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Verona Resort & Spa

Traveller (252)
Room & Suite (74)
Pool & Beach (14)

About

Location
Cleanliness
Service
Value
Property amenities
Free Internet
Pool
Restaurant
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
313Reviews
266Photos
15Q+A
30Room tips
Traveller rating
  • 86
  • 64
  • 61
  • 34
  • 68
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Popular mentions
My experience is not one of staying but complaints from people who work there The staff are treated equally bad with poor pay and conditions (and not on time) and I was potentially going to work for them and was cheated out of money. The manager is from Taiwan and rarely on site.
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Whatever you do, do NOT stay at this hotel... worst experience ever. No restaurant or bar. No internet access in rooms. Old, dirty, mouldy bathroom. Rooms smelly. Fridge noisy. Authorities should really shut down this hotel, it's a total disgrace.
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No Bar, no internet in room. Operator told me to go to lobby for internet. I told her are you telling me to sleep in the lobby. And that it’s not the things that I paid for. Hung up. Put everything in the room that can put in trash. They should shutdown!! Never ever stay
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No hot water. No functioning A/C or heating. (We were there on a cool rainy day). Not the cleanest room we've experienced. Restaurant breakfast offering mediocre. The website photos are deceiving. We give this place 1 star.
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After checking in and arrival to the room, there were no sheets, blankets or pillows, no tv, no safe, or hot water. When turning on the water, first a brown substance came out them the water turned into a white substance. The halls smelled like mold and the free WiFi is only in
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部屋から見える景色が最高に綺麗です
Spa
有るべき位置に鍵はありません。
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12345615
which rooms would you recommend
Thank for your inquiry, we have different types of room catagories for convenience. We have mountain view rooms for people who rather budget and have more spending for thier other activities or shopping, ocean view, for clear sceanery of ocean, also provided with 2 wider full size bed (our more popular rooms), and for people who have long stay or family use, we have ocean view suite and mountain view suite, both catagories provided with kitchen, provideng you more options during your stay. Please visist our web site Verona Resort & Spa or look us up at facebook for for more information or for pictures of our hotel.
0 votes
is there free wifi
The wifi in included and no issues when watching NetFlex
1 vote
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does the spring require swim wear?
It's a nude, gender separated bath. There are showers near the entrance that you are encouraged to use prior to entering the baths.
0 votes
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Is there a free shuttle service?
Unfortunately, there is not; however, the shuttle service here is fairly cheap. The regular shuttle is $4 and has a multitude of stops in Tumon Bay, as well as at the various malls. The same company also has shuttle buses that run between the shopping malls, from DFS to Kmart, and from almost any of the malls/shopping centers to the Chamorro Village. I hope this helped. Thank you and have a nice day!
1 vote
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Hafa Adai, Yes we do offer transfer pick up services. It is available 24hours. It is $20 for the first person and an additional $10 for each person after that. Please advise if you'd like to set a shuttle schedule. Thank you and we hope you have a good day.
0 votes
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123
"Don`t wait for a reply,don`t let them tell you, they will have someone call you back. Make them answer your question right then and there."
"ocean view"
"Bring coffee or tea if you need it in the morning"
"You must sleep in the Ocean View room. City View is terrible to sleep. because Car Horn, was very Nozy."
"Don't stay here."
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123456
PRICE RANGE
US$69 - US$159 (Based on Average Rates for a Standard Room)
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
270
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