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San Francisco Marriott Marquis

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4,226 Reviews from our TripAdvisor Community

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Showing 3,691: English reviews
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London, United Kingdom
Reviewed yesterday NEW

For $350 a night I expect a minimum level of service. But all you get there are drab (supposedly renovated) rooms, crappy service, $32+tip greasy breakfasts in the downstairs restaurant that shows sports on huge TV's, and NO ROOM SERVICE. Might as well stay in a motel! Abominable.

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Helpful?
Thank Ze_Abron
Daytona Beach, Florida
Reviewed yesterday NEW

We stayed for a convention. Due to limited space, classes where on multiple floors and therefore escalators and elevators had to be used in combination to access classrooms. Bar was very expensive even for typical hotels. Evening Front desk assistant named Elizabeth was Excellent and genuinely seemed interested in our well being. Very helpful and a great 1st impression!

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Thank mbrown2017
Houston, Texas
Reviewed 2 days ago NEW

They Staff was very helpful and nice , always greeting and smiling . We loved the location , a lot of good restaurant and place to explore .If you like to walk ,to the port is only 2 miles . They have also one of the best work out academy . We are coming back

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Thank NatalieGeneva
Fort Lauderdale, Florida
Reviewed 2 days ago NEW

We came down for the weekend to take in a show. From the time we arrived for valet parking, to the time we checked out, I noticed that entire staff was both efficient and eager to make every aspect of our stay enjoyable. There were no frowns, no buts, just smiles, and effort.

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Thank Ralf S
Littleton
Reviewed 2 days ago NEW

Easy place to be in the heart of SF. Just don't let the bumping of the hot water pipes worry you. Did not realize why we heard the noise in the morning when getting up. The hotel staff was great and they can handle large conf needs.

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Thank Brian L
San Jose, California
Reviewed 2 days ago NEW

Great location in SF, great service, comfortable rooms, plenty of amenities. As an elite member, my experience at the Marriott and Ritz hotels is always a great experience. The staff goes out of their way to make your stay pleasant and the ease of check in and check out is hard to beat.

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Thank Amos B
New York City, New York
Reviewed 2 days ago NEW

From beginning to the end is a wonderful hotel at a great SF location. The check-in can get busy if there is a conference group (there is almost always a conference in this large convenient hotel) but is fast, friendly. The rooms are very comfortable and well appointed. The 2nd floor premium members lounge is very convenient and good. Lots...

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Thank rnarisetti
Munich, Germany
Reviewed 2 days ago NEW

Stayed at the hotel for 3 nights during conference. Got special rates else I believe because of the location being extremely downtown, the rates are extremely expensive. The stay was in general all fine. Got lots of stuffs to do in the neighbourhood of the hotel. American breakfast was 31 USD and car parking for 24 hours was 75 USD....

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Thank ksyed
Savannah, Georgia
Reviewed 2 days ago NEW

This is a great central location for shopping, restaurants and very close to cable car to get to fisherman's warph. The service is excellent. The beds are awesome!!! Best bed I think I've ever slept on. This is an excellent Marriott. This is San Francisco so it is a tad on the pricey side. $16.00 for a glass of house...

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Thank Jim S
Portland, Oregon, United States
Reviewed 2 days ago NEW

The most recent stay at the Marriott Marquis did not live up to Marriott standards. We were "upgraded" to a room that did not have standard windows nor shades so it was difficult to fully close the curtains. In addition, the hotel no longer has room service. Instead you have to place orders through a tablet in your room and...

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Thank 37Alex
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you for taking the time to review your recent stay at the San Francisco Marriott Marquis, 37Alex. Our aim is to provide all guests with an unforgettable hotel experience and your honest feedback is an important part of that process. We sincerely apologize for our shortcomings and will share your feedback with the appropriate hotel teams to ensure the...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: £168 - £479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco
Hotel Style:
#23 Business Hotel in San Francisco
#28 Luxury Hotel in San Francisco
#33 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Marquis staff and other travellers.
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Questions? Get answers from San Francisco Marriott Marquis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suggest like you have in Europe or South America , a shower with hand shower , this mind you don't need always get totally wet , in all you hotels in Europe you have this system .”
 of 5 bubbles NatalieGeneva, 26 Feb 2017 | Read review
“Ask for a Bay view.”
 of 5 bubbles 584ralfs, 26 Feb 2017 | Read review
“Open the windows on occasion to get the fresh air of San Francisco ”
 of 5 bubbles 161BrianL161, 26 Feb 2017 | Read review
“Higher Floors for better view”
 of 5 bubbles jimsA6097UJ, 26 Feb 2017 | Read review
“The shower took a really long time to warm up - not sure if it was where our room was located, but that was the only issue we experienced. We did have a great view - overlooking the museums.”
 of 5 bubbles Lisabeif66, 22 Feb 2017 | Read review
5 of 5