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Hotel Union Square

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Hotel Union Square
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1,525 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
Bexhill-on-Sea, United Kingdom
Reviewed 2 days ago NEW

Could not be better next to cable cars and happy hour was fab when next in sa fran this will be the only place to stay great food within walking distance bus goes to alcatraz pier outside hotel and union square is just round the corner dont miss the panckes in sears at union square

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Helpful?
Thank michaelpR447BN
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are pleased to hear you had a wonderful visit! We look forward to seeing you next time you are in SF. All the best.

Saint Louis, Missouri
Reviewed 3 days ago NEW

I stayed at this hotel during a very busy conference held each year in San Francisco. Understanding the dynamics of supply and demand, I paid $1000/night for a room that wouldn't bear $89 in any other city or venue. The room was tiny, had no work space, no chair, and an in-window air conditioner. The curtains wouldn't close all the...

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Helpful?
Thank J4780SNmichaela
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for your feedback, we are sorry to hear your stay was less than excellent. We value your comments and will share them with our team. We appreciate you letting us know and wish your stay would have been more enjoyable.

Central Valley
Reviewed 5 days ago NEW

Love the spot of the hotel, it was in the middle of union square. We booked a king suite room and it had a window view of the streets and cable cars, Perfect!!! The room was very clean and neat, provided bottled water for the coffee maker. Only down fall for the room, no microwave...

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Helpful?
Thank momofboys780
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are delighted to hear you had an excellent experience. We appreciate your feedback and hope to see you again in the near future. All the best.

Auckland, New Zealand
Reviewed 5 days ago NEW

Stayed Fri-Sun. Booked 2 rooms. One for my husband & I and one for my sister & 2 nephews. When we booked through bookings.com we selected for the 2nd room how many people would be staying (3) yet upon arrival, both rooms were 'deluxe queen'. I'd love to know there definition of 'deluxe'. The rooms were tiny, with just enough...

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Helpful?
Thank scke2017
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to learn your stay was less than excellent. I can assure you this is not what we strive to offer our guests and we will review these comments with our team o help us improve. We value your feedback and hope to impress...

Vacaville, California
Reviewed 1 week ago NEW

Love this boutique-style hotel and will stay again. Can't beat the location and value. Had a glitch with an overly-warm room - yes, even though it was cold outside - which resulted in an awful night's sleep this visit (our 4th stay at this hotel). We'll stay again but will ask for a room with AC just in case.

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Helpful?
Thank kelleyann76
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for being loyal guests of our hotel. We are very sorry to hear the temperature in your room made for an uncomfortable nights sleep. We will share this with our team to help us improve. We are pleased to hear you will be back to give us another shot and we look forward to seeing you. Thanks again.

Sacramento
Reviewed 1 week ago

Nice boutique hotel. The heat was unbearable in the room. The bathroom was small but nice. The bed was hard, they desperately need to add a foam layer. The noise from the street is loud. Great value and good location, nice staff.

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1Thank P9285QXroberts
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the feedback on your recent stay with us. We are happy to hear you enjoyed our location and staff. We apologize however if you were unsatisfied with our rooms and we will share this with our team to help us improve. We value your comments and appreciate you letting us know. All the best.

Brisbane Region, Australia
Reviewed 1 week ago

Great location friendly staff . Afternoon in house entertainment happy hour in afternoon in hotel foyer. Close To station also airport shuttle can be arranged through hotel. Close to famous trolls turn around. Close to lots of great places to eat and drink.

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Thank debrasD9636HA
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are very pleased to hear you loved our location and friendly staff! We hope to have the pleasure of seeing you again soon. All the best.

Sparks
Reviewed 1 week ago

The staff at the hotel were so friendly and helpful! The hotel was exceptionally clean and it is right by excellent shopping and trolleys to go to other SAN Francisco locations are right out the door. It is a little hard to see the entrance to the hotel when you first arrive but there is also easy parking if you...

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Helpful?
Thank debode2017
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are delighted to hear you had a wonderful visit. We hope to have the pleasure of seeing you again soon. All the best.

Reviewed 1 week ago

Constant power failures, room heating way inadequate, constant WiFi dropouts. Staff tried best to help out with power failures which were limited to our Penthouse room #630.. Heating was poor and hotel was only able to find one extra comforter later that night from an neighbouring hotel? WiFi constantly dropped out. Asked for early check-in but instead waited 3hrs from...

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Helpful?
Thank Morné C
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We apologize your stay was less than excellent. If you would like to reach out to me directly I can look into the billing for you. I can be reached at Tlayton@hoteldivaunionsquare.com Thanks again for letting us know.

Santa Rosa, California
Reviewed 1 week ago

Not too bad of a hotel. The room was clean and big enough for the family. For some odd reason they put us in an ADA room. Everything in the bathroom was clean, except the moldy tiles in the shower. The best part of our stay was the concierge.

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Thank jjhill26
Tyler L, Diriector of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are sorry to hear your room was less than excellent and we will review this with our team to help us improve. we value your feedback and hope to see you again soon.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: £117 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Hotel Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
2 months ago
Merced, California
2 months ago
Queen Creek, Arizona
8 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
“Make sure you get a suite or larger room.”
  • The chair in the room.
 of 5 bubbles 212sherih, 12 Dec 2016 | Read review
“I was in the 6th floor and it was great! ZERO noise!”
 of 5 bubbles 859kathyam, 23 Nov 2016 | Read review
5 of 5
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