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Plantation Hale Suites

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Plantation Hale Suites
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719 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Reviewed 6 days ago NEWvia mobile

Maybe it was the anticipation of being on our second honeymoon but Plantation Hale did leave a little to be desired. It was clean enough but could use some fine tuning. The upgrades helped with the dated property. The staff was very friendly. The biggest issue was the uncomfortable bed and pillows. Lumpy! We woke up sore almost every day....

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Helpful?
Thank Matt T
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric N.

Maple Ridge, Canada
Reviewed 1 week ago via mobile

We spent 10 days in a 1-bedroom condo. The decor was a little outdated but the suite was clean and comfortable. The front desk staff were friendly and helpful and the cleaning staff were first rate. The grounds are well kept and there are 3 pools if you are so inclined. The location is central to grocery stores and restaurants....

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Helpful?
Thank steve16051955
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for posting your review and giving us a 4 star rating. I was glad to see you enjoyed the clean spacious suite, beautiful grounds, centralized location, and best of all - the staff. Look forward to seeing you on your next visit. Mahalo, Eric N.

New York City, New York
Reviewed 2 weeks ago

This place is fine. Not great but not bad either. A bit dated but heck, it's Hawaii and it is a short walk to the beach (although the beach you can actually swim at is about 15 minutes from the hotel). Staff was helpful - things like mailing postcards for me etc. 30 minutes of free long distance to Canada/US...

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Helpful?
Thank CanadaJones
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thanks for posting your review and we appreciate the feedback. I was glad to see you liked the centralized location, fully stocked kitchen, and the price. I will also share with the Housekeeping staff your comments about the room being "clean". Look forward to seeing you on your next visit to the Garden Isle. Mahalo, Eric N.

Sacramento, California
Reviewed 2 weeks ago via mobile

First, let me say, this was our 25th anniversary & we stayed here on our Honeymoon❤️ The staff were Excellent!!! Especially, Crystal, CeCe, Noli & Tori. We called in advance to request a downstairs condo for the 2 weeks we were staying & wanting to stay in the same room as our vacation plan is reserved for one week at...

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Helpful?
1Thank Debbie K
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Congratulations on your 25th anniversary... Thank you for posting your review of Plantation Hale Suites. I was glad to read that you enjoyed the centralized location and especially the staff. Look forward to seeing you on your next visit to Kauai. Mahalo, Eric N.

Reviewed 2 weeks ago via mobile

My wife, son and I stayed here for a week. The Plantation Hale Suites seems to be well situated, just on the outside of Kapa'a, which is positive on the one hand in that it's relatively easy to leave and return during the congested weekday periods, and it's within walking distance to a number of grocery stores, restaurants, and other...

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Helpful?
2Thank xcskierottawa
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, I was glad to read that you enjoyed how "well maintained the unit and the property was overall". Yes, I agree with you that Plantation Hale Suites is situated in a perfect location just outside of Kapaa town (to avoid the traffic) and centralized right in the middle of the island (perfect to go sight seeing around the whole...

Reviewed 3 weeks ago

We spent a lovely week here ....lovely suite, just right for the two of us to enjoy Kauai. Handy full kitchen, plenty of swimming pools to choose from, a short walk to the beach and if you choose a scenic view suite, the pleasure of watching the sunrise each day. The service from the staff was extraordinary and we would...

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Helpful?
1Thank John M
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for the great review and the 5 star rating. I was glad to see you enjoyed the fully stocked kitchen, centralized location, and the awesome staff. Look forward to seeing you on your next visit to the Garden Isle. Mahalo, Eric N.

Green River, Wyoming
Reviewed 4 weeks ago via mobile

Very nice Island location. We could go anywhere on the island for morning excursions and be back to room at night for dinner and evening activities. Clean rooms. Two double beds in bedroom and couch makes into queen. All the appliances worked and were clean. Nice kitchenettes. Friendly, helpful maids and help. There are lots of places to go and...

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Helpful?
3Thank Steve T
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thanks for posting your review and giving us a 4 star rating. I am glad you enjoyed the clean rooms each time you returned for the day. It is also great to see that you were able to enjoy the fully stocked kitchens. I will share with the staff the positive feed back you shared about them. Look forward...

