We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Zelos

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Zelos
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

592 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 506: English reviews
Start your review of Hotel Zelos
 Click to rate
New York City, New York
Reviewed yesterday NEW

pros: -the restaurant is cute and our breakfast was tasty cons: -Customer service like a 1 star property: we left items in room and NO ONE returns phone calls or does what they promise. Overall very poor customer service. Staff has attitudes, hardly answers the phone, doesn't try to help you. -No amenities - no room service except breakfast -bad...

 Report
Helpful?
Thank Alisa724
London, United Kingdom
Reviewed 5 days ago NEW

A very pleasant ambience to our short stay in San Francisco. Very clean spacious room and up to the minute bathroom. Ideal location, close to everything as well as the BART for quick access to the airport. Very efficient staff and helpful doorman. Good vbalue. I would stay there again.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Sue G
Napa, California
Reviewed 1 week ago

We are return customers to Hotel Zelos. The hotel is just a block or so from the Powell Street BART station, which is very convenient as we could leave our car at home. The check in staff were prompt and courteous, and even upgraded our room. The rooms are very clean and stocked with plush robes and lovely toiletries. The...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Pam C
Las Vegas, Nevada
Reviewed 1 week ago

My wife and I spent a long weekend in San Francisco over the recent Martin Luther King Jr. Holiday. We booked a four-star hotel on Hotwire and received the Hotel Zelos. It was a good deal but not a great one, as rooms are generally less expensive in the bay area during the month of January. As others, have already...

 Report
Helpful?
Thank David C
tulsa,ok
Reviewed 1 week ago via mobile

Stayed for a long weekend. Location is fabulous. Waking distance to shopping, eating, and public transportation. Room was very clean and well stocked. Faced 4th rather than Market and it was quiet. Staff could not have been friendlier. Ate late night at Dirty Habit (5th floor restaurant) and it was good. Prices better than the other hotels nearby. Will return

 Report
Helpful?
Thank Mage00hound
Reviewed 1 week ago

Fist time I stood at the hotel when it used to be Kimpton Palomar in 2010. I am coming with my employees every your for a convention at Moscone center. I tried other hotels over the time - Mariott Marquie and Hilton Parc 55 and now realize Zelos is the best for me. I like spatious and always clean rooms...

 Report
Helpful?
Thank Mazo V
Minneapolis, Minnesota
Reviewed 2 weeks ago

This hotel is a hidden jewel of San Francisco. The location is at the center of downtown San Francisco with many shopping area and attractions. It happens to be a Lunar New Year Parade and the parade was just next to the hotel. Room is clean and all the amenities are well prepared. Personally, I prefer soap bar but they...

 Report
Helpful?
Thank JaesooKim
Reviewed 2 weeks ago

Best central location for shopping, going out and sight seeing. On Market street with Westfield Mall around the corner, and all big brand retaill at arms length. Boutique design hotel with personal service. I was delighted to be in a spacious room with a very comfortable bed. Room was on the 5th floor with DirtyHabbit bar and restaurant. They serve...

 Report
Helpful?
Thank Oscar O
Zephyr Cove, Nevada
Reviewed 2 weeks ago

First the good. The parking was fantastic! We dropped off our car at the front entrance, and they took it to an immaculately clean garage under the hotel. When it's time to get our car, we just went to the basement level on the elevator, and there it was! So easy! The staff were helpful. They took care of us...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Paul M
Minneapolis, Minnesota
Reviewed 2 weeks ago

The room was a bit small but clean and good location. The hotel staff was friendly and helpful, Ask for a market or street view room if possible otherwise the interior rooms look into rooms across the way.

 Report
Helpful?
Thank Sdorholt

230 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (67)
Viewed
Hotel & Grounds (13)
Viewed
View from Room (3)
Viewed
Room/Suite (17)
Viewed
Bathroom (9)
Viewed
Dining (1)
Viewed
Other (24)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (147)
Viewed
Amenities (19)
Viewed
Corner King Room (20)
Viewed
Deluxe Double Room (21)
Viewed
Executive King Room (21)
Viewed
Luxury King Room (21)
Viewed
Dining (21)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Hotel & Grounds (10)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Francisco hotels
SoMa
Hotel Zetta San Francisco
Hotel Zetta San Francisco
#18 of 229 in San Francisco
772 reviews
SoMa
Park Central Hotel San Francisco
Park Central Hotel San Francisco
#58 of 229 in San Francisco
3,378 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#47 of 229 in San Francisco
4,222 reviews
Show Prices
Show Prices
Show Prices
SoMa
InterContinental San Francisco
InterContinental San Francisco
#27 of 229 in San Francisco
2,776 reviews
Union Square
Axiom Hotel San Francisco
Axiom Hotel San Francisco
#38 of 229 in San Francisco
204 reviews
SoMa
W San Francisco
W San Francisco
#71 of 229 in San Francisco
2,062 reviews
Show Prices
Show Prices
Show Prices

Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Named one of the world's top 500 hotels by Travel + Leisure, the centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This Personal Luxury Resorts and Hotels™ boutique hotel occupies a beautiful historic building five floors above the bustling city streets. The hotel is within easy walking distance of Union Square, Moscone Center, the Financial District, the thriving SOMA district and the best of San Francisco's theaters, shops and galleries. ... more   less 

Additional Information about Hotel Zelos

Address: 12 4th Street, San Francisco, CA 94103-3102 (Formerly Hotel Palomar San Francisco)
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: £162 - £369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zelos 4*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Travelocity and Jetsetter so you can book your Hotel Zelos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Palomar San Francisco
Kimpton San Francisco
Hotel Style:
#11 Spa Hotel in San Francisco
#18 Family Hotel in San Francisco
#32 Luxury Hotel in San Francisco
#36 Green Hotel in San Francisco
#48 Business Hotel in San Francisco
#49 Romantic Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Zelos staff and other travellers.
20 questions
Ask a question
Manteca, California
Los Angeles, California
6 months ago
San Antonio, Texas

See all questions (20)

Questions? Get answers from Hotel Zelos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Old Navy shop are quite”
 of 5 bubbles maz0v, 18 Feb 2017 | Read review
“Ask for room not facing on to street outside”
 of 5 bubbles 57raeh, 7 Feb 2017 | Read review
“If you're young and want to be close to the action request a room on the 5th floor by the Dirty Habit their rooftop lounge”
 of 5 bubbles OliviaE18, 22 Jan 2017 | Read review
“Go elsewhere.”
 of 5 bubbles YorkshireIsAlright, 6 Jan 2017 | Read review
“Ask for a room away from the Dirty Habit.”
 of 5 bubbles FCT3, 5 Jan 2017 | Read review
5 of 5