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Monarch Hotel

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Monarch Hotel
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377 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I rarely write reviews but after reading some of the scathing reviews, and wanting to cancel my own reservation after reading them (but had booked a nonrefundable reservation), I wanted to make sure this sweet little hotel receives the credit it deserves. I just stayed one night, prior to a residency interview in SF, so to be fair, was only... More 

Helpful?
Thank Lauren S
las vagas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 October 2016

It was a Saturday and the eve before a Giants game SF was busy and I finished work at 7:30 pm having completed a 12 hr shift at UCSF Parnassus. I was not looking forward to the 70 mile drive home, when horror of horrors my car notified me that my rear tyre pressure was very low. Tired, in need... More 

Helpful?
Thank hyawatha
GuestXperienceTeam, Guest Relations Manager at Monarch Hotel, responded to this review

Hi there, so sorry to hear about your car, but we are delighted to hear that we provided a comfortable stay during this unfortunate moment. We always aim to provide a relaxing and comfortable environment and so we are thrilled to see that we achieved that. I hope this means you'll be back again someday on your next visit. Thank... More 

Shanghai, China
Level Contributor
162 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 21 October 2016 via mobile

This is a reasonable pick for a quick overnight stay. Old and in need of a facelift, rooms are nonetheless clean. There's no breakfast in the price and the complimentary coffee in the lobby is not great. The immediate neighbourhood is inhabited by a number of homeless and drunk people - plenty of nighttime shouting and scuffles to be heard.... More 

Helpful?
Thank Scott L
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Hi Scott, we pride ourselves on our service with clean and comfortable rooms, so we are delighted that you had such a positive experience with them. Just like many cities, our city also suffers from homelessness. But, we assure you that our hotel is safe, and we hope that you will stay with us again in the future. Thank you... More 

2 reviews
Reviewed 21 October 2016 via mobile

We arrived to find the weirdest smell in our room as promised we did get a new room within minutes only to find yet another fault bar the noise outside which could not be controlled the electric would flicker every so often... The smell always lingered but nothing like the first room we were in. I didn't experience the great... More 

Helpful?
Thank Mary D
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Hi Mary, we are disappointed to see that you did not have a great stay with us. We obviously did not check or air your room adequately. Your room should always feel and smell fresh. This is not the usual comment we receive from guests. Our goal is for you to have a pleasant stay and we sincerely hope you... More 

Travellers are raving about these San Francisco hotels

Singapore
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2016

We had a really amazing stay here. Dhon is one of the best staff. Very helpful in giving us information about the city. We love our stay here. Great service. The location is very accessible in the most tourist attractions.

Helpful?
Thank GeneY111
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

We're so happy that our staff, specifically, Dhon, made your experience extraordinary and that you found location to be convenient and perfect to visit local attractions. We love to hear comments like yours - many people have this experience when they stay with us but don't take the time to leave a review, so thank you! We hope you enjoyed... More 

1 review
Reviewed 1 October 2016

I have to either find an overnight parking spot myself or go valet parking with the hotel. It took me half an hour to wait for the valet parking. More temporary parking spots should be provided at least for customers' sake to wait till the valet comes. Anyway, it all sucked. In addition to the parking, the chair in the... More 

Helpful?
Thank Henry X
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Dear Henry, thank your for sharing your concerns with us. We do provide valet parking, but unfortunately, due to high rush we could not facilitate the request right away. I complimentary understand that it much have been a frustrating experience waiting for car to be parked. Please know that we are looking into it and will fix the process to... More 

Fair Oaks, California
Level Contributor
186 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 19 September 2016

Positive Points: Clean, very,very basic room with very helpful staff and easy, early check in. We stayed in room 108 that was an upgrade to a king size bed. Hilarious, around 2:00 pm, a man in the the adjoining building was completing throat exercises and proceeded to sing the loveliest songs including American the Beautiful. He had a great voice,... More 

Helpful?
Thank Alen R
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Dear Alen, thanks for your feedback -- we'll definitely follow up to see what changes we can make to improve. Still, we're glad you enjoyed your stay, found our hotel to be clean and our staff to be friendly. Thank you for your review. We hope you will give us another try. More 

Portland, Oregon
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2016

My stay at this hotel consisted of waiting exactly three and a half hours in the lobby trying to check in, The staff at the desk consisted of two young men. One of them was "in training" and appeared to be doing his best. The other was inflexible and unhelpful in the extreme. The room was to be used as... More 

Helpful?
1 Thank regiftedlight
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Dear guest, we are disappointed to hear about your experience with us. We understand that our staff could have been more accommodating. Most hotels have this policy to ensure that the person who has made the reservation easily gets the room and there is no confusion around this when they are checking in. Another reason is that the person who... More 

Auckland, New Zealand
Level Contributor
3 reviews
Reviewed 3 September 2016

Quality of rooms and hotel definitely less than expected from photos. Rooms small and old. One old tiny slow elevator. Given last room right next to elevator - very noisey all night. Little sleep. No fridge. room was clean. Not a great part of town. Would not go back

Helpful?
Thank paulschnell1
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Dear guest, sorry your visit left so much to be desired this time. We wish you had let us know about your room, we would have gladly switched your room to ensure you had a quality stay with us. We appreciate your feedback, and we hope you'll give us another chance to prove how pleasant a stay at the Monarch... More 

2 reviews
Reviewed 26 August 2016

we stayed here for 6 nights and really loved the place, yes the rooms are a bit small but the hotel in general make up for that, the staff are truely lovely , so helpful & friendly the room was spotless , huge closet which was great, nicely decorated, only downside was there was nor fridge or coffee machine in... More 

Helpful?
Thank Deborah R
MonarchHotelSF, Guest Relations Manager at Monarch Hotel, responded to this review

Dear Deborah, it's really great to get such positive feedback from guests who have stayed us for a relatively long visit. We're really happy that we were able to be a comfortable and convenient base for you while you were visiting San Francisco, and that you found our staff so helpful and friendly. Thank you so much for your review... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi

Additional Information about Monarch Hotel

Address: 1015 Geary Street, San Francisco, CA 94109
Region: United States > California > San Francisco
Price Range: £79 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Monarch Hotel 2*
Number of rooms: 101
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Also Known As:
Monarch Hotel San Francisco
Monarch San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Monarch Hotel staff and other travellers.
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Questions? Get answers from Monarch Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the elevators (I was given one, for quiteness”
 of 5 bubbles hyawatha, 25 Oct 2016 | Read review
“choose rooms with windows away from the street”
 of 5 bubbles 933alenr, 18 Sep 2016 | Read review
“If you don't like elevators, get a room on a lower floor. It's a tiny & old elevator!”
 of 5 bubbles 692sandig, 17 Aug 2016 | Read review
“Corner rooms with better view and more sunlight”
 of 5 bubbles anthonycK4482ID, 8 Aug 2016 | Read review
“don't book”
 of 5 bubbles B1936ETsaram, 15 Jul 2016 | Read review
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