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Volcano Hale

244 reviews
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Traveller (75)
Room & Suite (23)
Dining (5)
Overview
  • Excellent36%
  • Very good41%
  • Average11%
  • Poor8%
  • Terrible4%
Travellers talk about
“shared bathroom”(34 reviews)
“other guests”(23 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Breakfast included
Pool
2.5 Star Hotel
All hotel details
Offers from Volcano Hale
Special Price: 15% off room rate
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)Write a Review
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All reviewsshared bathroomother guestsshared facilitiesthe kitchennational parklarge common areabasic roomvery pleasant staythe big islandstayed one nightshort drivetwo nightshousebackpackershawaiipropertieshilo
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121 - 125 of 217 reviews
Reviewed 19 September 2013 via mobile

Booked a night here to see the volcano and was surprised to find out we had to share a bathroom with 4 other rooms! It would not have been a problem if it was disclosed during booking, nobody likes to be surprised during a vacation!...More

1  Thank Gamezone11
Response from ChaletKilauea, Guest Relations Manager at Volcano HaleResponded 23 October 2013

Aloha and thank you for taking the time to review Volcano Hale on Tripadvisor. We are sorry to hear that your stay was less enjoyable than you expected. As for the shared bathroom concerns that you expressed in your comments, we do state this information...More

Reviewed 22 August 2013

I have stayed at Volcano Hale and at Lokili Lodge and enjoyed them both. The facilities are excellent, clean and all sorts of amenities are available to travellers like myself and my family. This time I stayed with my two daughters and we had cooking...More

Review collected in partnership with this hotel
Thank Rick B
Response from ChaletKilauea, Guest Relations Manager at Volcano HaleResponded 27 August 2013

Aloha and Mahalo for taking the time to review Volcano Hale on Tripadvisor. First of all, as a returning guest, thank you for visiting us again. We are happy to hear that you enjoyed your stay with us and always like to hear about our...More

Reviewed 22 August 2013

The shared bathroom was not a problem at all. The property (rooms, bathrooms, living room, kitchen) is very clean. You can also get an excellent and cheap breakfast before you start your busy day on the trals of the Park...The only remark is about the...More

Review collected in partnership with this hotel
Thank Silvia D
Response from ChaletKilauea, Guest Relations Manager at Volcano HaleResponded 27 August 2013

Aloha and Mahalo for reviewing Volcano Hale on Tripadvisor. We are happy to hear that you enjoyed your stay with us. While I agree that for some people, the rooms are not ideal for long term stays, however, we have many guests that do utilize...More

Reviewed 14 August 2013

What a great place! Fairly cheap but immaculate. Bathroom sharing was not and issue over our 3 night stay. We stayed in Lihua room- fairly small but adequate. Shared kitchen is very well equipped.... just bring along your coffee for the dripolator, and tea and...More

Thank CamdenTravellers
Response from ChaletKilauea, Guest Relations Manager at Volcano HaleResponded 21 August 2013

Aloha and mahalo for your review. We are always pleased to hear about our guests' experiences with us and appreciate comments and feedback as well. We are happy to hear that you enjoyed your stay and welcome your return on any future Volcano vacations. Again,...More

Reviewed 4 August 2013

Before I share my comments, it's worth noting that I stayed in the Lehua room of the Volcano Hale shared building which is just one part of Chalet Kilauea so be sure to find reviews that match whatever type of room you want as some...More

Thank Ted S
Response from ChaletKilauea, Guest Relations Manager at Volcano HaleResponded 21 August 2013

Aloha and thank you for taking the time to review us on Tripadvisor. We always welcome any comments or feedback that may help us or future guests have the best experience possible. We're pleased to hear you enjoyed your stay at Volcano Hale and hope...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Details
Price range
US$82 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
US$82 - US$152 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
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Traveller (75)
Room & Suite (23)
Dining (5)
Questions & Answers
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SianRich68
3 May 2017|
Answer
Response from bschoolbound | Reviewed this property |
The Big Island (technically named "Hawaii", which is confusing, as it's duplicative with the state's name). Hope that helps. :)
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Erin R
22 April 2016|
AnswerShow all 2 answers
Response from aussiebear66 | Reviewed this property |
Each floor has bathrooms that can be used by everyone. My room was next to the bathroom on lower level. It has one large stall, sink and toilet. It really is meant for just one at a time but a couple would be ok. They are... More
1
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Room Tips
"Go for 1st or 3rd floor; 2nd floor has the kitchen and dining area."
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"A room not on the top floor may be cooler on those days the temperature is on the high side."
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"Keep in mind that this "Group" is a collection of hotels and they do not guarantee booking at any..."
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"Come to the office to check the location is what you should do first but check-in is after 3 PM"
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