Axiom Hotel
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Axiom Hotel

Traveller (340)
Bathroom
Room & Suite (79)
Axiom Hotel
Videos (1)
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£119
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£105
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About

4.5
#39 of 234 hotels in San Francisco
4.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.3 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Whatever your reason for travel, you’ll find Axiom Hotel helps you achieve the perfect balance of work and play. Our downtown San Francisco hotel, is the perfect hub for business and leisure travelers alike. Located at the Powell Street Cable Car turnaround, walking distance to Union Square shopping and dining and steps from the Powell Street BART station and Market Street trolley. Axiom Hotel offers a seamless guest experience from beginning to end, through the use of technology, amenities that align with your lifestyle, and thoughtful, personal service. From fast and efficient online check-in, maid services, and concierge services, all the way through checkout, you’ll be able to communicate at your pace and comfort level. Additionally, our commitment to providing creative surprises keeps us on point and on pace with guests who are always engaged and always moving forward.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Game room
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Paid public parking nearby
Wifi
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Modern
Languages Spoken
English

Location

28 Cyril Magnin St, San Francisco, CA 94102-2895
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
San Francisco Intl Airport
11.4 mi
See all flights
Metropolitan Oakland Intl Airport
11.2 mi
See all flights
Powell St
1 minBART
923Reviews26Q+A100Room tips

