We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton San Francisco Union Square

Booking.comUS$204*
View Deal
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Hilton San Francisco Union Square
Hilton San Francisco Union Square
Panoramas (88)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,173 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,730: English reviews
Start your review of Hilton San Francisco Union Square
 Click to rate
San Francisco
Reviewed yesterday NEW

The Union Square Hilton is not directly adjacent to Union Square, but close enough. We had an amazing view of the city on the 34th Floor. The hotel is massive. The lobby feels like an airport and is more than well lit. It almost doesn't feel like you're in San Francisco until you can see the amazing view if you...

 Report
Helpful?
Thank marshcanon
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

So we were on a road trip and spent 2 nights in San Francisco. We usually stay with Marriott properties since I'm an elite member. But my bf has Honors elite and we decided to stay at Hilton. Daily self parking was $57/night and there was a line for Honors members on the far right by the concierge which we...

 Report
Helpful?
5Thank Wander_Eyes
About Hotel's Favourite Review
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Wander_Eyes, thank you for taking the time of your day to share your feedback with us. We are glad to hear that Nick was very friendly and helpful during your check-in experience. We are delighted that you enjoyed our Virtual Concierge texting service and that you had an overall pleasant stay. We look forward to welcoming you back!

brooklyn
Reviewed yesterday NEWvia mobile

Front desk staff and even the bellhop's are extremely friendly and welcoming to the hotel. The hotel is enormous and spotlessly clean. I had a king bed beautiful room on the nineteenth floor with an incredible view. Bedding was extremely comfortable. Only complaint is the food shop in the lobby is extremely expensive even for San Francisco. The management should...

 Report
Helpful?
Thank fly78guy201
Reviewed yesterday NEW

Best place to stay in the city. Rooms are great, location can't be beat and service is exceptional! If you have a chance, enjoy a cocktail at CityScape. What an amazing way to enjoy a great cocktail and views of the city.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank 546lorrainet
Central Florida, Florida
Reviewed 2 days ago NEW

Do I need today more. I don't think I should have to wait for a. Transaction you have to drop off my debit cord seven days when he took seconds to slide my card and have a come out three times to be charge is a little ridiculous

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
2Thank 14joanng
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear 14joanng, We are very sorry to hear about your billing issue. Depending on your bank, the hold may take 5-7 business days to release. We sincerely apologize for an inconvenience and we will be reaching out to get this resolved. We hope to get the opportunity to make it up to you soon.

Reviewed 2 days ago NEW

We stayed May 20, 2017. It was a very busy hotel, and when checking in, I had asked whether it was possible to "uber" a ride into Chinatown. The gal that checked me in, was very helpful and pulled out a map and took the time to give me directions and said that it wasnt very far to walk and...

 Report
Helpful?
3Thank Ling W
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Thank you for your review of your recent stay, Ling W. We are delighted that our team was very helpful and that you were able to explore Chinatown from our hotel with ease. We are also happy that you enjoyed your room! We appreciate your kind feedback and we look forward to welcoming you back to the City by the...

Los Angeles, California
Reviewed 2 days ago NEW

We stayed in this hotel for the night to visit family. I gave it a very good rating because it was very clean, and looked like it was recently updated. The front desk staff was very nice and friendly as was the valet parking attendant. The downsides were the noise level and the bathroom (although it did bring me quite...

 Report
Helpful?
2Thank Kathleen A
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Kathleen A, thank you for sharing your comments with us. We are glad that our team provided good service and that you had a comfortable overall stay. We appreciate your comments regarding our bathrooms and we will keep your feedback in mind as we continue to make updates and improvements. We hope to get the opportunity to truly wow you...

Taupo, New Zealand
Reviewed 2 days ago NEWvia mobile

We booked all Hilton hotels for our USA trip and this first one was a real disappointment. No cot set up on arrival after a 12 hour flight, took 3/4 hours to sort and numerous phone calls, finally came no mattress or bedding provided so be prepared if you have a little one! Room is very average for the price...

