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30/07/2017 31/07/2017
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    Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

    93 Banyan Dr, Hilo, Island of Hawaii, HI 96720-4632
    Hotel website
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    Best prices for your stay
    30/07/2017 31/07/2017
    US$227
    US$182
    SAVE US$45
    US$188
    US$188
    Traveller (204)
    Room & Suite (66)
    Pool & Beach (13)
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    Overview
    • Excellent29%
    • Very good36%
    • Average19%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “warm cookies” (8 reviews)
    “miso soup” (4 reviews)
    “overflow lot” (4 reviews)
    Free Internet
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Concierge
    Wheelchair access
    Conference Facilities
    Golf course
    Laundry Service
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    Special Offer: Double Points, Every Stay
    Hotel deals
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    Castle Hilo Hawaiian Hotel
    1,768 reviews
    #4 of 8 hotels in Hilo
     
    Royal Kona Resort
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    #9 of 14 hotels in Kailua-Kona
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,528 reviews
    #6 of 14 hotels in Kailua-Kona
     
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (442)
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    There are newer reviews for Grand Naniloa Hotel Hilo - a DoubleTree by Hilton
    See the most recent reviews

    291 - 295 of 412 reviews

    Reviewed 14 February 2017

    From the reviews, I was worried this property was a bit of a hit or miss. For us it was a hit. Friendly check-in and gift shop staff, room with beautiful water views, delicious breakfast included and good value. Seems like they are "getting their...More

    Review collected in partnership with DoubleTree by Hilton
    Thank cgins
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 20 February 2017

    Aloha, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! A Hui Hou!

    Reviewed 14 February 2017

    Great service, clean and a decent location in Hilo but an uncomfortable stay for us old folks. Perhaps a young couple would find the ability to sit in a deep tub and still be able to look out to the bay as a wonderful attribute....More

    Review collected in partnership with DoubleTree by Hilton
    Thank Elaine P
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 20 February 2017

    Aloha Elaine P, Thank you for taking the time to share your recent experience while staying at our hotel. We are happy to hear that you enjoyed your stay with us but have also noted some of your advice and will definitely take them into...More

    Reviewed 14 February 2017

    The Grand Naniloa Hotel in Hilo was disapointing for a Hilton property. Despite investing millions in this property it is not a great experience. The lack of dining options onsite and adequate guest parking were two of the biggest issues.More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank williamkK4025OK
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 20 February 2017

    Aloha williamkK4025OK, Thank you for taking the time to share your experience about your recent stay at our hotel. We are so sorry we fell short of your expectations. We hope to use your experience to better improve our guest experiences. We hope that you...More

    Reviewed 13 February 2017

    Starting with the good things. The bed was comfortable and I slept well. The wifi worked very well. These 2 things stop me from rating it as "poor" though it was poor value for money. The bathroom was ok. There was space to put things...More

    1  Thank mumontour08
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 14 February 2017

    Aloha Mumontor08, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations....More

    Reviewed 12 February 2017

    We found the facility very well managed and clean. We were disappointed that there was only one restaurant on property. However, knowing that they are still renovating, we will definitely return once it is completed.More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank Corinne F
    Response from GrandNaniloaHotel, Guest Relations Manager at Grand Naniloa Hotel Hilo - a DoubleTree by HiltonResponded 14 February 2017

    Aloha Corinne F, Thank you for taking a moment to share your experience. I am happy to hear you found our Hotel and amenities to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Mahalo Nui...More

    Castle Hilo Hawaiian Hotel
    1,768 reviews
    #4 of 8 hotels in Hilo
     
    Royal Kona Resort
    2,847 reviews
    #9 of 14 hotels in Kailua-Kona
     
    Sheraton Kona Resort & Spa at Keauhou Bay
    2,528 reviews
    #6 of 14 hotels in Kailua-Kona
     
    Fairmont Orchid, Hawaii
    3,960 reviews
    #2 of 4 hotels in Puako
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Conference Facilities
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Golf course
    Details
    • Price range
    • US$124 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly, Cancelon, getaroom.com and HotelsClick so you can book your Grand Naniloa Hotel Hilo - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Hilo
    • Also Known As
    • Naniloa Volcanoes Hotel Hilo ,
    • Hawaii Naniloa Hotel Hilo ,
    • Naniloa Volcanoes Hilo ,
    • Hi Naniloa Hotel Hilo ,
    • Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
    Add Photo Photos
    Traveller (204)
    Room & Suite (66)
    Pool & Beach (13)
    Dining (3)
    Hotel & Grounds (143)
    Bathroom (15)
    Family and Play Areas (2)
    Business Centre & Event Rooms (2)
    Nearby
    Pagoda Hilo Bay Hotel
    41 reviews
    .06 miles away
     
    Castle Hilo Hawaiian Hotel
    1,768 reviews
    .15 miles away
     
    Hilo Seaside Hotel
    1,036 reviews
    .42 miles away
     
    Arnott's Lodge
    538 reviews
    1.58 miles away
     
    Nearby Restaurants
    Suisan
    234 reviews
    .50 miles away
    Hilo Bay Cafe
    1,140 reviews
    .46 miles away
    Ken's House of Pancakes
    2,038 reviews
    .50 miles away
    Ponds
    646 reviews
    .44 miles away
    Nearby Attractions
    Liliuokalani Gardens
    843 reviews
    .28 miles away
    Coconut Island
    478 reviews
    .24 miles away
    Reeds Bay Beach Park
    37 reviews
    .37 miles away
    Banyan Gallery
    17 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    pkillaby
    19 July 2017|
    Answer Show all 6 answers
    Response from JudyMagin | Reviewed this property |
    I don't know, sorry.
    0
    Votes
    Eliza T
    14 July 2017|
    Answer
    Response from Naleilehua1069 | Reviewed this property |
    I'm not a sports bar fan, so I don't have much to suggest. The Grand Naniloa has a bar with a TV, but the bar is very popular with local residents, so finding a spot to watch might be a challenge. Have you checked with... More
    0
    Votes
    Eric W
    27 June 2017|
    Answer Show all 8 answers
    Response from Jenpick | Reviewed this property |
    You are correct, there is no beach, just volcanic rock. However about 200 metres up the road is a park, with a sandy beach that is accessible.
    1
    Vote
    Room Tips
    "Book somewhere else until construction is done."
    Read review
    "Avoid room finishing in "11" they are just behind the elevators"
    Read review
    "stay at another hotel, like next door at the hilo hawaiian, or hilo seaside."
    Read review
    "Get a room with a balcony."
    Read review
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