We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Dusit Thani Guam Resort

Traveller (964)
Room & Suite (175)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The Dusit Thani Guam Resort features unobstructed, panoramic view of magnificent Tumon Bay. The island's newest, luxury five star resort is surrounded by sparkling clear water, pristine beaches and lush tropical gardens making it the perfect destination for business and leisure travelers alike. Experience traditional Thai grandeur with modern influences, service with no boundaries and a genuine commitment to exceeding expectations.
Read more
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Marina View
Lagoon View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Free Daily Dining Credit!
1,131Reviews
1,051Photos
57Q+A
67Room tips
Traveller rating
  • 570
  • 292
  • 124
  • 66
  • 79
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Great hotel with amazing service and good food Staffs were very nice and helpful. Loved a lunch set at soi. So gooooood. Alfredos.....staffs were so nice and food was amazing though it was a 2 hrs long dinner.. We are so coming back!!
Read more
Review collected in partnership with Dusit Worldwide Co. Ltd
Response from DusitThaniGuamResort, Manager at Dusit Thani Guam Resort
Responded yesterday
Dear jkwon0717, Thank you for taking the time to review us. We are delighted to hear that you enjoyed your time here as well as the food. Your comments regarding Alfredo's Steakhouse service time has been well noted and addressed with the leadership. As we are always improving our services and products, we look forward to seeing you again! Thank you for choosing Dusit Thani Guam Resort!
Read more
Hotel's Favourite
Our stay started with the desire to experience a Global 5+ Star establishment by saving enough to spend a special weekend. To our dismay, our advanced reservations were mixed up that it took a while to straighten things causing my wife to fume and almost canceling our stay.
Read more
Response from Dusit_Guam, Manager at Dusit Thani Guam Resort
Responded 28 Jun 2018
Dear CPFam, Once again we would like to apologize for the complications you have experienced with your reservation. We are happy to hear that our response to the situation has left you with a positive impression. Nonetheless, this is not standard practice. We thank you for your kind understanding. We are very happy to hear you have enjoyed your time with us. We would love to welcome you back again soon! Safe travels!
Read more
I left behind grey jacket in my room two days ago. I went back to the hotel the day I checked out and asked him to find a jacket in the room where I was staying. They said they would look for lost items and contact me. But I have not received any contact so far.
Read more
Review collected in partnership with Dusit Worldwide Co. Ltd
Response from DusitThaniGuamResort, Manager at Dusit Thani Guam Resort
Responded 6 days ago
Dear Voyage66837409008, Thank you for bringing this to our attention. There is an ongoing investigation to locate your jacket. Thank you for your patience. Once we have more information, we'll be sure to contact you. Again, we humbly apologize for the delay. Should you have any more concerns, please feel free to contact us directly.
Read more
Overall satisfied and all staff are very kind but should be Improved cleanliness. Mites(Acaris) are founded in washstand. A once cleaning won't solve the problem. The root cause should be founded and removed.
Read more
Review collected in partnership with Dusit Worldwide Co. Ltd
Response from DusitThaniGuamResort, Manager at Dusit Thani Guam Resort
Responded 1 week ago
Thank so much for taking the time to review us. Your comments regarding room cleanliness have been well documented and noted. Rest assured our room cleanliness and maintenance is of utmost priority and will be addressed. Thank you for choosing Dusit Thani Guam Resort. As we are always improving, we hope you will allow us to welcome you back to an even better experience. Safe travels!
Read more
My wife really wanted lobster bisque soup and Alfredo’s was the only place in town that we knew served it. To our DELIGHT, Alana F. was our server and I can attest that she is great! Her hospitality, knowledge of the menu and recommendations were spectacular! Gotta love this
Read more
Response from DusitThaniGuamResort, Manager at Dusit Thani Guam Resort
Responded 1 week ago
Dear Bfrank671, Thank you so much for taking the time to review us! We're happy to hear the team in Alfredo's made your visit memorable. Alana will be excited to hear that she was exceptional during your meal. Thank you for stopping by! We look forward to seeing you again soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
PreviousNext
12345635
Hello! Our boilers are new and fully operational. In the event we are running at a very high occupancy there may be a slight increase in waiting time. We hope this has answered your question. Please feel free to contact us directly should you have any further concerns. Thank you so much! We hope you will allow us we welcome you to an exceptional experience.
0 votes
Both hotels are great and I’ve stayed at both as well. The Dusit is a much newer hotel on Guam. Both have short slides your 10 year old can enjoy. There is a jacuzzi you can sit in as well. The room we stayed in at the Dusit had a steam room where you can control the temperature, Hyatt did not. Right by the pool is the beach where your family can enjoy beachside recreation. I’m sure Guam’s tropical beauty will surely deliver plenty of sun fun!
0 votes
Show all answers
Dear mauboot, A taxi ride from the airport to the hotel will cost you approximately $25 plus an additional $1 for each piece of luggage. If you are looking to do some sightseeing, it would be best to rent a car as it will be more convenient for you to get around without waiting for the buses. Hoping you enjoy your stay here with us and your visit to the island as well!
0 votes
Show all answers
Dear Eatron, Thank you for your message. I sincerely apologize for the delayed reply. We are indeed open to the public and I would like the opportunity to assist you with your booking personally. We do not have microwaves in the room, though we are more than happy to warm up infant food and milk. We do have pool deck chairs/beds on a complimentary basis in the hotel pool. If you wish to rent beach deck chairs just outside the hotel, there is a cost involved. For further inquiries please feel free to contact me directly at the hotel. Kind regards, Takehiro Ito Director of Sales & Marketing
0 votes
Show all answers
Hello! Yes, you can reach us by turning into the entrance right next to the Outrigger Guam Resort as well as Underwaterworld.
0 votes
Show all answers
PreviousNext
12345612
"It was pretty clean😄"
"I tip daily $5daily"
"Carpet in the bedroom was rolling up making it a high risk for falls/trips."
"Most of the movies were in Spanish and would not play in English, even when English was selected. Provide larger robes. "
"The bed was too soft. I was okay but my wife found it uncomfortable."
PreviousNext
12345614
PRICE RANGE
US$256 - US$1,217 (Based on Average Rates for a Standard Room)
LOCATION
Mariana IslandsGuamTumon
NUMBER OF ROOMS
419
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing