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Hotel Rex, a Joie de Vivre hotel

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Hotel Rex, a Joie de Vivre hotel
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1,502 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Reviewed 2 days ago NEW

Ah, had a nice time, I was up at 4:00 am this morning, I was scheduled for minor surgery down the street, the nice guy noticed I was reading a book and came by and turned the lamp on for me, very attentive, he inquired if I needed water or coffee. All staff, from check-in to the nice housekeeping staff...

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Thank luvmycoffeentea
santa cruz, CA
Reviewed 3 days ago NEWvia mobile

Pleased to say that the Rex is a very nice place to stay in SF. Conveniently located just off Union Square, the room we had (601) was comfortable and well-appointed. Complimentary wine in the evening and good coffee in the morning, very sociable. Front desk was polite and helpful. Would definitely stay again!

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Thank pickygrrl
New York
Reviewed 1 week ago

I was in SF for a conference and waited too long to make reservations. Putting aside the crazy room rates that i paid to stay at the Rex (all hotels during this particular conference are tremendously expensive), i had a pleasant stay at the Rex. Room was large and clean. There was a little bit of an odor when i...

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Thank healthcarestocks
Reviewed 1 week ago via mobile

Only stayed 3 days at the Rex, wish we could of stayed longer! Breakfast was amazing, recommend the scrambled eggs. The staff were great and fun to talk too! Rooms where comfortable and clean. My favourite part of the hotel, the nightly events, Jazz music, movie nights and free wine! Great location, easy to walk down to union square, highly...

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Thank Richard D
Reviewed 2 weeks ago via mobile

Decent boutique hotel in a good location. Only 1 tiny elevator so be prepared to climb stairs. Room was good- boutique = small. Staff was friendly. Didn't have time to try the bar but it looked lively and cozy. I love old libraries and this hotel has a library book theme- loved it!

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1Thank Stacy K
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

Stacy K - Thanks for the review, glad you found the team to be friendly and welcoming. I was charmed that you found the library theme refreshing. Please let us know how we can ensure a 5-star rating on your next visit. We love the feedback as we continuously improve. Can't wait to welcome you back!

San Frantastic
Reviewed 3 weeks ago

I absolutely cannot understand what anyone would find wrong with this hotel. It is charming. The staff is top-notch. I requested extra pillows and towels at check-in , and the guy almost beat me to the room with arm fulls of said linens. The lobby bar is delightful. I have been to the bar before nearby theater performances, and it...

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Thank Real_Grenadine
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

Real_Grenadine - Thanks for the spectacular review which truly captures the essence of the team we have here at Hotel Rex and I must be the luckiest person ever because I get to spend the majority of my time with them. You always have a home here with us ! We can't wait to welcome you back!

California
Reviewed 4 weeks ago

When I called front desk to ask them to fix the heat, they sent up a space heater. Housekeeping said heater has been broken since yesterday. Wish the front desk would have notified me of this at checkin today. Otherwise beautiful hotel with wonderfully quiet one bedroom suite, but I would not stay here again as it is freezing and...

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Thank crawtaterfamily
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

crawtaterfamily - Thank you for taking the time to comment on your recent stay with us, and please accept our sincerest apology for the inconveniences you experienced during your stay. I am sorry we failed to meet your expectations as a property and can appreciate your frustration. Thank you again for your feedback and I hope you would consider returning...

Perth, Australia
Reviewed 30 November 2016 via mobile

We stayed at the Rex for a week as our first stop off in a trip around the US. Upon arrival the staff were friendly, and throughout our stay were always welcoming and helpful. The hotel certainly has a theme throughout (see the many pictures) and the rooms stay true to this. So if you're not a fan of period...

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1Thank Ryan Q
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

Ryan Q - Thanks for the review, glad you found the team to be friendly and welcoming. Please let us know how we can ensure a 5-star rating on your next visit. We love the feedback as we continuously improve. Can't wait to welcome you back!

New Jersey
Reviewed 28 November 2016

I stood at the Hotel Rex in October 2016 for a quick getaway. I was charmed by the hotel's cozy atmosphere (you really do just want to curl up with a good book here) and free wine in the evenings. While I could be dismissed as a boozy millennial for highlighting that as an advantage, solo travelers could use free...

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Thank somedayjetset
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

somedayjetset - Thank you for the amazing review. We definitely look forward to welcoming you back. I was thrilled that you found Hotel Rex both cozy and clean, and will pass along your kind words to the team. Can't wait to have you back!

Orlando, Florida
Reviewed 26 November 2016

Hotel, staff, restaurant and bar fantastic if a little quirky. Couldn't have chosen a better location (just up from Union Sq) for a fantastic five day stay in San Francisco. Staff couldn't have been more helpful & friendly. Rooms were of a decent size & clean and were serviced everyday. No grumbles at all and would stay again and again.

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Thank Nenebb
Mario M, General Manager at Hotel Rex, a Joie de Vivre hotel, responded to this review

Thanks for the recommendation Nenebb. Please keep coming again and again. Thank you for making us your new home!

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel Rex was inspired by the San Francisco art and literary salons of the 1920's and 30's. Vibrant and alive, the clubby lobby surrounds guests with distinctive period furnishings, walls of antiquarian books, and an exceptional collection of exotic objects and original portraits and murals.The Hotel Rex was designed by noted San Francisco interior designers Candra Scott & Anderson.The Library Bar is where travelers meet the local arts and social scene with themed evenings such as Movie Night, Records at Rex - our bartender plays real vinyl records, Live Jazz on Friday and other days featuring Poetry readings, live coffee house type acoustic guitar performances and more. ... more   less 

Additional Information about Hotel Rex, a Joie de Vivre hotel

Address: 562 Sutter St, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: £157 - £379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Rex, a Joie de Vivre hotel 3.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Rex Hotel San Francisco
Hotel Rex San Francisco
Rex San Francisco
Hotel Style:
#11 Spa Hotel in San Francisco
#26 Business Hotel in San Francisco
#47 Romantic Hotel in San Francisco
#56 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rex, a Joie de Vivre hotel staff and other travellers.
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Questions? Get answers from Hotel Rex, a Joie de Vivre hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in the back if a quiet one is important to you.”
 of 5 bubbles Real_Grenadine, 27 Dec 2016 | Read review
“Heater broken in room 703”
 of 5 bubbles crawtaterfamily, 20 Dec 2016 | Read review
“Rooms located at the back of the building are quieter than those at the front.”
 of 5 bubbles somedayjetset, 28 Nov 2016 | Read review
“only one room with double bed on each floor”
 of 5 bubbles dough302, 21 Oct 2016 | Read review
“Quiet is good, but no sunlight with window facing a wall”
 of 5 bubbles Ken0739, 18 Oct 2016 | Read review
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