We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pacific Islands Club Guam

Save
Share
Traveller (575)
Pool & Beach (109)
Room & Suite (80)
Overview
210 Pale San Vitores Rd, Tumon, Guam 96913-3615 Mariana Islands See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star accommodation
Reviews (833)
There are newer reviews for Pacific Islands Club Guam
See the most recent reviews
Filter reviews
137 results
Traveller rating
32
42
35
16
12
Traveller type
Time of year
LanguageEnglish
More languages
32
42
35
16
12
Show reviews that mention
All reviews dinner show water slides kids club ate lunch at the buffet international buffet style resort shallow pool kids paradise korean guests hotel room the hotel offers beach access pic windsurfing kmart staycation filipino
FilterEnglish
Updating list...
11 - 15 of 137 reviews
Reviewed 15 October 2017

We had high hopes for this hotel due to its high price. The rooms are outdated and are in desperate need of a renovation. For $400+/night you expect the room to be modern and clean but instead everything looks old and musty. The rooms come...More

Thank Daniel J
Response from Miranda A, Manager at Pacific Islands Club GuamResponded 23 October 2017

Dear Daniel J, Thank you for taking the time to post a review about your stay at PIC. We deeply regret that our services did not meet your expectations. We identified the guest room you stayed in and had our management team thoroughly inspect it;...More

Reviewed 3 October 2017 via mobile

This place has the crappiest customer service than any other hotel on island. Most of the staffs are slow and new overseas employees from South Korea. They do not assist you fast you have to get their attention and don't even let me get to...More

Thank Al L
Response from Miranda A, Manager at Pacific Islands Club GuamResponded 3 October 2017

Dear Al L, Thank you for your review. We regret leaving you with a poor impression of our customer service levels and apologize for any inconvenience we may have caused you during your stay. We assure you that providing immediate and professional assistance to guests...More

Reviewed 30 September 2017 via mobile

Seriously sux... I have never write a bad review before but here? Ummmm think again We made a reservation three days before check in. Of course by expensive rate. Today we checked in and so surprised that so loud noise coming from the door. That...More

Thank Scenic806513
Response from Miranda A, Manager at Pacific Islands Club GuamResponded 2 October 2017

Dear 620주연김, We sincerely apologize for the inconvenience you experienced during your stay. Our records confirm your report of noise coming from the toilet in your room. Such noise would indicate that a part may be due for replacing, which could have started after the...More

Reviewed 21 September 2017

I have to admit that the holiday spent in PIC was really fun and enjoyable. Especially for my six year old daughter, the time when we spent in PIC was unforgettable experience. The facilities are old but they are fine enough to play and the...More

Thank GlobeTrotting811279
Response from Miranda A, Manager at Pacific Islands Club GuamResponded 25 September 2017

Hafa Adai 김동근, Thank you for posting a review of your PIC experience. We are delighted that your family's time with us was unforgettable! We are in the process of upgrading several areas of the resort, including facilities in the waterpark. The upkeep of our...More

Reviewed 2 September 2017

As a local resident, I like spending weekend staycations at different hotels. PIC is one of the hotels that is always on my list. The hotel staff are always so friendly and helpful. Nothing beats the waterpark on Guam. My toddler loved the Siheky Splash...More

1  Thank Sara M
Response from Miranda A, Manager at Pacific Islands Club GuamResponded 6 September 2017

Hafa Adai Sara M, Thank you for choosing PIC for one of your weekend staycations! We are delighted that you and your family had a pleasant stay. Some of our guest rooms were renovated recently so it’s likely you had stayed in one of them....More

View more reviews
About
Description
Pacific Islands Club Guam is a hotel centrally positioned in the heart of Tumon Bay with its 82,000 square meters stretching along the beachfront of paradise. PIC Guam is only 10 minutes away from the More A.B.Won Pat International Airport, 15 minutes away from downtown Hagatna and 3~5 minutes away from major shopping malls. PIC Guam has 777 guest rooms in its Royal Tower and Oceana Towers which makes it Guam's largest property. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Airport Transportation
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
Room Service
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Number of rooms
777
Price range
US$197 - US$599 (Based on Average Rates for a Standard Room)
Also Known As
Pacific Islands Club Guam Hotel Tumon
,
Pacific Islands Hotel Guam
,
Pacific Islands Resort Guam
,
Pacific Islands Club Guam Tumon
Location
Mariana Islands > Guam > Tumon
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Number of rooms
777
Price range
US$197 - US$599 (Based on Average Rates for a Standard Room)
Also Known As
Pacific Islands Club Guam Hotel Tumon
,
Pacific Islands Hotel Guam
,
Pacific Islands Resort Guam
,
Pacific Islands Club Guam Tumon
Location
Mariana Islands > Guam > Tumon
Photos
Traveller (575)
Pool & Beach (109)
Room & Suite (80)
Dining (13)
Family and Play Areas (10)
Nearby
Nearby HotelsSee all 40 nearby hotels
Pacific Star Resort & Spa
253 reviews
.09 miles away
Royal Orchid Guam Hotel
484 reviews
.09 miles away
Verona Resort & Spa
295 reviews
.26 miles away
Fiesta Resort Guam
905 reviews
.36 miles away
Nearby RestaurantsSee all 449 nearby restaurants
Meskla Dos - Upper Tumon
594 reviews
.38 miles away
Godiva Chocolatier Cafe
16 reviews
.46 miles away
PROA Restaurant Guam
1,259 reviews
.32 miles away
Tony Roma's
743 reviews
.07 miles away
Nearby AttractionsSee all 206 nearby attractions
Encore!
152 reviews
.34 miles away
Axe Murderer Tours
19 reviews
.38 miles away
Matapang Beach
30 reviews
.53 miles away
Ypao Beach Park
926 reviews
.33 miles away
Questions & Answers
Ask a question
shortandsweet801
27 August 2018|
AnswerShow all 2 answers
Response from Miranda A | Property representative |
Hafa Adai, We do not provide coffee makers in Standard rooms. If you would like this amenity, we recommend booking one of our higher category rooms: Deluxe and Royal Club rooms offer drip coffee and Royal Club Premium and... More
2
Votes
shortandsweet801
23 August 2018|
AnswerShow all 2 answers
Response from lisa m | Reviewed this property |
Yes. They have different level memberships that are with the rooms. With each membership you have different access for the resort.
0
Votes
JennNutting
7 July 2017|
Answer
Response from Miranda A | Property representative |
Hafa Adai JennNutting, Thank you for your question. Drinks are not included in the membership plans with the exception of Skylight buffet restaurant. Skylight offers house wine and draft beer during lunch and dinner. We... More
0
Votes
Room Tips
"A large Resort and 3 towers to chose from some rooms are far"
islandman_69
27 May 2018
Read review
"Try to be above the 8th floor, otherwise the noise from the water park is disruptive."
X9596EMrebeccac
12 Feb 2017
Read review
"Bring lots of sun screen and a hat!"
A7027WDtomc
15 Aug 2016
Read review
"Ask of an odd number room in Oceana B for a gorgeous sunrise and view of Tumon Bay."
KristinaB587
23 Jul 2016
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing