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Serrano Hotel

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Serrano Hotel
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2,125 Reviews from our TripAdvisor Community

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Showing 1,843: English reviews
Los Angeles, California
Reviewed yesterday NEW

This hotel is wonderful. We have stayed twice and will come back. It is clean, nice, comfortable and the staff is helpful. The lobby is very cool like old San Fran. The location is great and it feels like home.

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Thank schimmelgirl
San Jose, California
Reviewed 2 days ago NEW

I chose this hotel for the location and this was perfect , but more than location I can't recommend, the rooms are very small, have a nice decoration, and the restaurant is not a big deal, if you look for location this is a great place, very close to union square, is good for sleep and go.

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Thank Ysabel G
San Diego, California
Reviewed 3 days ago NEW

Fun hotel! Loved the view from our room (16th floor), but grabbed a ride anywhere we wanted to go. Ambiance of the hotel was a vibrant style. Bar had very friendly service, tastes good and good drinks.

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Thank 802lizab
Boise, Idaho
Reviewed 3 days ago NEW

The bed and blanket were extremely aged and flat, not warm at all. I was on a solo medical trip. I really needed a nice comfortable bed. The staff was nice. This was my second stay here. The room was a very nice corner room. But I will stay again if there is a next time.

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Thank 374melindaa
Los Angeles, California
Reviewed 3 days ago NEW

Overall this is lipstick on a pig. Quality of a Motel6 with old decor making the images look like it's nicer, when it's really uncomfortable. I would not stay again, unless I was in a total bind and . .

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Thank E5293THjohnw
Reviewed 3 days ago NEWvia mobile

Comfortable stay, decent view from our window. We chose this hotel because of its location. It was a good choice. Walking distance to many interesting things. The hotel is very close to Geary which has lots little art galleries of local artists. Overall we were happy, it was clean and sufficiently spacious.

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Thank Josie T
West Palm Beach, FL
Reviewed 4 days ago NEW

Ornate old lobby, suite was large and comfortable, restaurant good food, great price. This place has character -- escape the sterility of chain hotels. Reservation process was a bit arduous, but front desk very accommodating

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Thank WPB
San Diego, California
Reviewed 5 days ago NEW

Nicely renovated hotel, small rooms but nicely decorated, comfortable bed, quiet even though located in a busy area, central location, easy walk to shopping, cable cars, etc., staff professional and helpful. Would stay again.

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Thank RachelSS2015
San Jose, California
Reviewed 5 days ago NEW

The staff here is very nice, especially the valet at the front when you come in. Bell man was very nice as well. I was a bit disappointed in the room...it was very small (but it's San Francisco, so understandable I guess), nothing grand, but room was clean. I wouldn't stay here again, but I certainly would not tell people...

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Thank Daisy S
Reviewed 6 days ago NEWvia mobile

Great location. Just a 10 minute walk to all the Powell street shops, Union Square, and Embarcadero. We stayed for a girls weekend. Lots of shopping and eating. Pros: -Quick to get an Über -Complementary coffee and tea in the lobby every morning -lots of parking garages if you want to drive in from out of town and leave your...

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Thank Oriana B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more   less 

Additional Information about Serrano Hotel

Address: 405 Taylor Street, San Francisco, CA 94102
Region: United States > California > San Francisco
Price Range: £147 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serrano Hotel 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Kimpton San Francisco
Serrano Hotel San Francisco
Hotel Style:
#4 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Hotel staff and other travellers.
16 questions
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Questions? Get answers from Serrano Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors away from roads are quieter”
 of 5 bubbles CliveSabel, 12 Jan 2017 | Read review
“Compare prices of hotels and use the $22 "Urban Fee" in your comparison.”
 of 5 bubbles Pete_Coach, 12 Oct 2016 | Read review
“Avoid room 304”
 of 5 bubbles thomasbZ9348QH, 11 Oct 2016 | Read review
“Just ask for a good view. The higher the better.”
 of 5 bubbles H9954ZIandrea, 8 Oct 2016 | Read review
“The Hilton is across the road and cheaper”
 of 5 bubbles walshfamily2, 28 Sep 2016 | Read review
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