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Hanalei Bay Resort

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Hanalei Bay Resort
Hanalei Bay Resort
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1,632 Reviews from our TripAdvisor Community

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Showing 1,610: English reviews
Lansing, Michigan
Reviewed yesterday NEWvia mobile

Very, very steep walks around the property and extremely steep path to the beach. The condo we rented via VRBO had a fantastic view of Hanalei Bay. If you rent here, I'd highly recommend renting a unit with a view of the bay. The resort utilizes golf carts to drive around the visitors; you call for a ride & it's...

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Helpful?
Thank Hola4876
Bisbee, Arizona
Reviewed 2 days ago NEW

I was delighted by this property as it is absolutely gorgeous. Lobby is beautiful with lots of native materials, a great koi pond kinda dealie with very well thought out lighting and beautiful pottery, etc. The Happy Talk bar was fun although I think the 10 huge TV screens are a bit much. Screens screen everywhere and no where to...

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Helpful?
Thank sleepydog
Sibiu, Romania
Reviewed 4 days ago NEW

Pros: Hanalei Bay Resort is situated in a enchanting location on the beach. Amazing views all around. The appartments are spacious well-appointed and thorough equipped. Cons: I dare to suggest to the managament to improve the customer service and the cleanliness. Changing towels / bedding only once a week in the rooms is totally insufficient.

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Helpful?
Thank Corina G
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Corina. We've shared your thoughts about customer service and cleanliness with our leadership team. We appreciate your feedback and would love to invite you back!

Reviewed 4 days ago NEW

Our first trip to Kauai and we chose to stay at Hanalei Bay Resort. The resort consists of condominiums that have been converted into hotel rooms. We stayed in a suite designed to sleep four and it was very spacious. A full size kitchen with all small appliances provided in the room. It had an amazing view across Hanalei bay...

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Helpful?
Thank Channing S
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thanks for the feedback, Channing. Your review certainly made us smile! We're glad you enjoyed our excellent views and great value. Although the roosters can be vocal, they make Kaua'i the unique place it is! All of your comments are appreciated and we do hope that you will become regular visitors!

American Fork, Utah
Reviewed 6 days ago NEW

We have been to this resort 3 times and keep coming back. It is truly one of our favorite spots to stay on the island. The pool and gardens are incredible with views to please. The staff is friendly and helpful. Very impressed in every way. Great vibe here!

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Helpful?
Thank sidboyle
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Sidboyle. Thank you so much for taking the time to write a review and letting us know how we did. We appreciate your feedback and acknowledgment of our team members! We'll be waiting for your fourth trip with us!

Reviewed 1 week ago NEW

TripAdvisor won't let us tag the correct date, but we actually stayed here in September 2015. I never got round to writing a review and felt guilty ever since. The grounds and surrounding areas are beautiful and the views are incredible. We stayed in 4222 at first, and the owner Joan was wonderful to deal with. Apartment was spotless and...

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Helpful?
Thank Jonathan G
jebett, Owner at Hanalei Bay Resort, responded to this review

Aloha Jonathan and better late than never they always say. Thanks for writing such a nice review about the two privately owned condos you stayed in. Its true the mountain view or Bali Hai view units have their own special quality and both are special. I hope you will return because Happy Talk is now open and so is Kauai's...

Reviewed 1 week ago NEW

Started by not being able to check-in to our room at 3:30pm (check-in was 4pm) had to wait by the pool although I know the hotel wasn't by any means booked out. Got to our room and is sufficient for what is needed however, there are definitely paper thins walls and both mornings were woken up by our neighbours. Then...

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Helpful?
Thank Adam C
GPR S, Manager at Hanalei Bay Resort, responded to this review

Aloha Adam. We want to thank you for choosing Hanalei Bay Resort for your vacation. We're glad you were able to enjoy our stellar views. Happy travels! We'd love to see you again.

Reviewed 1 week ago via mobile

Nice facility but WiFi sucks. We were in unit 4122 and despite a repeater supposedly in 4322, there was no connectivity inside the unit. Called their support but they were useless. Pool bar is not open during the week. Hills arein u substantial and is not a place for handicapped unless your willing to tip to get a ride in...

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Helpful?
Thank Rolf H
GPR S, Manager at Hanalei Bay Resort, responded to this review

Hi Rolf. Thanks for your review. We're sorry to hear about your support issues. We've shared this information with our general manager. The pool bar is open from 2 pm. to 5 p.m. on Friday, Saturday, Sunday, and Monday. We appreciate you taking the time to share constructive feedback. We hope that you will consider us again and we are...

Reviewed 1 week ago

The newly updated room had a fantastic view of Hanalei bay. Kitchen was stocked with great cookware and all the amenities were new. The grounds were beautiful with the new pool and tennis courts (some of the courts are even grass). I'd say my best resort-like experience so far..

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Helpful?
Thank Ron B
GPR S, General Manager at Hanalei Bay Resort, responded to this review

Thank you very much for sharing these comments, Ron. We're proud to be a part of your best resort experience! Thank you once again - please allow us to serve you sometime soon!

Lady's Island, SC
Reviewed 1 week ago

We just returned from a two week stay at HBR. Every time I visit I am newly overwhelmed by the majestic view from the resort. It is without doubt one of the loveliest vistas I have EVER seen. To wake up to this each day makes you feel very fortunate. The staff at HBR are wonderful, responsive to any request...

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Helpful?
Thank mtsomerville
GPR S, Manager at Hanalei Bay Resort, responded to this review

Thanks for the feedback. We strive to provide excellent service to our guests at Hanalei Bay Resort. In taking great care of our charming resort, our main priority is to be able to offer a well-maintained and comfortable atmosphere. We hope to welcome you back soon for more majestic views!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Hanalei Bay Resort

Address: 5380 Honoiki Road, Princeville, Kauai, HI 96722-5109
Region: United States > Hawaii > Kauai > Princeville
Price Range: £138 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hanalei Bay Resort 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Hanalei Bay Hotel Princeville
Hanalei Bay Princeville
Hanalei Bay Resort Princeville, Kauai, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Hanalei Bay Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first few rooms close to check in and restaurant/bar. Fumes!”
 of 5 bubbles sleepydog, 19 Jan 2017 | Read review
“Haha building had a gorgeous view.”
 of 5 bubbles channings2016, 17 Jan 2017 | Read review
“Try ask for a room that doesn't have adjourning rooms”
 of 5 bubbles , 14 Jan 2017 | Read review
“Try to request an ocean view”
 of 5 bubbles , 11 Jan 2017 | Read review
“Rooms with a view of Hanalei Bay and Napali Coastline!”
 of 5 bubbles mtsomerville, 8 Jan 2017 | Read review
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