Reviewed 4 weeks ago via mobile

We booked our stay based on all the positive ratings on trip advisor. Although the staff was very nice and accommodating, the sofa bed was extremely uncomfortable, the AC was very ineffective, old carpeting, musty odor and lots of critters. I really felt uncomfortable taking my shoes off although the sign in the room requested us to do so. My...

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Helpful?
2Thank Jojo-ky
Eric N, Manager at Plantation Hale Suites, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Mesa
Reviewed 2 November 2016

Plantation Hale Suites is a great, convenient, spacious place to stay on Kauai, but the management needs to update with new kitchen cabinets and spray for insects much more often! We encountered roaches and ants for the week we were there. Loved the whole concept of a small condo, but need better AC and insect control.

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Helpful?
1Thank Anne E
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, I am sorry that you did not have a positive experience at our hotel. We do our best to ensure that our guests are satisfied and that we meet their expectations. We care very much about our guests and their comfort. I want to assure you that all the suites are maintained on an on-going by schedule by a...

Reviewed 31 October 2016 via mobile

I was traveling on a school trip and we were placed in a bad hostel. I called Plantation Hale Suites with the need of an immediate room for 9 people and they were able to accommodate us right away. Crystal made sure we had everything we needed and made the process very easy. The rooms were spacious and clean. Both...

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Helpful?
3Thank ilana s
Eric N, Manager at Plantation Hale Suites, responded to this review

Aloha, Thank you for posting your review. Thanks for the 5 star rating... I will share with Crystal your positive feedback. Look forward to seeing you on your next visit to Kauai. Mahalo, Eric N.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Plantation Hale Suites is located in the heart of Kauai on the scenic Royal Coconut Coast and steps away from Waipouli Beach. Enjoy spacious one bedroom suite accommodations (738 sq ft) with the finest amenities such as full kitchens and private lanais. Suites sleep up to six people. High speed Wi Fi,Flat Screen LCD TV's with Cable (60 preimum channels)Blu-Ray DVD, Movie library,350 DVD's. Planation Hale has three outdoor pools,(4)picnic and BBQ areas, whirlpool spas, Shuffle Board. The resort offers several restaurants, full Concierge and Activities Desk, mini market, ATM, and a SPA. Located nearby, Golf, Tennis, Horseback Riding, Wailua River and Kayaking,Opaeka'a Falls, Waimea Canyon, Hiking Trails. Kauai's best location and value. great for a romantic getaway, or a family vacation. Our dedicated staff welcomes you with the true Aloha spirit. ... more   less 

Additional Information about Plantation Hale Suites

Address: 525 Aleka Loop, Kapaa, Kauai, HI 96746-1496
Region: United States > Hawaii > Kauai > Kapaa
Price Range: £123 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Plantation Hale Suites 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Plantation Hale Hotel Kapaa
Best Western Kapaa
Kapaa Best Western
Plantation Hale Suites Kauai, Hawaii - Kapaa
Hotel Style:
#3 Spa Hotel in Kapaa
#4 Family Hotel in Kapaa
#4 Romantic Hotel in Kapaa
#7 On the Beach Hotel in Kapaa
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Questions & Answers

Here's what travellers have asked, with answers from Plantation Hale Suites staff and other travellers.
11 questions
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Questions? Get answers from Plantation Hale Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a second floor room that faces the ocean.”
 of 5 bubbles CanadaJones, 23 Nov 2016 | Read review
“ocean facing”
 of 5 bubbles JaniceI276, 29 Oct 2016 | Read review
“Ocean view rooms, garden view rooms are all delightfully appointed.”
 of 5 bubbles jeank54, 18 Oct 2016 | Read review
“Rooms on the north side Bldg K is convient to Long's Drug store.”
 of 5 bubbles hulagirl01, 17 Oct 2016 | Read review
“Books quickly! Enjoyed our time and entertained friends while staying because of the separate living room and kitchen! :)”
 of 5 bubbles CelinaKnows, 17 Oct 2016 | Read review
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