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Hyatt Regency Guam

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Hyatt Regency Guam
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1,043 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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Toledo, Ohio
Reviewed yesterday NEW

Yes, the Hyatt Regency in Guam is an older hotel that needs a renovation. However, the staff and service -- particularly in the club lounge -- are exceptional. Plus, it has the best beach of any hotel in Guam. I stayed here again for business. I can't say enough about the staff. I was also impressed that my room on...

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Helpful?
Thank planetraincar
Tokyo, Japan
HOTEL’S FAVOURITE REVIEW
Reviewed 9 March 2017

We stayed here over Christmas last year and we had a wonderful time. The room was very spacious and we had a great view over the water park. Although we didnt spend much time in the restaurants or bars, we did spend Christmas Eve at the Grand Market Buffet, which was possibly my best memory of the trip. I was...

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Helpful?
Thank Kelly840
About Hotel's Favourite Review
concierge_hyattguam, Marketing Communications Assistant Manager at Hyatt Regency Guam, responded to this review

Dear Kelly840 Thank you for choosing Hyatt Regency Guam and sharing your stay experience with us. We are delighted to hear that you enjoyed your dining experience during the Grand Market on Christmas Eve. We apologize for the inconvenience at the Resort Center. Your feedback will be shared and addressed with our Resort Team. Once again, we sincerely appreciate your...

guam, Guam
Reviewed 6 days ago NEW

Review collected in partnership with Hyatt Hotels
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Thank johnrF4427XS
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Yigo
Reviewed 2 weeks ago

Every hotel I've been to on guam has been better than this one. save yourself some money and go to outrigger, Westin, or anything else on the strip. They nickel and dime you but nothing to show for it. The rooms had stains and was dirty.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jay L
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Jay L, Hafa Adai and thank you for staying with us at Hyatt Regency Guam. We sincerely apologize for the inconvenience that we caused during your stay. We strive to provide the best experiences to our guests but clearly this was not your experience. I will surely share your comments with the relevant members of my team for immediate...

Tumon, Mariana Islands
Reviewed 2 weeks ago

Hyatt is a beautiful hotel with a veru nice tropical ambience. As I walked in the hotel's lobby, I was taken by surprise by a strong scent. I asked the front desk agent and she said it was the hotel's scent. I told her it was too overpwperinf5 and wasn't pleasant to tbose who have sensitivity to strong perfume smell....

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank florenceg769
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear florenceg769 Greetings from Hyatt Regency Guam. Thank you very much for your feedback and we apologize for any inconvenience we have caused during your stay. I have shared your comments regarding the lobby scent with our Director of Rooms and Director of Engineering and we will work to improve. Please rest assured your concerns are well understood and your...

San Diego, California
Reviewed 2 weeks ago

I came to visit my BF during his TDY here. We moved to the Hyatt from the Hilton and were much happier here. The grounds are amazing and the beach in front is much more spacious and allows for strolling, laying out or snorkeling. The food options are really good and the staff (especially out by the pool bar) are...

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Helpful?
Thank cburnsesq
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear cburnsesq, Hafa Adai and thank you for staying with us at Hyatt Regency Guam. It is important to us that we continue to do what we can to improve the overall experience of our guests and receiving your feedback will allow us to identify areas where we can improve both our product and service. Thank you once again for...

Yona, Guam USA
Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Marcus P
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Ewa Beach, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank F778JZmarkt
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Massapequa, New York
Reviewed 4 weeks ago via mobile

One of the nicest hotel I have stayed in around the world. Spectacular views from the room and beach area. Well worth your if not a tad bit expensive. Nice restaurant for morning breakfast. This hotel seems to be very big draw for Asian tourists who are very respectful and pleasant to share the grounds with.

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1Thank Thomas J K
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

Dear Thomas J K Hafa Adai and thank you for staying with us at Hyatt Regency Guam. Thank you for your generous feedback and comments regarding your recent visit to our property. We are thrilled that our facilities and services left you with a good impression. We truly hope to welcome you soon again at your home away from home,...

Sinajana, Guam
Reviewed 20 March 2017

Review collected in partnership with Hyatt Hotels
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Thank greatchinb
concierge_hyattguam, Public Relations Manager at Hyatt Regency Guam, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more   less 

Additional Information about Hyatt Regency Guam

Address: 1155 Pale San Vitores Rd, Tumon, Guam 96913-4206, Mariana Islands
Region: Mariana Islands > Guam > Tumon
Price Range: £196 - £455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Guam 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Hyatt Regency Guam Hotel Tumon
Hyatt Regency Tumon
Hyatt Regency Hotel Guam
Hyatt Tumon
Hyatt Regency Guam Tumon
Hotel Style:
#2 Spa Hotel in Tumon
#3 Luxury Hotel in Tumon
#3 Family Hotel in Tumon
#4 On the Beach Hotel in Tumon
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Guam staff and other travellers.
10 questions
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Manila, Philippines
11 months ago
Washington DC, District of Columbia

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Questions? Get answers from Hyatt Regency Guam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have an ocean view-try and get above floor 2 if possible”
cburnsesq, 9 Apr 2017 | Read review
“Choose a room at the center of the bldg for a better view of the beach :)”
683JH_, 8 Mar 2017 | Read review
“High floor”
  • sunset
  • sunset
  • sunset
  • morning view
  • sunset
  • night view
jdchua521, 7 Feb 2017 | Read review
“Make sure you ask for a room with higher floor because the beautiful views can be blocked by the palm trees”
apple146, 3 Feb 2017 | Read review
“All the room has amazing sea view.....maybe higher floor”
LunaKathy, 31 Oct 2016 | Read review
5 of 5