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26 Reviews from our TripAdvisor Community

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Showing 12: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 May 2016 via mobile

Booked 4 days prepaid as on budget. Room dirty with hair on blanket. Did not sleep for 2 night as people yelling all night in front of window. Cannabis smell in front of the hotel and lots of homeless talking all night and shouting. We were scared to go in and out of the hotel. We asked to cancel further... More 

2 Thank An N
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 October 2015

The Hotel is near to Market street and a couple of blocks from Union Square, but there's a lot of homeless drunk and probably stoned people around this area that is intimidating. The hotel is small, the staff was friendly and helpful, the room was small and reasonably clean, but the walls are paper thin, which means you can hear... More 

1 Thank Wiggyhub

Travellers are raving about these San Francisco hotels

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2015 via mobile

the hotel is old and dirty and smells of urine. The room (our was a luxury room with private bathroom) is even dirtier, with plenty of hairs on the floor and in the towels. The neighborhood is unsafe, even if close to downtown and union square. There are a lot of homelesses and drunks at every hour and we felt... More 

1 Thank Francy087
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2015

I was with a group of five people who were travelling the west coast of the United States for a total of 6 weeks. We arrived into San Francisco in the evening and learned of the news that our Air BnB cancelled at short notice. We were therefore without accommodation and since it was late in the evening, our primary... More 

3 Thank Dale93D
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 October 2014 via mobile

Well probaly the worse area in SF, who would guess it as the hotel is next to Market street and union squarre. Homeless, druggies junks on all aproaches to the hotel, street smell like a toilet. Room stated as a single not too bad and ok for two. Bathroom and shower clean. We were lucky to have window to the... More 

4 Thank Mrazaks
Regensburg, Germany
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 May 2014 via mobile

But seriously... Who wants to be a spectator of this when you have to sleep in the direct surrounding? The area is, like others described it, very filthy. Drug dealers, prostitutes, homeless and smelly drunk people or all this combined in one or the other person are right in front of your doorstep. We didnt have any problems with them.... More 

4 Thank Sophie_Samba
Buenos Aires, Argentina
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 April 2014

I arrived with my friend last week about 11pm and from the taxi we realized it was the worst decision we made. There where homeless everywhere, 2 guys smoking crack in the front door, we waited 5 minutes for them to leave to go into the hotel. There are stairs to go up to the front desk, that smell REALLY... More 

4 Thank Trinidad E
Akron, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014

TERRIBLE PLACE with mean homeless people doing drugs on doorstep that screamed at us to get lost.... Had to literally push door open past them to get in. Staff speak poor English and they would not refund money so we could stay somewhere safer where we could actually get into a hotel without confrontation. WORST PLACE I HAVE EVER BEEN.... More 

4 Thank Candy L
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 October 2013

The room was VERY small, but we had a private bathroom. The neighborhood is not for delicate people - too many junkies and lunatics on the street, but they do not disturb you very much. The hotel is very close to everything you need - public transportation, supermarkets, shops, etc.

5 Thank malyinna
Liverpool, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 18 September 2013

The area in which this 'hotel' is situated is horrendous. So many homeless people wandering the streets outside. You cannot merely access the hotel either and need to wait in the street until you are buzzed in. Paid for three nights and only stayed one, the day we checked out two men checked out of the hotel also as they... More 

3 Thank Natilly_9

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Laundry Service

Additional Information about Best Hotel

Address: 162 Taylor St, San Francisco, CA 94102-2885
Region: United States > California > San Francisco > Union Square
Price Range: £72 - £110 (Based on Average Rates for a Standard Room)
Number of rooms: 28
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Questions & Answers

Questions? Get answers from Best Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the street.”
 of 5 bubbles Wiggyhub, 3 Oct 2015 | Read review
“Book a different hotel.”
 of 5 bubbles 949trinia, 3 Apr 2014 | Read review
“Went to a hostel down the street. Really anywhere is better!”
 of 5 bubbles 930candyl, 26 Mar 2014 | Read review
“try to find another hotel!”
 of 5 bubbles marcfeulner, 9 Sep 2013 | Read review
“Don't stay here”
 of 5 bubbles ashleighn2013, 28 Aug 2013 | Read review
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