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The Westin St. Francis San Francisco on Union Square

Booking.comUS$329*
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GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Westin St. Francis San Francisco on Union Square
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5,368 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin St. Francis San Francisco on Union Square
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Showing 4,878: English reviews
Reviewed 8 May 2014

I am in San Francisco for a few nights at the end of a business trip to relax for a few days. This hotel is amazing! The lobby is breathtaking and everything is classic 1920's class. I am in a classic room in the original part of the hotel. Everything in the room is dark wood and marble counters and...

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Helpful?
1Thank DavidDilk
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for your kind comments. We look forward to welcoming you back, time and time again!

Hudson, Wisconsin
Reviewed 7 May 2014 via mobile

Very nice hotel with very nice amenities. I would recommend staying on the new side as they have larger rooms and it is just newer. It has a great location right next to trolley car ride and across from Union Square. I travel here frequently for business and this is where I stay.

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Thank Huhner
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for your loyalty to The Westin St. Francis and for taking the time to share a review with us. I am very pleased to know that we are your home away from home when you are in San Francisco on business. We look forward to seeing you soon.

Calgary
Reviewed 7 May 2014

The best thing about the Westin St Francis is the location- you can't beat Union Square for being in the center of it all! We had a deluxe king room overlooking the square and it was very large and well appointed. Service was great. Parts of the hotel such as hallways and other common areas, however, are looking a little...

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1Thank AvidTravellerCalgary
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis as your home away from home and for taking the time to share your feedback with us. I am sorry that the air conditioning in your room was a little too noisy for you to be able to relax. But I am pleased to know that you enjoyed many other parts of...

Lima,Peru
Reviewed 7 May 2014

I went to this historic hotel to attend a conference held downstairs. The convenience of this arrangement needs no further argument. Convention facilities are superb, I specially like this hotel's idea of cutting the clutter: everything is there and you hardly notice. So you concentrate on the work at hand. The lobby is very lively and comfortable. Good that it...

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Helpful?
Thank curiosa
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for sharing your comments with us. I am very pleased that you enjoyed your stay with us. Our staff are truly the essence of what makes our hotel as great as it is. It also doesn't hurt that we are in such a prime location! We look forward to welcoming you...

delhi
Reviewed 7 May 2014

To begin with it is a nice Business Hotel albeit with very slow Room Service... I stayed here for a month on a business trip ...I am a platinum SPG member so did not face issues with getting room upgrades or free Wi Fi... USP of the Hotel is : ( PROS ) .. 1.) Location ...Right in Front of...

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Helpful?
1Thank Abhishek S
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis as your temporary home in San Francisco! I am sorry to hear that you experienced an issue with our in-room dining department. I will be sure to share this with our department managers to improve our services for future guests. However, I am happy to know that you enjoyed most other parts...

San Francisco, California
Reviewed 7 May 2014

I paid $281 for a tiny dark dim room with no window. I had no maid service and had to call multiple times to get towels. The hotel was very pretentious of course if you stay in the lobby, but over-priced for the rooms, stay somewhere else!

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1Thank Mark G
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis during your stay in San Francisco and for sharing your comments with us. I sincerely apologize for your negative experience and hope you choose to give us another opportunity to better serve you in the future.

Arkansas
Reviewed 6 May 2014 via mobile

Came to the city for a conference. This hotel was on the list and chose it because it was so close to Union Square. This put us close to tons of shops and a Bart stop. The place was hoping with several other conferences in town. The staff were very friendly, the rooms were well kept, and the location was...

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Thank one4cin
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis for your conference needs. It makes me very happy to know that you enjoyed your time with us and found both our staff as well as our hotel and location pleasant. We look forward to welcoming you back again very soon.

Sydney, Australia
Reviewed 4 May 2014

A great hotel right on Union Square with cable cars at the front door. The reception features large TV screens showing live footage from the Square and the sidewalk. - If you need fridge space, there is a complimentary fridge you can have wheeled to your room. - No free wi-fi is available for guests - a little disappointing given...

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Thank janeneb75
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for taking the time to write a review. I am very pleased to know that you enjoyed your stay with us and enjoyed the prime location of our hotel. We look forward to welcoming you back very soon!

Cork city
Reviewed 4 May 2014

My wife and I stayed at this hotel due to it's excellent location off Union Square and the fact that the hotel is located in the heart of San Francisco and is very close to a lot of tourist attractions, ie. China Town, sightseeing buses, etc. Can't fault the hotel for location, it's excellent but I didn't really rate the...

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1Thank PEJACorkcity
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis during your stay in San Francisco. I am happy to know that you enjoyed the location of the hotel, but disappointed that you and your wife were unable to rest well during your time with us. Perhaps next time, you can try staying in our guest rooms in the Tower building. We...

Oregon
Reviewed 2 May 2014

this is the perfect hotel to stay if you want to see SF. The cable car is right outside and buses go all over the city. We walked to Broadway, Italianville, Chinatown, Market Street shopping, Fisherman's Wharf, Embarcadero's fresh food markets, Pier 39, Coit Tower, etc. This hotel seems to be centrally located. We took the bus to the museums...

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1Thank Rosielikestotravel
Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Thank you for choosing The Westin St. Francis and for taking the time to share your comments with us. I am very pleased to know that you enjoyed your stay with us along with all the amenities that we offer and/or are close by. We look forward to welcoming you back very soon.

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11/06/2017 12/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: £173 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#43 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room with a view, be sure to ask for it.”
Henkan, 27 May 2017 | Read review
“ask for a quite room”
905elenak, 26 May 2017 | Read review
“Ask for management if you want an upgrade. Check in is a long process for some reason.”
BrigitteZen, 25 May 2017 | Read review
“Avoid rooms facing Union Sq - Homeless orchestra has been known to tune up at 2 AM”
Hamptonstraveller, 24 May 2017 | Read review
“Choose back tower not old part”
986carolyns, 24 May 2017 | Read review
5 of 5
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