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Orchard Garden Hotel

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Orchard Garden Hotel
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1,389 Reviews from our TripAdvisor Community

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Showing 1,268: English reviews
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Greensburg, PA
Reviewed 2 days ago NEW

We stayed here because the sister hotel, the Orchard Hotel, was booked. This was a nice alternative, but the room was smaller. There is a restaurant and room service for breakfast only. There is no lounge or lobby. Staff was very helpful and friendly. Good location near Union Square.

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Helpful?
Thank PandAGreensburgPA
Reviewed 4 days ago NEW

Located just outside of Chinatown, the Orchard Garden is a LEEDS-certified boutique hotel. Service was excellent and their commitment to the environment is obvious throughout - farm fresh breakfast restaurant, conservation of electricity (European-style room, where you insert your door keycard into a receptacle to activate power for the room), and more. The only issue preventing a rating of Excellent...

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Helpful?
1Thank George R
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for taking the time to let us know about your experience, George! It means a lot that you really appreciated our amenities as well as our Eco-friendly goals. As for your one recommendation, thank you for that feedback, I'll be sure to let our team here know. I hope we'll have the pleasure of welcoming you back on...

New York City, New York
Reviewed 5 days ago NEWvia mobile

Hotels in San Francisco don't come cheap but this one delivers. Our room was quiet, spacious and comfortable, a trio rarely found downtown for less than $500 per night. We paid $380 with all taxes and valet parking included. For that we got a nice king bedded room with a huge bathroom containing two sinks, a tub and a shower....

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Helpful?
1Thank Corn1789
Collins C, Owner at Orchard Garden Hotel, responded to this review

It's fantastic to hear that everything about your stay was just what you were hoping for, from the price down to the amenities! I'm sorry to hear that the temperature was a little difficult to control, though -- never hesitate to let us know when something like that is happening so that we can make it right or move you...

Paris, France
Reviewed 6 days ago NEWvia mobile

I stayed five nights here. It was during the RSA security conference and most of San Francisco was sold out. I ended up at the Orchard Garden and I am glad I did. Wonderful service from the staff. They were pleasant and very helpful. Next to the Chinatown gate and easy access to transportation. Reasonably priced for San Francisco too....

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Helpful?
1Thank jw s
Collins C, Owner at Orchard Garden Hotel, responded to this review

We're so glad that you ended up with us as well! I'll be sure to pass along your compliments to our staff. That being said, I'm sorry that your room wasn't quite what you were hoping for. If you need anything, please let us know so that we can help you have a fantastic time. Hope we'll have the pleasure...

Amsterdam, The Netherlands
Reviewed 1 week ago

Good sized room; also quiet rooms at the back. Great central location, walking to meetings on Market and in SoMa; or to many of the great SF restaurants. Friendly and knowledgeable staff. A few small things would make it a real 5-star (like housekeeping a bit sharper and a taxi organized for my benefit). As the hotel radiates that it...

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Helpful?
1Thank ArnoldVDV
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for your honest feedback! I'm so pleased that your stay was enjoyable and everything from our location to our amenities was to your liking. I'll be sure to speak with our team about continuing to improve our housekeeping services. That being said, never hesitate to let us know if you're looking for something in particular or to give...

Reviewed 2 weeks ago

Orchard Garden Hotel is right next door to China Town Gate. Great hotel, staff courteous and very friendly. Nothing is too much trouble. Stayed here for a special birthday and they were excellent at the service they provided

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Helpful?
Thank Heather W
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay, Heather! It's a joy to welcome guests celebrating a special occasion. I hope that you enjoyed exploring the surrounding neighborhoods, and we look forward to welcoming you back again soon! Safe travels home, Collins C., Front Office Manager

Oslo, Norway
Reviewed 2 weeks ago via mobile

Hotel itself is ok. Nothing fancy, but comfortable beds, relatively clean, large, friendly front office people... and the location is pretty good. Also, compared to what you pay, it's quite ok. I probably won't return unless I cannot find something in this price range. It just is a little too bland for me.

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Helpful?
1Thank thorhansen
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm glad that you found all of our amenities to be enjoyable and your room to be cozy, Thor! We created this hotel from the ground up with green initiatives in mind, so the hotel is as efficient as possible, making the hotel seem a little more plain. That being said, I hope that you'll give us another chance to...

Jackson, Michigan
Reviewed 3 weeks ago

The Orchard Garden Hotel was a lovely place to stay for my first time in San Francisco. The staff was very friendly and helpful. I love that they are eco friendly. The location is great and there is so much around you.

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1Thank 43slb
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that you enjoyed your stay so much! We're here to make sure that everything is to your liking, so it's great to hear that you felt supported and warmly welcomed by our staff. Thank you for your support of our green initiatives, and we look forward to welcoming you back on your next trip to San Francisco! Safe...

Chicago, Illinois
Reviewed 4 weeks ago

I loved every.single.thing about this property. The service, the ease of the valet parking (our car was out in five minutes every time), the housekeeping (they always did such a wonderful job!), the views, the rooftop space, the bed/bedding -- and the most important detail of them all was that it was quiet. I couldn't believe how lucky I felt...

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Helpful?
1Thank CB102878
Collins C, Owner at Orchard Garden Hotel, responded to this review

It means the world that you were delighted by our hotel! From the attentive service of our housekeeping and valet to our bedding, it's wonderful to hear how much you appreciated every single detail of the experience. It would be an honor to see you on your next visit to San Francisco! Safe travels, Collins C., Front Office Manager

Mount Vernon, Washington
Reviewed 9 January 2017

Perfect location. Right next to entrance of Chinatown. Good restaurants within four blocks - R&G Restaurant and Lounge; Irish Bank pub; Lois' 24 hour diner. The staff was extremely helpful. Compared to other downtown SF hotels; it's reasonably priced. The roof top patio was a nice touch. Other tips. No need to rent a car at the airport. BART serves...

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Helpful?
1Thank michelle l
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for passing along those tips, Michelle -- I'm sure future guests of ours will appreciate them! As for your stay, I'm delighted that our location as well as our amenities were just what you were looking for. I hope that we'll see you again on your next trip to San Francisco! Be well, Collins C., Front Office Manager

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Staying in Chinatown

Neighbourhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighbourhood decorated with colourful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighbourhood.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Region: United States > California > San Francisco > Chinatown
Price Range: £164 - £364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#9 Green Hotel in San Francisco
#12 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Garden Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a "city view room", which was really only a street view. We were on the 6th floor and it was very quiet.”
 of 5 bubbles PandAGreensburgPA, 22 Feb 2017 | Read review
“We didn't worry about having a great view from our room because we enjoyed going up to the rooftop deck.”
 of 5 bubbles 43slb, 31 Jan 2017 | Read review
“Rooms viewing the main street have the only "views".”
 of 5 bubbles 67michellel, 9 Jan 2017 | Read review
“Back side of hotel is very quiet.”
 of 5 bubbles ucsb86, 21 Dec 2016 | Read review
“We were facing the street, no noise issues...”
 of 5 bubbles scubatimm, 17 Nov 2016 | Read review
5 of 5