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Tilden Hotel

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19 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Reviewed 1 week ago via mobile

I was there with my friend for a couple of days, and it was just great. The location is perfectly situated, the room was comfy and clean, and the staff was super friendly! I'd definitely come back to this place.

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Helpful?
Thank Benita S
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for choosing the Tilden Hotel and we are excited to hear you enjoyed your time with us! We look forward to having you back!

Europe
Reviewed 1 week ago

A hotel full of dirt and a cheap, badly made renovation. The hotel room was dirty and the interior is very cheap and looks worn even if it is new. The staff told us at least that it was new when we complained. You can hear everything between the rooms. Everything, even when your neighbour pulls down the zipper in...

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Helpful?
Thank MallorcaEurope
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for bringing the issues to our attention. While we abstain from profiling guests and welcome everyone to our hotel, some may take advantage of that openness and disrupt the sanctity of other travelers. It is unfortunate that you had to experience such disruptive neighbors during your stay and we do have measures in place to control any kind...

Gold River, California
Reviewed 1 week ago

Our 5th time to the property...First time as the Tilden (new ownership, etc.) Like the location and easy access to things we want to do and see. Property has been upgraded...it is an "OK" for me now....clean, modern....I will admit I miss some of the charm of the prior hotel but that's progress. Staff was friendly and competent. Lobby expanded...still...

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Helpful?
Thank RedFedora
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, With our remodel effort and re-branding, we hoped to captivate today's travelers with our contemporary design that frees up more space in the room. We really value your loyalty and even though we may not be your preferred choice anymore, I'd like you to reach out to us with suggestions or any special requests that we can accommodate to...

greece
Reviewed 1 week ago

I stayed 4 nights last October in a double room. I chhosed this hotel because it waqs close to a conference center where i should be everyday. Th location is great, close to transport and shopping areas. Union square is only 5' from there. Despite i have heard about homelesses and dangerous neighboorhood, i found it normal for walking during...

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Helpful?
Thank Greek_visitor__9
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Greetings, I'm sorry to hear about the lack of services during your stay. Our restaurant and bar are scheduled to open in a couple of months and hopefully, that will please many guests and locals. We do understand some of the shortcomings as a city hotel that is historic as well but I am glad that you enjoyed the comforts...

Blackpool
Reviewed 2 weeks ago

Me and my boyfriend stayed here for 3 nights as part of our road trip, we went from Vegas to LA to San Fran then back to Vegas. This was the best hotel our whole trip. Staff were very friendly, knowledgeable and welcoming. Rooms were clean and tidy, safe in the room, air con. Rooms are roomy, sound proof windows....

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Helpful?
Thank Sam_0711986
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for your review and for choosing Tilden! We are happy you enjoyed your time with us. We look forward to your return.

Miami, Florida
Reviewed 3 weeks ago via mobile

I stayed here with my partner for two nights. The hotel is hard to locate at night. Our cab driver had to go around the block twice in order to find the hotel. I think he was a bit worried given that along the front entrance there were quite a few homeless people. I'm not sure if there's a hospital...

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Helpful?
Thank NLa1279
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for your review! We appreciate your feedback. To let you know, we are opening the Douglas Room, a restaurant/bar, this winter. Also, feel free to contact us or use our website for pricing as we do have a best rate guarantee. Thank you again!

Gustine, California
Reviewed 3 weeks ago via mobile

Spent Thursday night at the Tilden for business. Hotel is located kitty corner from large parking garage. Tell the attendant you're staying at the children and the parking rate comes down a little bit. The lobby of the Tilden is wide and well lit with a guard at the front door. Upon arrival I was promptly greeted. Check in was...

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Helpful?
Thank Ewhitaker
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for your review and we value your feedback. As a result we have taken measures regarding the hot water. We are glad you enjoyed your stay and the charm of historic San Francisco buildings.

Los Angeles, California
Reviewed 3 weeks ago

The Tilden is promoted as a new boutique hotel, but it is not. The owner slapped a coat of paint over the peeling walls of a one star property, added some new lights and up-to-date trays of mini bar items. That is it. Tiny bathroom (you will have to close the door to get to the shower). The gym is...

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Helpful?
Thank City2Beach
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for your response. We are sorry to hear that we did not meet your expectations. If you should find yourself in the area again feel free to reach out directly and we would like the opportunity replace this experience.

Reviewed 3 weeks ago

All of the employees were friendly. The hotel was hard to spot at first due to construction outside. There's also construction in the main lobby. After you check in, you notice there is a single elevator in the building and it is super tiny. The elevator door seemed like it wasn't even the width of a normal door, and some...

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Helpful?
Thank Justyn S
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you for your review and we value your feedback. We are happy you had a good experience with our employees. The construction in the lobby is complete, and we will soon be opening our new Cafe, as well as our bar/restaurant, The Douglas Room. If you should find yourself in the area again, please reach out directly as we...

Metairie, Louisiana, United States
Reviewed 4 weeks ago

We stayed when it was called Hotel Mark Twain, but it was a fun, quirky hotel. It was hipsterish but still nice. My biggest concern was the area that it was in, but everything was fine. We just didn't walk around at night and would Uber back.

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Helpful?
Thank RachaelRS530
Kunal K, Front Office Manager at Tilden Hotel, responded to this review

Thank you so much for your review and look forward to your next visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly renovated 4 star boutique hotel in San Francisco located steps from Union Square, 8 blocks to Moscone Center, walking distance to BART, cable cars, and the Theatre District ... more   less 

Additional Information about Tilden Hotel

Address: 345 Taylor St, San Francisco, CA 94102 (Formerly Hotel Mark Twain)
Region: United States > California > San Francisco
Price Range: £96 - £356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tilden Hotel 3.5*
Number of rooms: 118
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Also Known As:
Mark Twain Hotel
Mark Twain San Francisco
Hotel Mark Twain
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Questions & Answers

Here's what travellers have asked, with answers from Tilden Hotel staff and other travellers.
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Questions? Get answers from Tilden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the corners are the larger (unless you get the suite.)”
 of 5 bubbles RedFedora, 28 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles Greek_visitor__9, 24 Nov 2016 | Read review
“try not to get one next to the Bridge House”
 of 5 bubbles RachaelRS530, 5 Nov 2016 | Read review
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