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As I write this review I sitting in our executive room waiting for clean towels at 10:20pm.
The saga started from the time we checked in, our room was not ready until 3:30pm, 30 minutes later then checkin time. At last when the room was...More
Thank S N
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 2 weeks ago
Hi S N,
Thanks for choosing Holiday Inn Express for your travel needs and for taking the time to share your experience with us. It's quite frustrating to learn that we did not live up to your expectations because of the unpleasant smell of the...More
Right off Highway 41. Quite convenient. Lot of construction going on around the hotel which is a minor inconvenience.
Plenty of free parking on site, right outside.
Was smooth and room was as reserved. King size bed.
Very friendly and courteous...More
Management response:Responded 25 June 2017
Thank you for all the nice comments on our new renovation! We are excited as you are about all the new changes! We hope to see you again.
We anticipated arriving late but ended up earlier to check in. The front desk person was quick to arrange our accommodations as the room was not readily available. Room was clean and comfortable. Food was good. Staff is friendly. Take time to explore the area....More
I was in town with my eldest for a lacrosse tournament and picked this hotel to stay with his team mates. I had booked two rooms - one for us and another for friends but had forgotten to mention we wanted them close together. The...More
Positives - looked new. Generally clean entrance area.
1. There was no one at the reception when I checked in around 9 pm on a week day. I had to wait 5 -10 minutes. By the time the person showed up, 5 people were...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Milwaukee- West Medical CenterResponded 21 November 2017
Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for not living up to your expectations regarding our room condition, internet...More