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The Westin St. Francis San Francisco on Union Square

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Traveller (158)
Room & Suite (185)
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Overview
Hotel website
335 Powell Street Union Square, San Francisco, CA 94102-1804 See on map
AMENITIES
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Family Package
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Rooms
1 Oct2 Oct
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1 room, 2 adults, 0 children
Standard Room
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Reviews (328)
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1 - 5 of 287 reviews
Reviewed today via mobile

The Westin St. Francis is a lovely hotel with so much history. It is located in Union Square which is a ideal spot in downtown San Francisco. Overall the hotel was very nice. Our room was spacious, clean and comfortable. The amenities were nice but...More

Thank David P
Hotel's Favourite
Reviewed 3 weeks ago

I had visited this hotel many years ago and remembered the hotel being very nice and the location being very accessible. After all of the years that have gone by, visiting today I had the same impression. The rooms have recently been remodeled so the...More

Thank C G
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 weeks ago

Hello C G! Thank you for taking the time to share your experience with us. I am very happy that you were able to enjoy the hotel as well as all of the convenience of our location. We look forward to the privilege of serving...More

Reviewed 2 days ago

The hotel was clean, employees were mostly polite, but there was definitely room for improvement, especially for the prices being charged. First, the hotel seemed understaffed with excessive waits for check-in and concierge. In The Oak Room at breakfast, the wait staff seemed harried and...More

Thank still_hungry_4_more
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded yesterday

Good morning still_hungry_4_more! Thank you for your taking the time to provide your review. We appreciate your feedback and certainly apologize for the situations you mentioned. It is true that we are not a self-catering facility, which means that we do not provide dishes, cutlery...More

Reviewed 3 days ago

Loved everything about this hotel, especially Jeanie at the front desk. My room was spacious, modern and comfortable. Loved the extra's like the patio so I could open the doors and have my morning coffee outside in my robe. It's in a terrific location. And...More

Thank breezy779
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded yesterday

Good morning breezy779 and thank you for your review. We sincerely appreciate your positive feedback, and look forward to your next visit! Stay well, Kurt Hanson Hotel Manager

Reviewed 3 days ago via mobile

Got a bit excited by reading reviews but when we tried this hotel it was just ok. The decors are amazing but when u go to the elevator up to our room the wifi wasn’t working well. The room we feel like its outdated not...More

Thank halinadouces
Response from Westin_St_Francis, Hotel Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 days ago

Good afternoon halinadouces and thank you staying with us and for sharing your feedback. Please allow me to mention that I have shared your comments with our Housekeeping and IT departments to call attention to the missed marks that you mentioned. We want to make...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$226 - US$955 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#31 Luxury Hotel in San Francisco
#53 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$226 - US$955 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#31 Luxury Hotel in San Francisco
#53 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveller (158)
Room & Suite (185)
Dining (40)
Amenities (43)
Business Centre & Event Rooms (14)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
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Questions & Answers
Ask a question
John L
16 August 2018|
AnswerShow all 2 answers
Response from phototripper | Reviewed this property |
Our room had a mini fridge to hold your food items. We bought minimal food and used small shops as needed. Excellent coffee and pastries at the two cafes right in Union Square public area. Better than the hotel
0
Votes
sarebear1980
16 July 2018|
AnswerShow all 5 answers
Response from roxieontheroad | Reviewed this property |
As in any hotel, you get what you pay for. There are some lovely suites and rooms in the historical building, but there are also scores of small rooms without views. The least expensive rooms tend to be those small rooms in... More
1
Vote
sarebear1980
16 July 2018|
AnswerShow all 9 answers
Response from Karen_G20142014 | Reviewed this property |
Sarah, the Tower rooms are more modern and have more space. My husband and I prefer these rooms, we have stayed for years in the “old yesteryear” charmed rooms. You also have a better chance of a higher floor. This is my... More
0
Votes
Room Tips
"Stay on the higher floors for the views!"
Read review
"The room we had was on the 4th floor and had double doors that opened to a wonderful outdoor patio."
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"A little bit higher to avoid the street noise."
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"A room away from the elevators and storage rooms"
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