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The Kensington Park Hotel

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The Kensington Park Hotel
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1,111 Reviews from our TripAdvisor Community

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Showing 941: English reviews
London, United Kingdom
Reviewed 10 December 2016

I was here for a week on business and was not impressed. The rooms were tired and in need of an update. The rooms were extremely hot and there was no air-con (despite what it says on certain websites) so the ceiling fan was going 24/7 as it was too noisy to sleep with the window open. The hotel stank...

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Thank RG1227
Kawika450, Manager at The Kensington Park Hotel, responded to this review

Dear RG 1227, Thank you for your patronage and your candid feedback. I am sorry that we failed to meet your expectations on your recent visit in October. October was a challenging time as we were in the process of changing our hotel water booster pump, which was failing and we did have inconsistent water pressure as well as spikes...

Hawes, United Kingdom
Reviewed 3 December 2016 via mobile

3 night stay to start off our trip down highway one. .great location just off Union Square. .no problems getting round the city from here. .but the room was very dated and in great need of some TLC..stains on bath ....poor hospitality tray. ..just 3 coffees per night? ?????? Why only 3 when it's a double room I never know!...

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1Thank 25,611,111
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Thank you for choosing the Kensington Park Hotel. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations and we will use this to retrain our guest service staff. If you have any other suggestions feel free to call us. We hope we can welcome you back...

Oahu, HI
Reviewed 29 November 2016

Sorry for the late review. We stayed in August for a few days. Location = excellent! All staff - front desk, maid, coffee service on the our floor = 5 stars! My partner was ill during the stay & I had to fetch food from close by. Was referred by a gracious young man at the front desk about Cafe...

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2Thank Oheloai
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Thank you for choosing the Kensington Park Hotel. We are happy to hear that you enjoyed many of our amenities, including our location, We are glad that you enjoyed your stay and hope to see you again in the near future.

sebastopol, ca
Reviewed 29 November 2016

As I've said in other reviews, we have stayed here over the holiday season for decades now. 2 years ago, it was back to its old glory. Last year, the front desk people were just indifferent. This year, it was pretty unpleasant. The location can't be beat, which is why we keep returning. But i fear, despite tradition, this may...

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1Thank kawh
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Thank you for choosing the Kensington Park Hotel. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. The experience you described certainly falls short of our expectations and we will use this to retrain our guest service staff. If you have any other suggestions feel free to call us. We hope we can welcome you back...

Melbourne, Australia
Reviewed 25 November 2016

I spent a long time researching which hotel to stay in SanFran, some were cheaper, others much more expensive, but this looked kind of cute and olde worlde - was very glad I picked this one. Location was just around the corner from Union Square and the cable cars. Every night sherry is served in the lobby for guests free...

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1Thank joan e
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Thank you for choosing the Kensington Park Hotel. We are happy to hear that you enjoyed our amenities, We are glad that you enjoyed your stay and hope to see you again in the near future. Thank you for taking the time to write a review.

London, United Kingdom
Reviewed 23 November 2016

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Thank fino940
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

San Clemente, Italy
Reviewed 22 November 2016

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2Thank Sono T
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Reviewed 22 November 2016 via mobile

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Thank Vanessa H
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

Chelmsford, United Kingdom
Reviewed 18 November 2016

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Thank nsander219
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

London, United Kingdom
Reviewed 16 November 2016 via mobile

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Thank Delliwe M
Fernando M, Front Office Manager at The Kensington Park Hotel, responded to this review

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

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  • Free High Speed Internet ( WiFi )
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Park Hotel staff and other travellers.
18 questions
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San Francisco, California
Singapore, Singapore
Sydney, Australia
9 months ago

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Questions? Get answers from The Kensington Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room on the quiet court side, but were moved to a room with a view of Union Square, because Court rooms were all booked.”
 of 5 bubbles AnnaY884, 22 Mar 2017 | Read review
“Rooms on Nob Hill Side are quieter, Royal Court rooms worth the extra cost.”
 of 5 bubbles perutourist, 15 Mar 2017 | Read review
“Don't miss the fresh coffee on each floor. Check out the mezzanine to see the nice antique detail of the theater.”
 of 5 bubbles GLG_Traveled_Here, 30 Jan 2017 | Read review
“7th floor/ above to keep street noise from disturbing your sleep. This is other a modern hotel. It's like a well maintained classic.”
 of 5 bubbles spslk42, 16 Jan 2017 | Read review
“Probably best to get a room on an upper floor.”
 of 5 bubbles Linda55555, 28 Dec 2016 | Read review
5 of 5