Reviews
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Traveller rating
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Detailed Reviews
wernerpetermann wrote a review Feb 2024
Dettenheim3 contributions
Hotel's Favourite
5.0 of 5 bubbles
wonderful small hotel near Bart and Cable Car station. In walking distance for the most shops. The small cafe at the entrance deliver fresh food and the service is outstanding. Will use the totel again for sure.
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Review collected in partnership with this hotel
Date of stay: January 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bryan Pourtabib, Guest Services / Front Office at Axiom Hotel
Responded 13 Feb 2024
Dear wernerpetermann, Thank you for taking the time in providing your honest feedback about your stay! I'm so happy to see that you found your visit to be an enjoyable one, and I'm glad to hear your positive comments about Turn Cafe! We very much appreciated having the opportunity to host you, and we look forward to welcoming you back to the property sometime soon! Take care, Bryan Pourtabib Director of Front Office, Axiom Hotel
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babyleilichka wrote a review Dec 2020
Sacramento, California1 contribution3 helpful votes
5.0 of 5 bubbles
I wanted to get out of Sacramento and visit SF and stay the night so I looked around on Google and came across the Axiom Hotel a place Ive never heard of and believe it or not they had the best value for a 4 star hotel, there was actually some 3 star hotels that were much more expensive and not as nice as the Axiom and so I decided to book a room there for a night which turned into two nights lol the front desk staff were phenomenal at providing me with any assistance I needed as well as giving me a complimentary grace period for me to go put money on my bank card so I could be charged for the second night. The hotel is beautifully decorated and exceptionally clean and also high tech as well. Even though there is no room service nor is the downstairs cafe or bar open but at least they were able to provide me with information on nearby takeout and delivery options. They even had a convenient purified water hydration station on every floor where purified water and ice are available for guests, just loved the idea because I love drinking water and I think it should be more simpler than having to purchase an overpriced bottled water from the drugstore or drink straight from the tap lol Overall I’d say I had a remarkable stay and will most likely be back!
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Review collected in partnership with this hotel
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 3 Dec 2020
Greetings babyleilichka: What a spectacular way to start our team's day by reading your review - thank you very much for the descriptive review of your recent stay. We're happy you enjoyed a number of awesome aspects at Axiom Hotel that highlight our technology-forward and ecologically-sensitive approach to hospitality. For your next getaway to San Francisco, please get in touch directly for your next booking - we're here to help. Take care and we'll see you soon at the Center of Next.
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AussieAU wrote a review Jan 2020
2 contributions4 helpful votes
5.0 of 5 bubbles
Our experience was remarkable and one to be bragged about on all social media outlets.
We contacted the hotel and spoke with the Manager Helen our flight was delayed by a day and we would not arrive on time. She assures us that our reservation was secure and there would be someone waiting at the desk when we arrived. I sincerely appreciate her honesty. We arrived a little after 1:30 am exhausted from travel and to our delight Ta'Shonnie was there waiting for us to arrive she knew of our delayed travel and had our room ready.
Such a pleasant surprise for us. She was polite and patient while checking us in, we were a bit jet lagged after 22 hours of travel.
The room was clean and spacious.
The bathroom was large equipped with hair dryer shampoo body wash and conditioner. We settled in perfect we stayed 3 days and two nights. Perfect stay
Rance helped us the day we left with a cab and our luggage.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Ask for a room along the interior hall no noise at all
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy-Hotel_Manager, Manager at Axiom Hotel
Responded 5 Feb 2020
Greetings Ausy2020, I'm ecstatic that you has such a functionally positive interaction with Helena, this is great to hear. Plus, being welcomed by Ta'Shonnie after a long and delayed travel day would certainly be a delight, in addition to your successful departure interactions with Rance. Once the jet lag wore off, hopefully you got to explore the ins and ours of our downtown boutique property, our Union Square neighborhood and the larger, lovely city of San Francisco. I'll be sure to pass along your feedback to our Housekeeping department who goes above and beyond every single day to welcome our guests as family and friends to our property. Fun fact, did you know the Axiom Hotel won the Hotel Council of San Francisco's Sustainability Award (among the 100s of SF properties) in 2019? This is a significant focus of our day-to-day operations and we're always taking additional steps to strengthen our sustainability initiatives. Safe travels until we connect again.