 Report
Helpful?
1Thank Gemma B
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Gemma B, we appreciate you taking the time out of your day to share your review with us. We are sorry to hear that you we let you down. We apologize that your room fell short on your expectations. We thank you for sharing your experience with us so that we can make improvements for our future guests. We hope...

Reviewed 2 days ago NEW

The hotel was clean and convenient to many of the attractions I wanted to see. I did not get to enjoy the pool but it looked nice. There is a beautiful bar on the 46th floor with incredible views. The staff was extremely friendly and accommodating.

 Report
Helpful?
2Thank William Oren C
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

William Oren C, thank you very much for your feedback. We are delighted that you had such a positive experience and that you were able to spend a night and enjoy the views from Cityscape. We appreciate your comments and look forward to welcoming you back to San Francisco.

san jose, United States
Reviewed 2 days ago NEW

Hotel was located close to union square and the theatre district. Very easy access to BART and public transportation. Hotel was nice. The 1st junior suite we had smelled heavily of smoke but Geraldine exceeded our expectations when changing us to a new room. Breakfast at Poached was a buffet with made to order omelets. Staff was excellent and so...

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
2Thank jennifernT1712YS
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

We appreciate you sharing your experience with us, jennifernT1712YS. We are glad that our location was ideal for exploring the nearby Theater District and Union Square shops. We are happy that our team was able to accommodate you and we thank you for allowing us to make it right. Thank you again for your review. We hope to see you...

1,002 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (656)
Viewed
View from Room (81)
Viewed
Room/Suite (119)
Viewed
Pool/Beach Area (8)
Viewed
Bathroom (25)
Viewed
Hotel & Grounds (54)
Viewed
Dining (15)
Viewed
Other (354)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (264)
Viewed
Amenities (22)
Viewed
Classic Double Room (20)
Viewed
Classic King Bed Room (22)
Viewed
Pool (11)
Viewed
Dining (19)
Viewed
Skyline Balcony Double Room (28)
Viewed
Skyline Balcony King Room (25)
Viewed
Skyline Double Room (22)
Viewed
Other (22)
Viewed
The Hotel (26)
Viewed
Urban Contemporary Double Room (24)
Viewed
Urban Contemporary King Room (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (3)
Viewed
Dining (10)
Viewed
Bathroom (2)
Viewed
Room/Suite (28)
Viewed
Business Centre/Function Rooms (10)
Viewed
Other (13)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these San Francisco hotels
Union Square
Hilton Parc 55 San Francisco
Hilton Parc 55 San Francisco
#85 of 228 in San Francisco
2,173 reviews
Financial District
Hilton San Francisco Financial District
Union Square
The Westin St. Francis San Francisco on Union Square
Show Prices
Show Prices
Show Prices
Union Square
Grand Hyatt San Francisco
Grand Hyatt San Francisco
#37 of 228 in San Francisco
4,488 reviews
SoMa
InterContinental San Francisco
InterContinental San Francisco
#32 of 228 in San Francisco
2,851 reviews
SoMa
San Francisco Marriott Marquis
San Francisco Marriott Marquis
#29 of 228 in San Francisco
4,723 reviews
Show Prices
Show Prices
Show Prices

Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102-2116
Region: United States > California > San Francisco > Union Square
Price Range: £160 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#18 Green Hotel in San Francisco
#47 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Union Square staff and other travellers.
111 questions
Ask a question
majorca
1 month ago
Greenfield, Wisconsin
United Kingdom
United Kingdom
Belfast, United Kingdom

See all questions (111)

Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely pay for the view level rooms.”
  • Panoramic
  • Sunset looking southeast from Hilton
marshcanon, 24 May 2017 | Read review
“We had great views of the pool.”
46lingw, 23 May 2017 | Read review
“Ask for high floor if you are taking Skyline room”
yeetyuens, 22 May 2017 | Read review
“Skyline View Rooms with Balconies are the way to go.”
JasonFromCalifornia, 22 May 2017 | Read review
“Get a higher room, great views”
bddfc67, 22 May 2017 | Read review
5 of 5
Booking.com
US$204* /night
View Deal
CancelonUS$240
Hilton.comUS$209
Expedia.comUS$209
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates