We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Premier Waterfront Hotel & Convention Center

Visit hotel website
Traveller (97)
Room & Suite (78)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Nestled on the banks of the Fox River in downtown Oshkosh, lies the beautiful Best Western Premier Waterfront Hotel and Convention Center. The majority of the hotel’s guest rooms provide a beautiful view of two of the community’s greatest assets; the Fox River and Lake Winnebago. Enjoy direct access to the Riverwalk which connects to the popular Wiouwash Trail. Perfect for walking, jogging or biking. The hotel’s convenient downtown location provides easy access to dining and entertainment venues, shops, the Leach Amphitheater and the Grand Opera House, all within walking distance. Experience the Ground Round at River’s Edge Bar and Grill providing casual dining and cocktails. This fun filled lounge and eatery features seasonal dining on the riverside patio, large windows that overlook the water, private dining and nightly specials. Bring your boat and tie up along one of the many piers located right in front of the hotel. The 176 room, full-service hotel features an indoor pool, whirlpool, fitness center, game room, and business center. Weddings and conference attendees enjoy the convenience of the sky walk which connects to the Oshkosh Convention Center. The hotel and convention center, combined, provide over 25,000 sq. ft. of meeting space with the flexibility of 19 breakout rooms. Some meeting rooms provide beautiful views of the Fox River. The University of Wisconsin Oshkosh is a short one mile away. There is no other choice when looking for a place to relax, meet or socialize in Oshkosh. The hotel is located just minutes from E.A.A., home of the nation's largest airshow and popular aeronautics museum. Oshkosh is known as “Wisconsin’s Event City” and our hotel is often in the heart of the activity. The hotel is just the right place for any occasion!
Read more
Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room service
Bar/Lounge
Pool
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
13Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
1,089Reviews
216Photos
6Q+A
100Room tips
Traveller rating
  • 808
  • 215
  • 39
  • 16
  • 11
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Went there for business for 2 nights. Had to park in an adjacent parking garage and schlep my bags a long ways and then down to the front desk. Check-in person was bored and barely spoke to me. Handed me my key with barely a glance. I said thank you, and she said "yep." Hot tub
Read more
Response from Daniel S, General Manager at Best Western Premier Waterfront Hotel & Convention Center
Responded 1 week ago
I appreciate and thank you for the time you took to share your comments about your stay. Our goal is to earn your loyalty as a return customer and I regret your experience has left you with a negative impression of our hotel and my team. Please accept my personal apology. I would hope there was some misunderstanding regarding your interaction with our front office manager. It is true that we enforce a 24-hour cancellation policy. When the manager discussed the 24-hour cancellation with you, he perceived that you understood and agreed to the charge as you acknowledged in this post. It is very standard that most branded hotels have a 24-hour cancellation policy and many have gone as far as 72-hours. That being said, we have always taken into account extenuating circumstances regarding weather or family related issues. When the $3 parking/municipal fee was discussed, he factually questioned that the State of Wisconsin would not cover a parking charge. This truly was a question with no intention to be rude. This simply has not been our experience with past guests staying under the state rate. This was the reason for his question. As far has being charged the $3 fee for two nights, this was an automatic system post due to being charge for the second night’s lodging. He did not make note of the second charge when handing you the receipt. The second parking fee could have easily been adjusted after the fact. As the majority of communities with ramps charge a parking fee, I truly regret this became an extensive negative issue during your visit. Thank you for you comment regarding the hot tub. This caused me to check our daily records of the hot tub temperature. Each date on record, the hot tub has been kept at a steady 101 degrees Fahrenheit. This is the recommended temperature of the Consumer Product Safety Commission for public hot tubs. Unfortunately, hot tub and pool temperatures are not a “one size fits all”. We keep the temperatures at the levels recommend by professional agencies that oversee public health. I truly regret you overall experience was negative. I have since attempted to reach you by phone in my effort to demonstrate the sincerity of my apology and explain what I believe to be a misunderstanding. We will continue to put our efforts towards creating a pleasurable, memorable experience for our guests. There is nothing for us to gain if we don’t work toward that goal. I hope by addressing your comments I can improve your faith in us we work to make improvements for our guests.
Read more
Hotel's Favourite
I spent three nights in February. This is the first motel in a very long time that I did not need to wear earplugs. The room was nice. The water pressure for the shower was very strong. Covered parking was great considering I came in during a snow storm. I was fishing
Read more
Response from Daniel S, General Manager at Best Western Premier Waterfront Hotel & Convention Center
Responded 4 weeks ago
Dear Margaret, thank you for choosing to stay with us and providing a detailed review of our hotel! My team and I are pleased to see you enjoyed your "quiet" room and that you were able to get a good night's rest. I am pleased to see the parking ramp was convenient and covered your vehicle during the snowfall. I hope you were successful with your ice fishing! The next time your travels bring you to Oshkosh, we hope we have the pleasure of serving you again.
