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San Francisco Marriott Union Square

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San Francisco Marriott Union Square
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1,685 Reviews from our TripAdvisor Community

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Showing 1,437: English reviews
Rushden, United Kingdom
Reviewed yesterday NEW

Usually stay in Marriott Hotels. This one had smaller rooms than we are used to but nice and central. The concierge members lounge was overcrowded and breakfast was eaten standing up. It was open until 10.00pm but at 9.20 there were only a few pretzels and peanuts available.When we asked for some bottled water as the fridge was empty we...

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Helpful?
Thank Bluebarbie
Reviewed 3 days ago NEWvia mobile

This hotel is right down in the shopping, eating, and activities part of San Fran. Excellent location. Check in and out was easy. Our room was clean with modern furnishings. The gym was nice and had good equipment. We did not have a rental car so we did not have to deal with parking. The did use the Marriott club....

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Helpful?
Thank PH-Travel-Lovers
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Nothing delights us more than knowing that you enjoyed our centralized location in the city! We are always excited to know that the check-in process was smooth & easy and that you were able to take full advantage of our fitness facilities. It is also wonderful to hear that you were able to relax & enjoy our Concierge Lounge. Should...

Reviewed 3 days ago NEW

Recently, we called to make a reservation at this downtown hotel. We enjoyed our stay there several years ago. What we found from the Marriott reservation host was that our 80,0000+ Rewards Program points had expired several months ago because we had not stayed at a Marriott hotel during the last year. We actually did, but had not made the...

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Helpful?
Thank Robert P
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Hi Robert, we appreciate your feedback. We are sorry for the inconvenience you experienced with our Rewards Program and will share your concerns with our team so we can continue to perfect our guest experiences.

Roseville, California
Reviewed 5 days ago NEWvia mobile

My husband and I stayed here for just one night for a work event in the city. Such a nice hotel and great location. There is a parking garage right next door which is about $20 cheaper than the valet for the hotel so I recommend going that route. The hotel is very clean and staff is very friendly. Had...

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Helpful?
1Thank dianehansen1
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for sharing your brilliant experience with us, Diane! We are thrilled that you & your husband enjoyed a quick stay with us in the heart of the city. It is always exciting to know that our team provided you with friendly, helpful service and that you were able to fully unwind on our comfortable Marriott beds. Should your...

Reviewed 5 days ago NEWvia mobile

Perfect perfect perfect hotel for staff, facility and location! This hotel is in the perfect location. It also has an amazing staff. Everyone was so helpful and went out of their way to make our stay wonderful. We came up for a very special birthday celebration. We are gold elite members of the Marriott rewards program. Starting with Nan at...

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Helpful?
Thank Karen J
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for your kind remarks, Karen! Nothing makes us happier than knowing that each and every one of our team members went above & beyond to ensure your stay was nothing short of spectacular. From early check-in to a beautiful city view upgrade, it delights us to know that your entire stay with us was smooth &...

ny
Reviewed 1 week ago

Clean, well-staffed hotel. Superb location one block from Union Square. Room was comfortable, and some have great views. Concierge lounge was well cared for. Front desk staff was, with one exception, friendly and helpful. Overall, this would be a great choice for a tourist visit to San Francisco.

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Thank aaaaa
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Nothing thrills us more than hearing excellent feedback from our valued guests! Thank you for your kind remarks, we are thrilled that you enjoyed our centralized location in the city and that our team provided you with exceptional, friendly service throughout your time with us. We thank you for your recommendation and hope to have another opportunity to welcome you...

Colorado
Reviewed 1 week ago

We had a reservation for the junior suite on the higher floor at this hotel and did not regret it. The room is on the corner, so you have lovely views over the city, which is quite romantic especially at night. It is quite spacious and well decorated. Would return in a heartbeat to stay there again.

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Thank Boleslav
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for sharing your kind remarks! We are thrilled to read that you enjoyed our beautiful junior suite with stunning city views. Nothing makes us happier than knowing that you would return again, we are counting down the days till our next opportunity to host you in San Francisco!

Indianapolis, Indiana
Reviewed 1 week ago

We had 3 rooms with the group we had - all comfortable and clean. Nothing crazy nice, but what you'd expect from a tourist type name brand hotel. Staff was accommodating throughout the facility. OK workout room

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Helpful?
Thank Tim H
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for sharing your feedback with us, Tim. We are happy to hear that you enjoyed a comfortable, clean room and everything met expectations. We are also thrilled to know that our team was accommodating throughout your stay here. Should your travels bring you back to San Francisco, it would be our absolute pleasure to welcome you again.

Reviewed 2 weeks ago via mobile

Stayed here for 3 nights. Very polite staff and they let us check in early. Comfortable beds and nice size rooms. Housekeeping also made sure to get our room later on in the day after we had left. The cable car runs right by the hotel and there's a Starbucks and Walgreens next to it. Chinatown was a short walk...

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Helpful?
Thank AJ G
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you so much for sharing your brilliant experience with us in the heart of San Francisco, AJ! We are thrilled to know that you enjoyed early check-in and that you were overjoyed with our comfortable rooms. It is also exciting to read that you were able to conveniently explore all that San Francisco has to offer. Should your travels...

wash,DC
Reviewed 2 weeks ago

Excellent location near but not in the middle of Union Square. Extremely helpful staff with lots of good advice. Very clean. Typical Marriott rooms. View of cable cars from my room- but also noise from cable cars, so if you don't want to hear them, you might request a different location if that will bother you. A good choice for...

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Helpful?
Thank wash_DCTravellover
Amy S, Guest Relations Manager at San Francisco Marriott Union Square, responded to this review

Thank you for sharing your brilliant experience with us! Nothing delights us more than knowing that you absolutely loved our centralized location in the heart of Union Square and that our team provided you with valuable advice as well as exceptional service. Should your travels bring you back to the City by the Bay, it would be our pleasure to...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The San Francisco Marriott Union Square hotel offers a prime location with San Francisco's most vibrant address. Hop aboard a cable car or enjoy Union Square shopping just steps from the hotel. Also near popular Nob Hill and Chinatown, the San Francisco Marriott Union Square is an excellent choice for hosting meetings and events. ... more   less 

Additional Information about San Francisco Marriott Union Square

Address: 480 Sutter Street, San Francisco, CA 94108-3901 (Formerly Hotel 480)
Region: United States > California > San Francisco > Union Square
Price Range: £181 - £455 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Union Square 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity and Hotels.com so you can book your San Francisco Marriott Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Francisco Marriott Union Square Hotel San Francisco
Marriott San Francisco
Crowne Plaza Union Square
Hotel Style:
#11 Green Hotel in San Francisco
#22 Business Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#37 Family Hotel in San Francisco
#43 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Union Square staff and other travellers.
31 questions
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Questions? Get answers from San Francisco Marriott Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best location, and service (except concierge)”
 of 5 bubbles aletap256, 3 Jan 2017 | Read review
“Ask for a room with a view of the city.”
 of 5 bubbles pnbwright, 27 Dec 2016 | Read review
“only thing I found wrong about this hotel was the Restaurant. eat somewhere else!”
 of 5 bubbles bostonhome33, 21 Dec 2016 | Read review
“Higher floor rooms facing harbour have the best views.”
 of 5 bubbles JaakkoMA, 7 Dec 2016 | Read review
“away from the elevator”
 of 5 bubbles rogera728, 27 Nov 2016 | Read review
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