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Hotel Carlton, a Joie de Vivre hotel

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Certificate of Excellence
GreenLeadersPlatinum level
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Hotel Carlton, a Joie de Vivre hotel
Hotel Carlton, a Joie de Vivre hotel
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2,609 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Carlton, a Joie de Vivre hotel
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Showing 2,264: English reviews
Chester, United Kingdom
Reviewed 8 May 2012

arrived on a wet and rainy night long journey so we just wanted to crash out slighty sarcastic receptionist but we ignored his comments too tired !!! got to room which was excellent beautiful big bed with hints of mexican decor all around the room spotless and faultless the hotel lobby is were it seems to all happen free wine...

1Thank mccarianp
York, United Kingdom
Reviewed 7 May 2012

As well as superb value for money the ambience of this hotel is great. Mixture of middle Eastern and early 20th century decor. Staff were ever so helpful and friendly. Although only 2 elevators and we were on level 9 we never had long to wait. Room and bathroom immaculate - and hotel actually followed its own policy of only...

2Thank Lesley M
New York City, New York
Reviewed 5 May 2012

I booked a room with a friend for a Girl's Weekend in SF and was not disappointed! I had never been there before and went solely based on the favorable reviews. When we first got in we were placed on the second floor overlooking the street, next to the elevators and across from a construction site! We were too tired...

3Thank BoulderNomads
Crater Lake National Park, Oregon, USA
Reviewed 5 May 2012

This is probably the best guest service I've received. Theo was kind enough to switch our rooms when my wife had trouble sleeping due to nearby construction. Very nice place for the price.

1Thank Courtney D
Reviewed 3 May 2012 via mobile

We stayed here last week and all I can say is the staff are so helpfully with everything and nice. The room we had was 705 and it was a good size it was clean the only thing I didn't like was the Carpit it looked a bit old. over all you get what you pay for and we was...

1Thank 2LJ
Reviewed 2 May 2012

This hotel was a last hotel on our road trip to California and we stayed there for a couple of nights before heading home. The experience was far from great. The hotel service was horrible. We asked for extra towels the night when we arrived and it took them about 2 hours to actually bring them to our room and...

Thank ira_x1989x
Pam1975, General Manager at Hotel Carlton, a Joie de Vivre hotel, responded to this review

I am sorry to hear about your experience at Hotel Carlton. We strive to provide excellent service to our guests so I am very surprised to hear about the length of time it took for your towel delivery. I will be sure to work with our team so other guests do not have the same disappointment. In addition, I will...

Vienna, Austria
Reviewed 1 May 2012

We have picked the hotel passed on the reviews from here. And I must say we have not been disapointed. We arrived from Austria/Europe, at around 8pm at SFO - immigration took about 1 hrs, we took the BART to Powell station and decided then to take a cab - were charged $10 for the quite short trip. Walking into...

1Thank kismet1808
Rotherham, United Kingdom
Reviewed 29 April 2012

The first impressions ware favourable: we walked into a cozy little lobby and received a warm welcome from the reception staff, were dealt with very efficiently and made our way to our room (room 700). The room was a decent size, nice big comfy King-size bed, clean linen and towels, big tv, walk-in closet with safe, reasonable cleanish bathroom (a...

Thank Chinaman1972
Reviewed 28 April 2012

Upsides: Fantastic staff as in all Joie de Vivre hotels, making you feel right at home. Wonderful And super comfy beds and linens, rooms are well stocked. Very cute and quaint decor. Wine reception brings people from all over the world together over some great wines. Downside: dicey neighborhood, hotel rooms are spotless and at the same time worn down...

Thank 123SFBound
Dorset, UK
Reviewed 22 April 2012

Picked this up as a last minute flight and hotel deal from the UK. The hotel staff were very welcoming and always happy to help with advice. The free wine at 5:30 was a nice ice-breaker. The room was the perfect size with a table, a TV and a comfy chair. There was a separate walk in hanging space with...

2Thank KFCDorset_UK

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The historic Hotel Carlton offers an international ambiance paired with outstanding guest service. Built in 1927, this nine-story San Francisco hotel is 3 blocks from the California Street cable car line, 6 blocks from Union Square, 8 blocks from the main entrance to Chinatown and 9 blocks from Civic Center. Complimentary evening wine receptions are held in Hotel Carlton's lobby nightly and feature live music from local artists. In addition, Hotel Carlton provides complimentary wireless internet to all guests; upgraded bandwidth is also available (surcharge applies). Recently renovated, all 161 non-smoking guestrooms at Hotel Carlton feature remodeled bathrooms including decorative floor and wall tiling, new vanities and sinks. The public spaces showcase cross-cultural design that incorporates treasures from Africa, India, Nepal, Laos and Asia. Our restaurant Saha features award-winning Arabic Fusion cuisine. ... more   less 

Additional Information about Hotel Carlton, a Joie de Vivre hotel

Address: 1075 Sutter Street, San Francisco, CA 94109-5817
Region: United States > California > San Francisco
Price Range: £143 - £346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Carlton, a Joie de Vivre hotel 3*
Number of rooms: 161
Reservation Options:
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Also Known As:
Carlton Hotel San Francisco
Hotel Carlton San Francisco
Hotel Style:
#3 Green Hotel in San Francisco
#36 Family Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton, a Joie de Vivre hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“7-9 floors, book 3 months in advance for best rates.”
 of 5 bubbles richardjS2104WO, 20 Mar 2017 | Read review
“Room to the side of the hotel was quiet with an uninterrupted view over Nob Hill area.”
 of 5 bubbles MaryRosefan, 18 Mar 2017 | Read review
“Ask for a room towards the back side away from the street.”
 of 5 bubbles C3779ASkellyt, 29 Jan 2017 | Read review
“Great location and service”
 of 5 bubbles ElenaTsitovich, 23 Jan 2017 | Read review
“Encourage to obtain a room that does not have an adjoining room with door inbetween.”
 of 5 bubbles nursemanager9, 23 Jan 2017 | Read review
5 of 5