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Timber Ridge Lodge & Waterpark

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Timber Ridge Lodge & Waterpark
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1,157 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
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Manchester, United Kingdom
Reviewed 6 days ago NEW

- Waterpark with babies pool, slides, lazy river, adult slides (and a fridge of beer) ✓ - Bozo the Clown Arcade games ✓ - Pyjama story time ✓ - Bruce the Moose ✓ Being on resort therefore able to use the Grand Geneva and the Top Mountain for baby sledging and some phenomenal skiing means that T R L &...

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Helpful?
1Thank m b
Reviewed 3 weeks ago

We loved everything about our stay at the Timber Ridge Lodge & Waterpark. The rooms are big with plenty of space and are very clean. The waterpark was perfect for our 2 year old. Had multiple slides and a great play area for the little kids.

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Helpful?
1Thank Kyle L
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Kyle L – Thank you for the wonderful review! It sounds like your family had a great time making wonderful memories. I look forward to your next family getaway with us. – Mark

Antioch, Illinois
Reviewed 3 weeks ago

I am already planning another visit for the same week next year! It's one of those places where I can't imagine a guest ever being disappointed. The Christmas decorations were just beautiful and they always put me in a such a festive mood at the start of the holiday season. Every person on staff was super friendly, helpful, and always...

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Helpful?
Thank reneemp
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

reneemp – Thank you for the fantastic review! I am happy your family takes advantage of our Holiday Season and the wonderful decorations we use to transform our property. I look forward to your family’s visit with us next year. – Mark

Chicago, IL
Reviewed 3 weeks ago

Stayed here twice as a family. Once my son was 5, then when he was 7. I don't think we'll be going back since he seems to be at the upper age range for this park. The water park itself is fine and great for little kids - pre-schoolers, toddlers. The rooms are comfortable and the kitchens are nice to...

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Helpful?
Thank MrSilva
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

MrSilva – Thank you for the great review. I am delighted your family enjoyed the room and the amenities that we offer on property. I look forward to your next visit with us. – Mark

Round Lake, Illinois
Reviewed 4 weeks ago

Took our 6 year old there. Water park is small, geared toward those 5 and younger. The hours are fairly limited, closing early and opening late,even more so since we stayed on a Sunday night to get a better price. Rooms were really disappointing. We only stayed one night and did not need the full kitchen. The rooms weren't very...

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Helpful?
1Thank HOZIM
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

HOZIM – I am disheartened to hear that your recent visit did not live up to expectations. We take great pride in providing excellent customer service. I am sorry to learn that our staff did not provide the warm and welcoming atmosphere that we strive for. I have addressed your concerns with the appropriate teams so that we may better...

Milwaukee, Wisconsin
Reviewed 4 weeks ago

The children's smiles in the waterpark and at the activity room made this experience priceless. There also was the walk around Lake Geneva's frozen lake (actually on top of the ice) and their cute shops. We had a ball at restaurants and in our room. This was a birthday celebration my grandson will never forget. There were small quirks like...

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2Thank sanchemx
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

sanchemx – Thank you for the fabulous review! I am thrilled your grandson had a wonderful birthday to remember with us. It sounds like your family utilized a lot of what we offer and made great memories in the process. I look forward to your next celebration with us! – Mark

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

The room was not so clean. Breakfast was very good. We went to celebrate New Years Eve. I called several times to make sure there would be a celebration at midnight. I was told yes , no fireworks this year but a party , with Dj til midnight. So disappointed the party ended at 10:30 we had to go to...

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Thank A TripAdvisor Member
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Thank you for providing us feedback about your recent stay. I am disappointed to learn that your New Year’s Eve celebration did not exceed your expectations. You are correct that at our waterpark the celebration ends very early to help accommodate for bed times and other family activities. We have many parties and celebrations happening property wide during New Years....

Chicago, Illinois
Reviewed 5 weeks ago via mobile

We visited with a number of other families to ski and swim. The rooms are designed for families (be sure to note you need your key to adjust the set point of the heat in the room) with a separate bedroom area for the adults, and pull out for the kids with a one bdrm and two bdrms are both...

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3Thank moc227
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

moc227 – Thank you for the great review! I am happy your family enjoyed the amenities our resort has to offer, and you were even able to explore the many activities our property has available. I look forward to your next family adventure with us! – Mark

Reviewed 5 weeks ago

Had a great time with a large group of families! The staff was very accommodating to our large group. They put us all in the same hallway so that we can enjoy our stay together! Very kid friendly and staff was very nice. Our group plans on going every year!

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Helpful?
1Thank Bridget M
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Bridget M – I am thrilled your family enjoyed their recent get together with us, and that you even plan to visit us again in the future. Thank you for your wonderful review and I look forward to your next gathering with us! – Mark

Reviewed 5 weeks ago via mobile

We were celebrating my son's first birthday and we had an absolutely AMAZING time. Everyone was so friendly and he definitely felt like a little VIP. It couldn't have gone better and we can't wait to go back!

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Helpful?
1Thank Annie A
Mark F, General Manager at Timber Ridge Lodge & Waterpark, responded to this review

Annie A – Thank you for the fantastic review! I am delighted your son’s birthday was a success and it sounds like lasting memories were made. I look forward to your next celebration with us! – Mark

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Timber Ridge Lodge & Waterpark

Address: 7020 Grand Geneva Way, Lake Geneva, WI 53147-5105
Region: United States > Wisconsin > Lake Geneva
Price Range: £157 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timber Ridge Lodge & Waterpark 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Timber Ridge Lodge & Waterpark Hotel Lake Geneva
Timber Ridge Hotel
Timber Ridge Lake Geneva
Timber Ridge Lodge And Waterpark
Timber Ridge Lodge Lake Geneva
Hotel Style:
#2 Family Hotel in Lake Geneva
#2 Spa Hotel in Lake Geneva
#4 Romantic Hotel in Lake Geneva
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Questions & Answers

Here's what travellers have asked, with answers from Timber Ridge Lodge & Waterpark staff and other travellers.
21 questions
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over a year ago
7 months ago

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Questions? Get answers from Timber Ridge Lodge & Waterpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always enjoy a room with the outside pool view.”
 of 5 bubbles reneemp, 27 Jan 2017 | Read review
“Room Tip: End rooms by elevator”
 of 5 bubbles 339cathyp, 13 Jan 2017 | Read review
“End rooms by elevator”
 of 5 bubbles luvtafish, 9 Jan 2017 | Read review
“Ask for a room on the upper levels away from the first floor and waterpark entrance if you want less noise.”
 of 5 bubbles snoopylb, 20 Dec 2016 | Read review
“Your cell phone and Wifi won't work well on lower level”
 of 5 bubbles stefrz, 30 Nov 2016 | Read review
5 of 5