Read more
We stayed at the Best Western Preier in Oshkosh for 2 nights in March 2019. The hotel was great. The room was nicely appointed with a great view of the river. The staff at the front desk, as well as the rest of the hotel, were terrific. We have stayed here before during the
Read more
Response from Daniel S, General Manager at Best Western Premier Waterfront Hotel & Convention Center
Responded 6 days ago
Thank you for choosing to stay at our hotel and providing comments about your stay. My team and I appreciate your loyalty as a return guest. I am pleased to see you enjoyed the view from your room, even during our "ice" season! We are all looking forward to the warmer weather so that everyone can enjoy dining and cocktails on the riverfront. It is great to learn our front desk team as well, as your interaction with other members of our team, all contributed to the enjoyment of your stay! We appreciate your endorsement and look forward to the pleasure of serving you again!
Read more
the room was ok, but tight, no shower curtain( yes it was a handicap shower but was freezing showing. our check was only ok, the guy did not explain anything, was told a breakfast and saw nothing. the garage was not easy to get into. the girls that check us out were nice. the
Read more
Response from Daniel S, General Manager at Best Western Premier Waterfront Hotel & Convention Center
Responded 1 week ago
Thank you for choosing to stay with us and provide comments regarding your stay. Please accept my apology that we did not meet your expectations 100%. I regret the mobility accessible shower was a distractor to your visit. There are federal requirements for ADA rooms that result in a slight difference of amenities to accommodate those guidelines. The hotel has had no issues with hot water temperature so I suspect you are referring to the extra air circulation that occurs by not having the shower curtain. Regarding the comment about trash cans, there is a second trash can under the microwave and next to the refrigerator. It is same color as the wood cabinet so it may be possible you simply did not notice it. I regret I don't completely understand your comments regarding your check and "the guy did not explain anything" or the comment regarding "the garage was not easy to get into". Since your post is anonymous, I have no way of addressing this with you for my better understanding. If you care to reach-out to me at the hotel, I would be pleased to learn the details of these other detractors so that we can work to correct these for the benefit of other guests. Thank you again for staying with us and providing your comments. I hope these concerns would not prevent you from staying with us in the future. We look forward to the opportunity of serving you again.
Read more
Peter and I spent my birthday at this hotel. It was very nice. The pool was great. We are dinner and breakfast at the Ground Round which is part of the hotel. It was a very nice experience for celebrating my day.
Read more
Response from Daniel S, General Manager at Best Western Premier Waterfront Hotel & Convention Center
Responded 2 weeks ago
Diane L, thank you for choosing to stay at our hotel and providing comments about your stay. Happy Birthday! My team and I are so very pleased to see we met your expectations! We are happy to see you enjoyed dining at our on-site restaurant, the Ground Round at River's Edge. Our goal is to earn your loyalty as a return guest. The next time your travels bring you to Oshkosh, we hope we have the pleasure of serving you again!
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Riverview room, 8th floor.
View from Master Suite
PreviousNext
12345616
There is a space to pull into for temporary parking while checking in (and great for unloading the handicapped), then there is a parking ramp at the back of the building. I drive a 2004 Mercury Mountaineer (full-size SUV) and found the ground level a little cramped but the upper levels were easy enough to get in and out of. Parking was free as part of the room.
0 votes
Show all answers
Do you have rooms that are wheelchair accessible with roll in shower
I think they do, but I would call to make sure.
0 votes
Show all answers
Do any rooms have a recliner ?
I do not know for sure, but to my recollection, I have never had a hotel room with a recliner.
0 votes
Show all answers
Sorry. Not sure.
0 votes
Show all answers
I would like park a boat to launch on the lake.
We direct vehicles with trailers to the convention center surface parking lot 1/2 block to the east of the hotel. There are not electrical hook-ups but there is space to park. If you want added security, then I would suggest one of the local Marinas. The Pioneer Marina is directly on Lake Winnebago, two blocks from the hotel. 920-233-1981
0 votes
Show all answers
PreviousNext
12
"Room windows that face the Fox River has a good view"
"Ask for a room overlooking the water--beautiful view"
"Beautiful views, excellent service"
"As for a riverfront room, level 2 and up."
"Ask for one facing the Fox River"
PreviousNext
12345620
PRICE RANGE
US$90 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city hotel oshkoshpark plaza oshkoshoshkosh park plaza
FORMERLY KNOWN AS
Oshkosh Premier Waterfront Hotel
LOCATION
United StatesWisconsinOshkosh
NUMBER OF ROOMS
176
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing