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The Horse & Groom Inn

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140 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Milton Keynes
Reviewed 4 days ago NEW

My wife and I had a two night stay last weekend at this country inn. The room was well appointed with a comfy bed, huge TV, lots of hangers and plenty of hot water for the shower. We ate in the pub on both nights and the food was of a high standard (we recommend the focaccia bread starter). The...

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Thank Darth_Hatter
Malmesbury, United Kingdom
Reviewed 6 days ago NEW

I booked an evening meal for a party of 7, including two American visitors. Had a great meal but the abiding memory was of Paula, the cheerful, friendly and ultra-efficient manager. She proved that no matter how "up market" or smart an establishment is, there is no substitute for a ready smile and a bit of humour. Well done Paula...

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Thank stancunwin
Jon P, Owner at The Horse & Groom Inn, responded to this review

Thank you so much for taking the time review The Horse & groom, and our ultra efficient Manager Paula and her team. It is so motivating to myself and my staff when we receive such lovely reviews, we pride ourselves in excellent customer service at all times. We are delighted you had such an excellent experience and look forward to...

Bath, United Kingdom
Reviewed 6 days ago NEW

Paula and her team were so incredibly welcoming and friendly. We had a great stay, lovely bedroom and the eggs benedict for breakfast were perfect. What a fantastic find. We shall definitely be returning for dinner and another overnight stay.

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Thank srwmj
Jon P, Owner at The Horse & Groom Inn, responded to this review

Thank you so much for taking the time to write such a lovely motivating review of our lovely Pub, your Stay, our food, and about Paula and her team. Our heads are glowing and it makes all our hard effort giving our customers such great service and serving great food so much worthwhile. Thank you so much and we do...

Ashby-de-la-Zouch, United Kingdom
Reviewed 1 week ago

Just came back from a wonderful 2 night stay. Paula welcomed us as if we were part of the family. Nothing was too much trouble, first class service and wonderful food. Lovely atmosphere with a traditional log fire. Will definitely be going back. Highly recommended

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Thank annebarr2016
Jon P, Owner at The Horse & Groom Inn, responded to this review

Hello Anne, thank you so much for writing this very nice review and taking the time to write it, Paula and Pete (our Head Chef), and their team say a big thank you and we all look forward to Welcoming you back to The Horse & Groom again one day in the future. Thanks so much Kind Regards Jon Pennycott

Benfleet, United Kingdom
Reviewed 3 weeks ago

'Pub Restaurant' doesn't really do fair justice. We were visiting friends in Malmesbury and this is just a few miles from their home- walking distance in the summer. Recommended as they have been a few times previously, never disappointed and we were not either! Great meal and dessert- really good service, wish this was our local! Venison, Sea Bass, Fish...

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2Thank Glenn S
London W11
Reviewed 3 weeks ago via mobile

We stayed at the Horse & Groom in the summer at short notice and just had to come back again. Lovely hospitable local pub with open fire and a good warm atmosphere. Food is absolutely first class - in fact probably the best we have ever had in a pub. Fantastic special menu with lots of game at this time...

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1Thank PnGL
Jon P, Owner at The Horse & Groom Inn, responded to this review

Thank you so much for taking the time to review The Horse & Groom & Giving us 5 Stars, Game is a Great Tradition to The Horse & Groom this time of year and is certainly part of The Horse & Grooms Heritage. We are so pleased you had a great stay and enjoyed everything, and we do hope to...

Stroud, United Kingdom
Reviewed 5 weeks ago via mobile

Superb service, Paula was very professional, excellent food, will come again. The staff were friendly and helpful. I would have no problem I recommending The Horse And Groom to all my friends. The Restaurant area was clean and the staff were well presented, and looked as though they enjoyed their Jobs. Again well done to all the team , you...

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Thank JohnDunn1224
Jon P, Owner at The Horse & Groom Inn, responded to this review

Thank you so Much for taking the time to review The Horse & Groom and in particular mentioning Paula our very Professional Manager who always goes that extra mile. Thank you for mentioning our excellent food prepared by Our Head Chef Pete and his hard working team. Thank you so much it means so much to us that you have...

Minety, United Kingdom
Reviewed 5 weeks ago

We had a superb meal at the Horse and Groom last night. The food was amazing (our daughters and I agree that the fishcakes were the best we've ever tasted), the staff were attentive and very friendly. It was lovely to sit next to the roaring fire on such a cold night in a great atmosphere - a thoroughly enjoyable...

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1Thank hdudding
Jon P, Owner at The Horse & Groom Inn, responded to this review

Well thank you for taking the time to review our service, Pub & Staff, we are all very pleased you enjoyed your experience with us, and we do hope to welcome you to The Horse & Groom again very soon. Thank you so much Kind Regards Jon Pennycott

Reviewed 3 November 2016 via mobile

Last Sunday we decided to go out for Sunday lunch as a spur of the moment decision. I'd gone passed the Horse & Groom at Charlton the day before whilst enjoying the autumn sunshine on my motorbike. I made a cursory phone call and spoke to Paula the Manageress who offered an incredibly professional and friendly response to my enquiry...

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2Thank Jeff C
Jon P, Owner at The Horse & Groom Inn, responded to this review

Dear Jeff, well what a review - Don't Stop !!!! Thank you so much. Everyone at the Horse & Groom is so motivated by your 5 star review. Paula's is still so proud of her name being mentioned 4 times in one single trip advisor. We are so delighted you had an excellent experience which we strive to do at...

Reviewed 25 October 2016 via mobile

I love this place the food is always fantastic. The only thing we find is we are not always attended to as much as we would like sometimes as we've had to wait for drinks, the last time we went there were crumbs on the table and a dirty looking glass but it wouldn't put me off going I just...

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1Thank Rachael A
Jon P, Owner at The Horse & Groom Inn, responded to this review

Hello Rachael ~ Thank you for taking the time to review The Horse & Groom. Thank you for your lovely comments on our Great food. All I can say is we take on board all of your comments, and I do hope to welcome you again soon. I do think you will see some subtle changes Thank you very much...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Horse & Groom Inn, Charlton, is one of those rare Wiltshire pubs where we can promise you truly sensational food, drink and accommodation in glorious surroundings of the Cotswolds. Our solidly elegant 16th-century Cotswold pub has the original fireplace, wonderful flag stone floor and a charming dining room. Five spacious en-suite bedrooms with feature baths complete the inside, whilst outside, we boast a stunning walled garden, separate children’s play area and Wiltshire’s only outside bar! ... more   less 

Additional Information about The Horse & Groom Inn

Address: The Street, Charlton, Malmesbury SN16 9DL, England
Region: United Kingdom > England > Cotswolds > Malmesbury > Charlton
Price Range: £52 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Horse & Groom Inn 3*
Number of rooms: 5
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Also Known As:
Horse And Groom Hotel Malmesbury
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Questions & Answers

Here's what travellers have asked, with answers from The Horse & Groom Inn staff and other travellers.
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Westhoughton, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 is not recommended if you are early to bed as all other residents have to pass it.”
 of 5 bubbles Darth_Hatter, 7 Dec 2016 | Read review
“Don't stay!”
 of 5 bubbles carolineowl, 6 Oct 2016 | Read review
“Room 3 overlooks the car park but is quiet after closing and has a through draft which is welcome in the summer”
 of 5 bubbles Ustaritz, 19 Aug 2016 | Read review
“room 3 at the rear, comfortable and quiet.”
 of 5 bubbles choice31, 22 Jun 2016 | Read review
“Avoid nos 2 &3 at all cost; I don't know whether any others are better.”
 of 5 bubbles 684dan70, 11 May 2016 | Read review
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