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Hilton San Francisco Union Square

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Hilton San Francisco Union Square
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1,751 Reviews from our TripAdvisor Community

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Showing 1,355: English reviews
Enkhuizen, The Netherlands
Reviewed 2 days ago NEW

From customer service, recognition, food and beverage- this is the number one address in San Francisco to stay. The hotel is conveniently located and with e-check in, I was able to select a room on the 39th floor. The room was well proportioned with a picture postcard view. The view extended out to the Golden Gate bridge and I watched...

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Helpful?
Thank 747jet
essex
Reviewed 2 days ago NEWvia mobile

Had to ask for another room as one they gave was dark, dirty and opposite a multi storey car park! Next room not a great improvement one of the smallest rooms I have stayed in . Area felt very unsafe ! Would not stay here again , worst Hilton chain hotel I have ever visited

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Thank dollianndean
Reviewed 2 days ago NEW

Stayed for a night - the location is in Union Square, but it should be noted that it's really on the Tenderloin side, so the folks within walking distance are a little shady at best. Definitely something to consider for women traveling alone or families with children. I was charged a $50 deposit for the minibar (which didn't exist in...

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Thank Missy L
San Jose, California
Reviewed 2 days ago NEW

I've stayed at the Hilton in December. I picked it out from the numerous options, due to being a Hilton Honors member, but mostly because their prices were really good, considering the location and time of the year. I've upgraded to a higher floor room, so I could have a view of the Golden Gate Bridge. Apparently, they had just...

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Thank Carmen H
Reviewed 2 days ago NEW

We stayed at the Hilton San Francisco Union Square over the Christmas holidays. We had a very nice room with a large living room. The decor was a bit dated, but the room was clean and spacious. The check in process for HHonors members was not efficient. There was only one person handling that line on a holiday. The hotel...

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Thank Wendy K
New York City, New York
Reviewed 2 days ago NEW

Attended a conference back in June that was held at the Hilton Union Sq and so I stayed here for convenience's sake. For conference purposes I can only say that the hotel was massive and getting to certain ballrooms or meeting sites required docents with directions. However, in terms of accommodations, the rooms were decent sized especially by NYC standards....

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Thank gomezofNYandLA
miami
Reviewed 2 days ago NEW

The city is plagued by homeless and drug addicts. Whether its Fisherman Wharf with a overdose homeless in front of a store. To a union square being asked and begged for money on each corner block This is not a place for Famalies.

Review collected in partnership with Hilton Hotels & Resorts
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Thank RafaelAlberti
Carbondale, Illinois
Reviewed 2 days ago NEW

I stayed here for a conference and didn't use much of the hotel amenities, other than the exercise room. It was pretty impressive for a hotel, with a little bit of a lot of things that would make possible a wide range of workouts, from yoga to weightlifting, and even two rowing machines. If you're in town for work and...

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Thank S L
Chandler, United States
Reviewed 3 days ago NEW

Good location, but average hotel foe Hilton. I expected more from Hilton, room was just ok. Bed wasn't very comfortable and continental breakfest was just a 1 pastry, 1 peice of fruit, and a coffee. But location is excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Brad P
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dera Brad P, On those occasions when we fail to meet our guest’s expectations, we want to assure you that your comments on your recent visit matter to us. Our Tower 1 rooms have been enhanced. We hope that the next time you come to San Francisco we will be able to show you true Hilton hospitality and that you...

Reviewed 3 days ago NEWvia mobile

The Hilton is an above average hotel. This is San Francisco so the rooms and beds were slightly smaller but I did not feel cramped at all. I felt very comfortable in the room. The water pressure was decent the room and bathroom were very clean. The staff was very warming, inviting and helpful. The fitness area is large with...

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Helpful?
Thank Aaron M
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Aaron M, We love to hear that you enjoyed the property and were well taken care of by our staff! On behalf of all of Hilton San Francisco Union Square, thank you for taking the time to review your experience and we will all look forward to having you back again soon!

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102-2116
Region: United States > California > San Francisco > Union Square
Price Range: £163 - £502 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
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Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#19 Green Hotel in San Francisco
#47 Luxury Hotel in San Francisco
#72 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Union Square staff and other travellers.
96 questions
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United Kingdom
United Kingdom
Belfast, United Kingdom

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Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask reception on checking in, or use the excellent Hilton app and check yourself in for your stay!”
  • Golden Gate bridge
  • well-proportioned room
  • The fast-moving sea fog rolling over the rooftops in the morning sunshine!
 of 5 bubbles 747jet, 17 Jan 2017 | Read review
“Choose a higher floor with view of the Golden Gate Bridge.”
 of 5 bubbles 566carmenh, 17 Jan 2017 | Read review
“Tower one before spectacular views!”
 of 5 bubbles annsealby, 7 Jan 2017 | Read review
“get a room with a patio on the pool deck!”
  • Nice little patios included with rooms on pool deck level!
 of 5 bubbles jillysp, 7 Jan 2017 | Read review
“If you could, choose the top of Tower 1”
 of 5 bubbles Wenlingma, 7 Jan 2017 | Read review
5 of 5
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