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Timber Ridge Lodge & Waterpark

Traveller (324)
Room & Suite (315)
Pool & Beach (53)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Restaurant
Free parking
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Golf course
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
38Car recommended
Grade: 38 out of 100
85Restaurantswithin 5 miles
43Attractionswithin 5 miles
1,385Reviews
772Photos
30Q+A
100Room tips
Traveller rating
  • 688
  • 425
  • 139
  • 77
  • 56
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Trying to find an easy, cost efficient way to entertain a three year old in cold, dreary February. Researching water park resorts a short drive from Chicago and came across Timber Ridge Lodge in Lake Geneva. We had only one night to spend and that was about the right amount of
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Nice indoor water park for the kids with outdoor pool in the summer months. I was very happy to see lifeguards on duty at the waterpark. Lifeguards make it much less stressful for parents of young kids. There's a restaurant on site. A kitchen to prepare your own food. A short
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Response from Omar N, General Manager at Timber Ridge Lodge & Waterpark
Responded 1 week ago
Wicketsmom1, thank you for the great review! It sounds like wonderful family memories were made with us. I look forward to welcoming you again in the near future. - Omar Naimi, General Manager
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We decided to take our 3 year old to Timber Ridge for a night away after seeing the Ice Castles for a fun winter getaway, I wish that's what we had gotten. We arrived at 3 for check-in and finding parking was a huge challenge, when we go to check in the line was already 10 deep.
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Response from Omar N, General Manager at Timber Ridge Lodge & Waterpark
Responded 2 weeks ago
petrabmdz, thank you for the detailed review. As a family resort we pride ourselves in providing a fun and relaxing atmosphere. I sincerely apologize for the first impression you experienced upon checking in. This is not up to our normal standard and I am working with my team to improve this experience. Many would agree that our waterpark is smaller than some of the “mega waterparks” in Wisconsin, which is a benefit to those families who feel comfortable in a smaller environment. If you wish to discuss your stay in further detail, you may contact me directly. I would love to have you back again, so we can better impress during your next visit. – Omar Naimi, General Manager
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We went to Timber Ridge during the winter with our two toddlers. Our kids loved the water park, and overall we had a great time. We stayed for two nights, but I wish we had only done one night. The accommodations are very economy-level and could use a major facelift. Food on the
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Response from Omar N, General Manager at Timber Ridge Lodge & Waterpark
Responded 2 weeks ago
Julie N, thank you for the detailed review. I apologize that our resort did not meet your family’s expectations. I have passed your comments on to my team so may improve moving forward. I have taken your comments into consideration for any future renovation projects. I look forward to welcoming your family again in the near future. – Omar Naimi, General Manager
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Been to a few different waterparks now with my toddler aged children and this is by far our favorite place! Water is warm; cafe next to pool has delicious and reasonable priced food. Arcade could still use major improvement but luckily we just distract the kids. love the mini
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Response from Omar N, General Manager at Timber Ridge Lodge & Waterpark
Responded 4 weeks ago
bears9270814, thank you for the great review! I am thrilled your family enjoyed their recent getaway with us. I look forward to welcoming you again in the near future. - Omar Naimi, General Manager
Read more
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorTimber Ridge Lodge & Waterpark
The 2-Bedroom Suite at the Timber Ridge Lodge & Waterpark
Professional photo exclusively commissioned by TripAdvisorTimber Ridge Lodge & Waterpark
The 1-Bedroom Suite at the Timber Ridge Lodge & Waterpark
Close Up Bug In Fixture In The Bathroom
Photo provided by managementTimber Ridge Lodge & Waterpark
Kitchen in Suite
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12345663
Can owners at Geneva National purchase day passes for Timber Ridge water park?
I do not think so but check their website.
0 votes
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I think there was an additional charge.
0 votes
What is the minimum age for whirlpool use in the water park?
There is a hot tub for kids outside age 6 and up. Also one inside/outside but needs have adult with kids under 18 (I think) and another hidden hot tub for adults only (no life guard).
0 votes
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The room we stayed in did have a jacuzzi. I believe most do but I would confirm with the hotel
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123456
"Rooms on 1st floor are loud with children running around"
"We prefer the pasture view to watch the horses."
"Ask for a room on the 4th floor to avoid noise above you"
"The two bedroom suite was on the top floor and very quiet"
"All are pretty quiet"
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12345620
PRICE RANGE
US$206 - US$359 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
timber ridge lodge & waterpark hotel lake genevatimber ridge hoteltimber ridge lake genevatimber ridge lodge and waterparktimber ridge lodge lake geneva
LOCATION
United StatesWisconsinLake Geneva
NUMBER OF ROOMS
225
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