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2sppwaa6gl wrote a review Nov 2021
Pasadena, California1 contribution
5.0 of 5 bubbles
I loved my stay at the Axiom. It is literally outside the BART exit from the airport, the trolley down into Chinatown / Little Italy is also right out the front door, and in the middle of some great areas to eat and drink. The rooms themselves are spacious and, if you are in town for work, the hotel has a spacious work area. Unfortunately, at the time we were there, the cafe/bar was not open. Hopefully someone moves into that space soon. There is no outside noise penetrating into the rooms, and the staff was friendly and extremely helpful
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Review collected in partnership with this hotel
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 12 Nov 2021
Greetings 2sppwaa6gl: Thank you kindly for your business and the glowing feedback about Axiom Hotel. We fully agree that our location is hard to beat and extremely central for exploring San Francisco. We're aggressively working towards reopening our cafe/bar, though the details are still in the works - please stay tuned. See you next time, hopefully sooner rather than later, for another awesome hospitality experience.
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raqueldtoro wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
I LOVE the Axiom. What a great location, easy to walk or cable car or train to many neighborhoods and attractions. Especially felt safe & secure with the key entry and key elevator security measures you have in place. My daughter is a nervous travel buddy when it comes to Covid restrictions. Loved that the room was sealed for cleanliness and that we could ask for service when needed - which we didn't need as we barely were in our rooms except to sleep and that is a good thing. I love your body wash, smells lovely. But my favorite amenities in the room were the personalized note & treats, the fluffy HUGE bathroom towels & full length mirror on the barn door & armoire. Everyone we interacted with from front desk to housekeeping staff were all friendly and attentive. I've travelled all over the world and your hotel is easily in my top 3. Thank you for making our mother / daughter trip to San Francisco as magical as I thought it would be in my head.
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Review collected in partnership with this hotel
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 9 Jun 2021
Greetings raqueldtoro: Thanks a million for your positive feedback, wow - our team is thrilled to hear all this. While we always capitalize on making <Safety First> a reality, we appreciate that you noticed our dedicated cleaning and COVID-19 efforts. Your business comes at a critical time as San Francisco fully reopens, which we sincerely appreciate. Axiom Hotel is honored to make it to your top 3 properties worldwide and we are already eager for your next visit. If you didn't get a chance to enjoy Astro, our contactless delivery robot, you'll have yet one more thing to look forward to on your next stay.
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Tracy L wrote a review Mar 2021
Carmichael, California28 contributions1 helpful vote
5.0 of 5 bubbles
Super clean and compliant with COVID protocols. I was so happy with my first night’s stay that I extended my stay an extra night. The room was very comfortable. I appreciated the nice touches such as an Illy espresso machine (K cup style), large bath towels, as well as filtered water and crushed ice available in the hall. The location is perfect for public transport and easy for Uber/Lyft pick up and drop off.
It’s on edge of the tenderloin, but I felt safe at night walking around the corner to get takeout.
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 30 Mar 2021
Greetings 937tracyl: We're delighted to review all of your commentary. As you noted, we've taken enhanced COVID-19 cleaning protocols very seriously for over a year at this point to ensure a safe and pleasant environment for our guests and team members. Aside from our central location, on your next visit hopefully you'll also have the opportunity to explore recently opened San Francisco destinations, such as SFMOMA and the Asian Art Museum. Plus, our state-of-the-art Core Fitness Center has just reopened for your enjoyment while staying at Axiom Hotel. Thank you again for your review, we look forward to seeing you very soon.
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Kelsey wrote a review Jan 2020
4 contributions2 helpful votes
4.0 of 5 bubbles
I've stayed at the Axiom a few times during the JP Morgan Healthcare Conference and, despite every place in the city being a zoo around that time, the Axiom does a great job. This most recent time, I had business cards sent to the hotel before I arrived. When I arrived, they not only had my cards, but they also informed me that I was the "guest of the day" and I would either be able to waive the Urban Fee, or would instead receive $25 of credit for the cafe.

