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Hotel Diva

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Hotel Diva
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1,620 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Perth, Australia
Reviewed 2 days ago NEW

We had already stayed at three other hotels before arriving at the hotel Diva, apart from the misunderstanding at check in, this was by far the best hotel that we had stayed in, the only issue that I had was from the noise of the heater in the room above us.

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Helpful?
Thank G7163AHpaulm
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your stay with us. We are happy to hear you found our hotel to be the best you had stayed in on this trip. We apologize about the noise from the heater and will have our maintenance team look into this. We hope to impress you on a future stay.

Åkersberga
Reviewed 2 days ago NEW

Perfect location, 24 hours front desk, familiar atmosphere, small but really nice rooms with a niche corner with table and chairs, starbucks connected, great concierge service, umbrellas to borrow when rainy

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Thank O4560GRlenas
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for taking the time to share your 5 star Diva experience with us! We are delighted to hear you found our location perfect and service great! We appreciate your feedback and hope to see you again soon.

Sydney, Australia
Reviewed 4 days ago NEWvia mobile

Our family of 4 stayed here for two nights. We had a room with two double beds which was small but had everything you need; coffee machine, fridge. It was very clean and modern. The staff were very friendly and helpful. They have free happy hour shots which was better than a chocolate on your pillow 😀. We were only...

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Helpful?
Thank Carol W
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the kind comments about our hotel. We are happy to hear you had a nice visit and enjoyed exploring SF. We appreciate your feedback and hope to impress you on a future stay. All the best.

Indian Rocks Beach, Florida
Reviewed 4 days ago NEW

The staff was great, the rooms nice looking, but unfortunately the entire hotel has a foul odor. It was also very noisy on the back of the building with garbage pick up and bottles clanging til the wee hours!

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Thank Claudia L
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for sharing your stay with us. We are sorry to hear your visit was less than excellent and we will review this with our team. We are pleased that you found our staff to be great and will praise them for the efforts. Thanks again.

San Jose, California
Reviewed 5 days ago NEW

excellent location for walking to Union Sq and down to Yerba Buena Gardens. The staff was very efficient and accomodating. We had no challenges to any requests made. We will definitely want to stay here again.

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Thank denniskQ9726YE
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star Diva experience with us! We are happy to hear you had a fabulous stay and hope to see you next time you are in SF. All the best.

Longwood, Florida
Reviewed 5 days ago NEW

The theme of the hotel was like any other theme- sexy! Our room was clean and the bed was fairly comfortable. The hotel is conveniently located right next to a Starbucks as well! Very close to union square!

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Thank andreamichellec2017
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for the great comments on your recent stay! We are delighted to hear you had a 5 star experience and hope to see you again soon. Thanks again.

La Mesa, California
Reviewed 5 days ago NEW

Stayed here for my birthday the past weekend for the first time. Pulled up and saw no valet out front. Had to park, walk and go inside hotel before anyone could help us. Luckily we found a spot close. Property is very nicely kept up. The lobby is very small but there is a waiting area to the left that...

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Helpful?
Thank aepeters89
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for choosing Hotel Diva for your birthday trip to SF and happy birthday! We are happy to hear you had a great stay overall. However I apologize for the few missteps with your room and valet. We will address this feedback with our team to help us improve. We hope to impress you next time you are in...

Arlington, Massachusetts
Reviewed 6 days ago NEW

I just spent three nights at the Hotel Diva. It is in a great location in Union Square, but the best reason to stay is that the front desk staff are welcoming and enormously helpful. I had a range of different issues and questions during my stay and every one of them was addressed quickly and with a smile. And...

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Helpful?
Thank Jeanne B
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for taking the time to share your 5 star Diva experience with us! We are delighted to hear you had a fabulous stay and we will praise the front desk team for taking great care of you. We appreciate your comments and hope to see you again soon. Thanks again.

London
Reviewed 1 week ago

Selected this hotel for its central location and ease of access via BART train from SFO. As other reviews state, the branding of this hotel as "boutique" is a little bit of a stretch. The rooms are ok, but a bit gloomy, with poor lighting and some minor maintenance issues. Staff were universally friendly and helpful and the lobby area...

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Helpful?
Thank lbf12345
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your stay with us. We are happy to hear you enjoyed our location and friendly staff. We apologize if you were not informed of the daily facility fee in advance and we will review these comments with our team. We hope to have the chance to impress you on a future visit....

Greater London, United Kingdom
Reviewed 1 week ago

Well located hotel with friendly staff. Rooms are tiny and can be very loud at night. Overall feel of the hotel is budget lodging despite efforts to glam here and here. This in the context of spending $1000 per night after tax for the basic room left me void of any loyalty to the hotel.

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1Thank Fewtrvlr365
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed our location and friendly staff. We are very sorry to hear you were unsatisfied with our rooms and we will review this feedback with our team to help us improve. We appreciate your comments and wish your stay would have been...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 

Additional Information about Hotel Diva

Address: 440 Geary Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: £145 - £407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diva 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco
Hotel Style:
#75 Romantic Hotel in San Francisco
#75 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diva staff and other travellers.
14 questions
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Questions? Get answers from Hotel Diva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It can get noisy if your room is on Geary Street”
 of 5 bubbles 642jeanneb, 17 Jan 2017 | Read review
“If your'e already a smoker, you may have no problem with the smell in the rooms.”
 of 5 bubbles pcp2017, 10 Jan 2017 | Read review
“Rooms facing the street WILL experience noise from the crowds and vehicles, especially rowdier on the weekend.”
 of 5 bubbles cjayh2014, 4 Jan 2017 | Read review
“stayed in back”
 of 5 bubbles lucky1492, 1 Jan 2017 | Read review
“At check-in, I was given the opportunity to choose a room with a view or one on the inside. WIth the view comes some street noise.”
  • Standard room, nicely equipped with good quality linens.
 of 5 bubbles rsoania, 6 Dec 2016 | Read review
5 of 5
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