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Hotel Diva

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1,612 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
London
Reviewed yesterday NEW

Selected this hotel for its central location and ease of access via BART train from SFO. As other reviews state, the branding of this hotel as "boutique" is a little bit of a stretch. The rooms are ok, but a bit gloomy, with poor lighting and some minor maintenance issues. Staff were universally friendly and helpful and the lobby area...

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Thank lbf12345
Greater London, United Kingdom
Reviewed 4 days ago NEW

Well located hotel with friendly staff. Rooms are tiny and can be very loud at night. Overall feel of the hotel is budget lodging despite efforts to glam here and here. This in the context of spending $1000 per night after tax for the basic room left me void of any loyalty to the hotel.

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1Thank Fewtrvlr365
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed our location and friendly staff. We are very sorry to hear you were unsatisfied with our rooms and we will review this feedback with our team to help us improve. We appreciate your comments and wish your stay would have been...

Irvine, California
Reviewed 1 week ago

Staff were superb; friendly, helpful, greeting us every morning with a kind word and a smile. Location is excellent for DT San Francisco. Steps away from a bus stop, a cable car stop and hundreds of excellent restaurants. First and foremost: Their website states that 'All Rooms are Non-smoking.' This was reassuring for me. However, the moment I walked into...

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2Thank pcp2017
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your stay with us. We are pleased to hear you loved our staff and location! We are absolutely a smoke free hotel however unfortunately some people like to break the rules and the smell certainly lingers. I will ask my Director of Housekeeping to double check our rooms to make sure we...

Guatemala City, Guatemala
Reviewed 1 week ago

Nice ubication, excellent staff, they help me with reservations for dinner and really nice people. Clean and really nice room, really big and nice. We travel with our baby and.of 18 months and it was great.

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1Thank ottol467
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for taking the time to share your 5 star Diva experience with us! We are pleased to hear you found our hotel to be the best choice in SF! We hope to welcome you back again soon. All the best.

Walpole, New Hampshire
Reviewed 1 week ago

Hotel staff make this hotel, which over the years has fallen behind the curve in terms of comfort and attractiveness. Noisy heating/cooling systems, inadequate room lighting, poor insulation from the racket outside -- all serve to compromise the excellent service and convenient location.

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2Thank dianned246
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your stay with us. We appreciate your loyalty to our hotel over the years. We are happy to hear what stood out the most about your visit was our staff, however we apologize if you felt other parts of your stay were less than excellent. We value your feedback and will review...

Brooklyn, New York
Reviewed 1 week ago

My Beastie and I had a great stay at Hotel Diva. The staff is super friendly and helpful! Also you can't beat the location, it's near everything whether you're going to Chinatown or to see the "Painted Ladies" you're right where you need to be!! I will come back again.

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1Thank Rglory
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for the wonderful feedback on your recent stay with us! We are delighted to hear you had a 5 star experience. We hope to have the pleasure of welcoming you back again soon. All the best.

Los Angeles, California
Reviewed 1 week ago

My husband and I did one overnight for his birthday. Great clean hotel, loved having Starbucks next door. Staff was very helpful and friendly. Loved the decor. Central to everything great in Union square. I highly recommend this hotel!

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2Thank artemisb2017
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star stay with us! We appreciate you choosing our hotel to spend your special occasion in SF. We are happy you had a fantastic experience and it means a lot to us that you will be recommending Diva to others. We hope to see you again soon. All the best.

Singapore, Singapore
Reviewed 1 week ago

Definitely can't beat the prices here, especially during the Christmas season, this place was a steal! One minute walk away from the busy Union Square shopping district, the famous San Francisco cable cars and a five-minute walk to the BART metro. The staff were super friendly, including the housekeeping ladies and were very accommodative to my needs. Room was clean,...

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2Thank CJay H
Tyler L, Director of Operations at Hotel Diva, responded to this review

WOW! Thank you for sharing your 5 star Diva experience and choosing our hotel to spend the holidays in SF. We greatly appreciate your feedback and understanding when it comes to city noise. We hope to have the pleasure of seeing you again soon. Happy Holidays!

Los Angeles, California
Reviewed 2 weeks ago

I stayed in one if the new renovated rooms that had a spiral staircase and was 2 levels, super cool, felt like i was in an apartment. The staff were very friendly, the location was great, I would stay here again for sure

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2Thank donnabX7126GO
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star stay with us! We are very pleased to hear you enjoyed one of our new loft style rooms! We appreciate you taking the time to review us and hope to welcome you back again soon! All the best.

Walnut Creek, California
Reviewed 2 weeks ago

Perfect stay in perfect hotel. Everything was fantastic. My impression was on service and employees. Fantastic happy people. Valet parking is available and it is a game change in SF.I highly recommend!! Overall great stay. We will be back again!!

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1Thank Sandra M
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star Diva experience with us! We are delighted to hear you had a perfect stay. We appreciate your feedback and hope to have the pleasure of seeing you again soon. All the best.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 

Additional Information about Hotel Diva

Address: 440 Geary St, San Francisco, CA 94102-1223
Region: United States > California > San Francisco > Union Square
Price Range: £128 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diva 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco
Hotel Style:
#75 Romantic Hotel in San Francisco
#75 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diva staff and other travellers.
14 questions
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Questions? Get answers from Hotel Diva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your'e already a smoker, you may have no problem with the smell in the rooms.”
 of 5 bubbles pcp2017, 10 Jan 2017 | Read review
“Rooms facing the street WILL experience noise from the crowds and vehicles, especially rowdier on the weekend.”
 of 5 bubbles cjayh2014, 4 Jan 2017 | Read review
“stayed in back”
 of 5 bubbles lucky1492, 1 Jan 2017 | Read review
“At check-in, I was given the opportunity to choose a room with a view or one on the inside. WIth the view comes some street noise.”
  • Standard room, nicely equipped with good quality linens.
 of 5 bubbles rsoania, 6 Dec 2016 | Read review
“Don't stay here for the view. The deluxe room had a fridge. The hotel has valet parking, but cheaper parking can be found if you look.”
 of 5 bubbles SmallLady, 4 Dec 2016 | Read review
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