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All reviewscourtyard marriottunion squarefacing post streetfew blocksinconvenient locationvalet driversmarriott standardsusb chargingfront desk staff was helpfulmodern designtenderloin districtbart trainelectrical outletsbreakfast and dinnercity hotelsliding doorstayed for one night
This hotel is a boutique style property with cozy rooms. Very nicely and modernly decorated as well as walking distance to numerous places to eat and shop. Everything else seemed to be a short and cheap uber/lyft ride away. The only downside I noticed about...More
Am a big Marriott fan, Platinum. This place was $500 a night before the RSA conference. They told me no upgrades were available, yet a gentleman who came in two hours later asked for an upgrade and got a corner room because he was platinum....More
Response from Brett P, General Manager at Courtyard San Francisco Union SquareResponded 1 week ago
Thank you very much for your valuable feedback. Not only are you an experienced traveler but you are also a Platinum Rewards Member so we take your input very seriously so we can utilize to continuously improve.
We failed to deliver the service...More
From the outside this hotel looks kind of old.....because it is. However, it has been recently renovated and the rooms, although small, are fun and comfortable. We were on the 16th floor where it was very quiet and our room had an expansive view. Colorful...More
Thank Diane A
Response from Brett P, General Manager at Courtyard San Francisco Union SquareResponded 2 weeks ago
Hello Diane A!
Thank you so much for taking the time to share your experience with us. We are so happy you enjoyed your stay and appreciated our urban location, 1929 boutique atmosphere but with all the modern conveniences plus amenities of a Courtyard. We...More
My family of 4 just returned 2 days ago from San Francisco and it was the best vacation we ever experienced. A lot of that is due to the wonderful staff at this hotel. Special shout out to Janna and Alex at the front desk...More
Response from Vika K, Manager at Courtyard San Francisco Union SquareResponded 2 weeks ago
Wow!! What an exciting time!! I'm thrilled to hear that your experience was awesome and the whole family got to take in all the greatness San Francisco offers. I will make sure to especially give proper recognition to Janna, Alex and Kristi. They are true...More
This hotel is in a great location just a couple of blocks from Union Square. The staff were awesome and helpful. BUT, the walls must be paper thin as we could literally hear EVERYTHING in the rooms on both sides. We have two young kids...More
Response from Vika K, Manager at Courtyard San Francisco Union SquareResponded 3 weeks ago
Thank you for your patronage and loyalty. We greatly appreciate your feedback as this helps us to restructure the way we accommodate our guests. Being in a historic building some of the areas aren't as soundproof as others, but we are working together as a...More
Thank you for considering our hotel. The garbage is picked up on the front of the building on Post Street. No large steel dumpsters, just plastic residential ones so it is not as noisy as traditional commercial... More
Thank you for considering our hotel. The garbage is picked up on the front of the building on Post Street. No large steel dumpsters, just plastic residential ones so it is not as noisy as traditional commercial dumpsters. We do have rooms on the lower level, below street level. What they lack in a view, they make up for by being the quietest rooms in the hotel, and the largest. If a quiet environment is your primary consideration, I highly recommend a room on that level.