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Kimpton Buchanan

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Traveller (89)
Room & Suite (54)
Dining (1)
Overview
  • Excellent48%
  • Very good39%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“japan town”(64 reviews)
“fillmore street”(28 reviews)
“yoga mat”(16 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (659)
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Traveller rating
279
224
60
18
8
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279
224
60
18
8
Show reviews that mention
All reviewsjapan townfillmore streetyoga matquiet neighborhoodpacific heightsgreat shops and restaurantsgreat neighborhoodfree wine hourfire pitfront desk staffrooms are largeboutique hotelpleasant stayhome away from hometwo blocksgolden gate parkparking garage
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1 - 5 of 589 reviews
Reviewed 1 week ago

not one of my favorites - housekeeping INSISTED on cleaning my room when i stopped by at 2:30 - after being away all day. Also - if you have 'scheduled' fire alarms - please have the courtesy of letting guest know what is going onMore

Review collected in partnership with this hotel
1  Thank vcavanagh2018
Response from Emily G, General Manager at Kimpton BuchananResponded 1 week ago

Hi, vcavanagh2018, and thank you for staying with us. I'm sorry about that odd communication with our housekeeper; I wish that she had brought a supervisor or manager in to translate so you could better know your options (cleaning later in the day up till...More

Reviewed 1 week ago via mobile

I stayed with my two kids and first thing they said, where you have brought us, It feels like Japanese hunted house, lol Walls are dark and so the rest of decore. Room was okay but it was nice size. Every thing is bit off...More

Thank raheelam2014
Response from Emily G, General Manager at Kimpton BuchananResponded 1 week ago

Hello, Raheelam2014, and thank you for visiting us with your kids. It is kind of you to mention me personally, and I enjoyed our conversation as well. I will share the rest of your service praise with the hotel team and also with the restaurant...More

Reviewed 1 week ago

I really liked this location in Japantown. It's not as touristy as other places downtown, and there are dozens of really great restaurants nearby (and not just for Japanese food). The room had a handy coathook next the entrance, which was helpful for a very...More

Review collected in partnership with this hotel
Thank smercury
Response from Emily G, General Manager at Kimpton BuchananResponded 1 week ago

Well, hello and thank you, smercury! I was delighted to read how you captured our location, and so glad to know that you loved it as we do. Normally the shower pressure is strong in our rooms, so we'd love to have a look at...More

Reviewed 2 weeks ago

Thank you so much to everyone at the Buchanan. We spent 5 days with you and our trip was perfect. Akiko gave amazing suggestions around town and truly listened to what we were interested in and they were all fantastic. Daniel and Nike were the...More

Thank Connor G
Response from Emily G, General Manager at Kimpton BuchananResponded 2 weeks ago

Thanks a TON for this review, Connor G. It made my day to read it and to share it with the management team (especially Akiko!), who can in turn shower these three team members with praise and recognition. They will be delighted to know that...More

Reviewed 2 weeks ago

Very friendly helpful staff. Clean and very well furnished. Enough of the original building to keep the history of it all. At the heart of Japan town. Close enough to all of the intresting hot spots to visit.More

Review collected in partnership with this hotel
Thank dr1964p
Response from Emily G, General Manager at Kimpton BuchananResponded 2 weeks ago

Thanks so much, dr1964p! I'm so glad that we checked all the boxes for cleanliness, design, service, and location. I feel pretty lucky to work in Japantown/Pacific Heights area and I'm glad you enjoyed it, too. We'll be sure to share your review with the...More

View more reviews
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$193 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
Details
Price range
US$193 - US$474 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
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Traveller (89)
Room & Suite (54)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
blueandwhitehoops
8 April 2018|
AnswerShow all 3 answers
Response from Kimberly M | Reviewed this property |
Yes it was.
1
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Vicki N
7 May 2017|
AnswerShow all 4 answers
Response from 896diane | Reviewed this property |
No they don't. You can get an Uber or cab right out front to the airport.
1
Vote
clared
29 March 2017|
AnswerShow all 3 answers
Response from Louie M | Reviewed this property |
Looks like the street the hotel is on (Sutter St) will be closed to traffic. If possible, ask yr shuttle driver to drop you off at either Laguna/Sutter or Bush/Buchanan. Either location will have you a block away from the... More
1
Vote
Room Tips
"not my favorite - service personnel insisted on cleaning my room during the 10 minutes i was actually in it..."
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"Room was wonderful. Plenty of room to stretch out and make your self to home. comfortable bed and excellent..."
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"Rooms with a balcony are very nice."
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"our room was not equipped with bathrobes though there were hangers indicating that we would be charged $90..."
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