Room was small, but nice, the hotel was modern and inviting, and the customer service was great. No complaints! Thanks to the team at the front desk for going over and beyond.
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Date of stay: January 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy-Hotel_Manager, Manager at Axiom Hotel
Responded 5 Feb 2020
Greetings Kelseymouse18, How awesome that you've found your home base at the Axiom Hotel for the annual JPMorgan conference. Aside from being centrally located at Market and Powell streets, we're also directly in the Union Square neighborhood. Plus, we love that you loved our pilot Guest of the Day program - what fun! Please keep us in mind for future business and leisure travel to the City by the Bay. Thank you and we hope to see you soon.
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Dadecountygal33 wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
This was our first stay ever and we will return.

Pros- Prime location in Union square you can walk to almost anything or Lyft.
The property is updated
They have a cafe
The delivery Robot Astro is something from the future you have to see it. You'd think it was from the Jetsons
The doors lock in the evening
There is valet parking that has ins and outs

Cons- anyone can walk in with you when you enter at night
They have no security at all and just ladies working by themselves that's not safe
The neighborhood is horrible 😭😭😭 not because of the people but the filth that the city needs to clean up

All in all we had a nice time. Rance in reception was very knowledgeable of the bars in the area and local dinning
Jesus and Eddy were always promt in getting our car.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy-Hotel_Manager, Manager at Axiom Hotel
Responded 5 Feb 2020
Greetings DadeFl33, Thank you very much for your detailed review. We're also very proud of the accolades you mentioned, especially our fun robot Astro and our stylish recent renovation, with our front doors opening directly to the world famous Cable Car Turnaround on Powell street. Whether you're more interested in BART/MUNI (public transit) or Lyft/Uber/Taxi we are quite literally located in the middle of the Union Square neighborhood - talk about being central for strolling, shopping, dining or sightseeing. Our automatically locking exterior doors require a key card for access (as do our elevators) to ensure employee and guest safety. We further partner with the Union Square Business Improvement District to stay ahead of this curve. We also work with the city and county of San Francisco's various departments and initiatives to better our surrounds. This is done in many ways, sometimes through volunteering management's time in the neighborhood and other times by donating a variety of items to charitable organizations. How awesome that you had memorable and personable experiences with Rance, Jesus and Eddy - right on! Thank you again for your visit and we look forward to your return.
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kpederson2020 wrote a review Nov 2020
Bend, Oregon1 contribution2 helpful votes
5.0 of 5 bubbles
Stayed during COVID for an essential business trip. The property was spotless and the staff went above and beyond to make me feel safe and secure. Loved the antibacterial elevator buttons, hand sanitizer stations throughout and contactless robot deliveries. Looking forward to my next visit.
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Review collected in partnership with this hotel
Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 23 Nov 2020
Greetings kpederson2020: Thank you so much for all of your kind words and glowing review of Axiom Hotel in downtown San Francisco. Were you properly introduced to Astro, our crowd-favorite robot for contactless deliveries? If not, we're happy to offer a personal introduction on your next visit. Our CDC and SF department of public health guided cleaning methods have been a critical enhancement to our operation since COVID-19 and we're thrilled you noticed our hard work in this regard. Please have a safe and festive Thanksgiving. See you back at the Center of Next hopefully sooner rather than later!
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Alexandre R wrote a review Feb 2020
Porto Alegre, RS24 contributions38 helpful votes
5.0 of 5 bubbles
The description of this room mention its size from 207 to 342 ft² (19 to 31m²). So, when we booked, we asked for the largest and quietest room availeble. Room 527 is very spacious and very quiete (its window faces to a internal garden). It's as quiete as possible but its quite dark becouse there is no direct sun light coming form outside. This lack of natural light would be diminished if there were more light in the room. This is our only suggestion for de the hotel administration: put some light in the ceiling close to the door and in front of the bed. Amazing and acessible location. We would certanly return.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jeremy Kueffner, General Manager at Axiom Hotel
Responded 26 Feb 2020
Greetings 462alexandrer, What a delight that your recent stay was just awesome at our Union Square property. The Front Desk is very often able to accommodate special requests, such as a quieter interior room, a city view or otherwise as desired based on availability. Great suggestion on the additional lighting! We're in the process of adding reading lights to guestrooms in the coming months to help with this as matter of fact. Thank you for your kind and insightful words, please feel free to reach out with any requests prior to your next San Francisco trip. We look forward to your next visit!
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Meredith B asked a question Dec 2023
Waco, Texas5 contributions1 helpful vote
Where is parking?
Answer from davidjrm2016
Chicago, Illinois10 contributions1 helpful vote
The hotel has valet parking and there are indoor parking lots nearby, including across the street and up the block, if I recall correctly. You can call the hotel and inquire, of course.
San Francisco, California
Greetings: There is no minimum check-in age at Axiom Hotel. Please reach out with any other questions.
Answer from Bryan P
San Francisco, California
Hi Ana, Thank you for your question! At check-in, we authorize an amount for incidentals. Depending on your booking method, we may also authorize for room and tax, as well. Let us know if you have any other questions. Thanks! Bryan Front Office Manager, Axiom Hotel
heather asked a question Sept 2022
Nevada City, California
Is it safe to walk from the Warfield theater to the Axiom at night?
Answer from Susan J
Bakersfield, California156 contributions85 helpful votes
I would Uber at night time
Answer from Sheldon C
Los Angeles, California1 contribution
There’s valet parking on site, but they stop service at 10 or 11pm. I forget which. I don’t remember how much but it’s expensive, probably around $50. Otherwise, we parked about 4 short blocks away at a parking garage (Mason O’Farrell Garage) and paid $35 for the day/night (still not cheap but best option we could find). This garage is also the one the staff will point you towards if you arrive during the late hours and need to find parking.
Tyrant37 wrote a tip Apr 2024
San Francisco, California113 contributions25 helpful votes
5.0 of 5 bubbles
"The union square area can get a little seedy at night so use some general common sense"
Read full review
TheissenMN wrote a tip Apr 2024
White Bear Lake, Minnesota31 contributions29 helpful votes
5.0 of 5 bubbles
"Don’t rent a car. Use public transportation. They make it really easy!"
Read full review
Lawrie2 wrote a tip Feb 2024
Victoria, Canada32 contributions19 helpful votes
5.0 of 5 bubbles
"Rooms overlooking the Cable cars will be noisy. After dark you will want to avoid certain streets nearby."
Read full review
Joshua N wrote a tip Jan 2024
3 contributions3 helpful votes
5.0 of 5 bubbles
"Try the robot room service!! "
Read full review
davidjrm2016 wrote a tip Dec 2023
Chicago, Illinois10 contributions1 helpful vote
5.0 of 5 bubbles
"The room did not have a dresser, but there were plenty of hangers available in the closet storage area."
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Not the right property for you?
There are more places to choose from in the San Francisco area.
PRICE RANGE
£112 - £172 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Tenderloin / Downtown / Theater District / Union Square
NUMBER OF ROOMS
155
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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AXIOM HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Axiom Hotel
Which popular attractions are close to Axiom Hotel?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.2 miles), San Francisco Urban Adventures (0.05 miles), and San Francisco Playhouse (0.3 miles).
What are some of the property amenities at Axiom Hotel?
Some of the more popular amenities offered include a fitness centre, room service, and a business centre.
Which room amenities are available at Axiom Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Axiom Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Axiom Hotel?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Axiom Hotel?
Conveniently located restaurants include Taylor Street Coffee Shop, Bourbon and Branch, and Akiko's Sushi Bar and Restaurant.
Are there opportunities to exercise at Axiom Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Axiom Hotel located near the city centre?
Yes, it is 0.6 miles away from the centre of San Francisco.
Are any cleaning services offered at Axiom Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Axiom Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Axiom Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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