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Kimpton Buchanan

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Traveller (89)
Room & Suite (54)
Dining (1)
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Overview
  • Excellent49%
  • Very good38%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“japan town”(64 reviews)
“fillmore street”(28 reviews)
“yoga mat”(16 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Fitness centre
Multilingual Staff
3 Star Hotel
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (662)
There are newer reviews for Kimpton Buchanan
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592 results
Traveller rating
282
224
60
18
8
Traveller type
Time of year
LanguageEnglish
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Travelers talk about these amenities: Pets Allowed, Free Wifi, Restaurant, Bar/Lounge, Fitness centre
282
224
60
18
8
Show reviews that mention
All reviewsjapan townfillmore streetyoga matquiet neighborhoodpacific heightsgreat shops and restaurantsgreat neighborhoodfree wine hourfire pitfront desk staffrooms are largeboutique hotelpleasant stayhome away from hometwo blocksgolden gate parkparking garage
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581 - 585 of 592 reviews
Reviewed 8 April 2016

I'm not sure what all the negative comments are about. I think many reviews refer to the pre-renovation Hotel Tomo. The current rooms are nice, new, and clean. The hotel has a modern yet charming design. Some staff are the expected above average Kimpton all-stars...More

2  Thank SFOPhD
Response from Emily G, General Manager at Kimpton BuchananResponded 11 April 2016

Thanks so much, SFOPhD. I am so glad that those older reviews are getting pushed down the page and soon we will hopefully see a "reset" where we get a new page now that we are the Kimpton Buchanan Hotel. In the meantime, thanks for...More

Reviewed 26 March 2016 via mobile

I have stayed in a number of kimpton hotels and have always been impressed. This hotel was a glorified holiday inn. The staff was super friendly, but the decor was terrible - a cross between blue tie dye and a college dorm. The room was...More

1  Thank Carrie1997
Response from Emily G, General Manager at Kimpton BuchananResponded 28 March 2016

Hi, Carrie1997, I know that each Kimpton Hotel has a different style and character, so if you want to try out our other SF hotel I won't be offended, though I hope the great service you experienced will draw you back! Best, Emily Info for...More

Reviewed 25 March 2016

Great value in a beautiful part of town. The room was larger than expected and spotlessly clean. Front desk staff was very friendly. I was surprised that this was one of the more affordable hotels in SF -- exceeded my expectations.More

1  Thank Christina M
Response from Emily G, General Manager at Kimpton BuchananResponded 28 March 2016

Hi, Christina M, and thanks so much for the five stars. I love this part of town, too, and being just outside Union Square does mean rooms about 50% larger! A huge perk in a city like San Francisco where every square inch seems to...More

Reviewed 23 March 2016 via mobile

Really nice place! However, we had problems checking in (booking through hotels.com), and the staff was then not friendly and helpful at all. The rooms are great - clean bathroom and comfy beds. The location is great too - close to restaurants in japantown and...More

1  Thank Linnea N
Response from Emily G, General Manager at Kimpton BuchananResponded 24 March 2016

Hi, Linnea N, and thanks for the four stars! I hope you will receive my message at your room as I'd love to learn more about the hotels.com / service issue at check-in. I'm glad everything has been wonderful otherwise with the room and hotel...More

Reviewed 16 March 2016 via mobile

This hotel was great! The beds were comfy & warm. We had a room on the 7th floor, which didn't get much street traffic noise, however we were near the lift, so we heard noises from people coming & going - but it wasn't too...More

1  Thank EricaVW
Response from Emily G, General Manager at Kimpton BuchananResponded 18 March 2016

Hi, EricaVW, and thanks so much! I'm delighted you thought the hotel was 'great' and the front desk team really shined. Their manager and I will be happy to share this with them! As for the very odd towel situation, I can at least reassure...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$197 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
Details
Price range
US$197 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in San Francisco
#80 Romantic Hotel in San Francisco
Room types
Non-Smoking Rooms
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Traveller (89)
Room & Suite (54)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
blueandwhitehoops
8 April 2018|
AnswerShow all 3 answers
Response from Kimberly M | Reviewed this property |
Yes it was.
1
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Vicki N
7 May 2017|
AnswerShow all 4 answers
Response from 896diane | Reviewed this property |
No they don't. You can get an Uber or cab right out front to the airport.
1
Vote
clared
29 March 2017|
AnswerShow all 3 answers
Response from Louie M | Reviewed this property |
Looks like the street the hotel is on (Sutter St) will be closed to traffic. If possible, ask yr shuttle driver to drop you off at either Laguna/Sutter or Bush/Buchanan. Either location will have you a block away from the... More
1
Vote
Room Tips
"All views are pretty. Just enjoy the visit."
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"Ask for a room with a balcony. It was nice to be able to sit outside and take in the sights and sounds of the..."
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"Check your room for any problems so they can be corrected prior to day shift personnel leaving."
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"not my favorite - service personnel insisted on cleaning my room during the 10 minutes i was actually in it..."
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