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Palace Hotel

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1 room 2 adults 0 children
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Palace Hotel
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936 Reviews from our TripAdvisor Community

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Showing 852: English reviews
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Reviewed yesterday NEW

My family and I spent 6 nights at The Palace Hotel In January 17. Fantastic service and such a beautiful place. I just wanted to sit in the courtyard area and soak up the amazing décor. Breakfast there was expensive but so worth the extra treat. Very helpful staff and close to everything.

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Helpful?
Thank Elizabeth G
Sacramento, California
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016 via mobile

Why do I keep returning to this wonderful hotel? The reasons are many. I am a political Advance person and have traveled all over the world with Governors, Presidents and other dignitaries. I first scoped out The Palace in 1999- everything is always top notch with service and rooms- and I have had some finicky elected folks to please. There...

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2Thank sactotrix
About Hotel's Favourite Review
Management response:

Wow! Your comments are so touching and have left me speechless. I am beyond excited to share your comments with the rest of our team. Thank you, for your continuous loyalty and love for the Palace Hotel. Looking forward to your next visit. Sincerely, Jamie E.

Dallas, TX
Reviewed 2 days ago NEW

I go to San Francisco on business ~8 times/year and have tried a number of different hotels. If you are looking for a really well-desinged, well-situated hotel, you can't go wrong with this spot. As I understand it, the hotel was recently renovated, and it shows - the property really is impressive. As a bonus, you can walk across Market...

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Thank Andernos_Les_Bains
London
Reviewed 3 days ago NEWvia mobile

Can't fault it. Superb, beautifully appointed hotel, great location in the financial district, polite and attentive staff. Great breakfast (included in rate) in fabulous surroundings. Will definitely go back.

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Thank Clare P
Sydney, Australia
Reviewed 5 days ago NEW

Due to the location and well-known reputation, we've chosen Palace for the stay in San Francisco. With some reason on schedule change, we cancel 1 night of our stay in San Francisco and no refund is requested as of we fully understand the policy before booking. We've made request for such change 4 days ago, but with re-confirmation, it's provide...

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Thank bullycarcar
jamieeberhart, Public Relations Manager at Palace Hotel, responded to this review

Thank you for taking the time to share your visit with me and I apologize for the issues you encountered throughout your stay. We understand sudden cancellations happen, and I will be sure to speak with the front office team to ensure all policy information is provided clearly. Always appreciating your feedback and we wish you well with your future...

Elk Grove, California
Reviewed 5 days ago NEW

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Thank jrundall
NYC area
Reviewed 5 days ago NEW

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Thank BlakeNyc
San Diego, California
Reviewed 1 week ago

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1Thank jthomson2017
American in Europe
Reviewed 1 week ago

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1Thank norfolk23
Aarhus, Denmark
Reviewed 1 week ago

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Thank OlemCopenhagen

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Palace Hotel staff and other travellers.
28 questions
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Questions? Get answers from Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“my tip ask for a room with some sort of view, if thats what you like or need.Maybe sit and relax downstairs.”
 of 5 bubbles 174ElizabethG174, 23 Mar 2017 | Read review
“suggest you to make other choice in avoidance to encounter unpleasant and horrible memory in tour.”
 of 5 bubbles bullycarcar, 19 Mar 2017 | Read review
“Courtyard rooms are very quiet”
 of 5 bubbles jthomson2017, 16 Mar 2017 | Read review
“FYI - was in a corner room 758 and could hear alley/street noise”
 of 5 bubbles michaelsA9384SH, 13 Mar 2017 | Read review
“Our room looked out on the alley behind the hotel, if you want privacy ask for room facing Market or New Montgomery.”
 of 5 bubbles MariaTravelsMucho, 21 Feb 2017 | Read review
5 of 5