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Hotel Union Square

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Hotel Union Square
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1,485 Reviews from our TripAdvisor Community

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Showing 1,229: English reviews
Herndon, Virginia
Reviewed 2 days ago NEW

1. The parking rates are not at all included in the hotel stay, and believe me parking is costlier than actual staying !!! Even if it is on Union square, they should disclose it prior to booking. 2. Rooms are not at all like they show, its way too small, dirty, cramped up (one can expect it being at Union...

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Helpful?
Thank piyush_theone
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this feedback with us. We are very sorry for any less than excellent service you received, I can assure you this is not what we strive to offer our guests. Parking is very expensive in our city and our garage is operated by a 3rd party company that runs most of the...

Ventura
Reviewed 2 days ago NEW

The veteran staff are competent and friendly and will do anything for you. However, it appears the new owners are not about service they are about money. If you know the rooms and like this perfect location stay here for sure. But, beware if you don't and keep on top of it or you may have a similar experience. We've...

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Helpful?
Thank louisdF3496VY
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for being a loyal guest of our hotel. We are very sorry to hear that your most recent stay with us was less than excellent. Your feedback means a lot to us and we appreciate you taking the time to share these comments. If you would like to discuss your stay further I am available via email at...

Hawaii
Reviewed 3 days ago NEW

The front desk staff, especially Kon were superb. The hotel is just around the corner from the Powell Street Cable Car stop (to Fisherman's Wharf) and an easy walk to Chinatown and Union Square. Great shopping and a market just across the street.

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Helpful?
Thank MLOTE
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us. We are happy to hear you had a great experience and were well taken care of by Kon. We hope to have the pleasure of seeing you again soon. Happy Holidays.

Manteca, California
Reviewed 3 days ago NEW

Great place very unique, great service always with a smile, great parking, clean rooms. Comes highly recommended from me. There is a great little Steak house right next door also and Walgreens across the street. Thank you Hotel Union Square.

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Helpful?
Thank jenniferoS8501RC
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star experience with us! We are delighted to hear you had a wonderful stay. We look forward to welcoming you back with us again in the future. Happy Holidays!

San Francisco
Reviewed 3 days ago NEW

I would recommend this hotel to all my friends. The maid service was excellent & every one was very helpful. Check was very easy & fast. The hotel is located in Union Square which is excellent for shopping & just about anything else u might want to do.

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Helpful?
Thank U2087HQdebras
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the wonderful feedback on your recent stay with us. We are pleased to hear you had a great time and hope to have the pleasure of seeing you again soon. Happy Holidays.

Alpine, California
Reviewed 5 days ago NEW

Fantastic location!!! Placement of items in room were not functional (had to find a place to plug in coffee pot). Bathroom shelves and toilet paper holder were tipping and grommets coming out from the walls. My bathroom items fell from shelf onto floor. And the ac/heater is extremely loud. Yes, they do offer ear plugs (paper listed the availability of...

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Helpful?
Thank Kammc
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are pleased to hear you enjoyed our location however we apologize if you were unhappy with the rooms. We value your feedback and will review this with our team to help us improve. Thank you again, we hope to impress you in a future stay.

Santa Ana
Reviewed 1 week ago

Thank you Hotel Union Square for another amazing weekend. Chan at check-in was so very attentive to our weekend plans and accommodated us so wonderfully with an upgrade from the cable car suite to the penthouse suite, making our stay that much more special. The ever so wonderful Heather at check out, she is so sweet & has worked there...

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Helpful?
Thank MelissaAshley N
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We greatly appreciate your loyalty to our hotel and your feedback means a lot to us. I will praise the team for doing a great job making your visit special. We hope to have the pleasure of seeing you again soon. Happy Holidays.

Forestville, California
Reviewed 1 week ago

Great location but we were shocked to find they charge a mandatory extra $15 plus tax DAILY for internet use! Would be different if it was a luxury hotel. We didn't even use their Internet but were charged. Make sure you get an outside room as many rooms are dark facing into the air shaft. The front desk staff we're...

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Helpful?
Thank Cecilia W
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us. We are pleased to hear you enjoyed our location and friendly staff. We hope to welcome you back with us again soon. Happy Holidays

Concord, California
Reviewed 1 week ago

We loved the hotel it was very clean and we loved all the designs in hallways... our room was perfect and clean as well only one thing it was very hot in room but the AC helped with that other then that we plan to stay here again =)

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Helpful?
Thank J3924PEnataliec
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are delighted to hear you had a great stay. We value your feedback and hope to have the pleasure of seeing you again soon. Happy Holidays.

Sacramento, California
Reviewed 1 week ago

Cable Car access, Union Square Shopping and outstanding restaurants surround this hotel! It's proximity to Market Street and the Financial District make it an ideal location for a first-time or long-time visitor. Very excited we found it!

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Helpful?
Thank fredericandy
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star experience with us! We are delighted to hear you had a wonderful visit. We hope to have you back with us again soon. Happy Holidays!

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: £103 - £357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#73 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
1 month ago
Merced, California
1 month ago
Queen Creek, Arizona
7 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was in the 6th floor and it was great! ZERO noise!”
 of 5 bubbles 859kathyam, 23 Nov 2016 | Read review
“best location”
 of 5 bubbles 232lilap, 7 Nov 2016 | Read review
“Request an outside room with a window if possible.”
 of 5 bubbles 703nq, 3 Nov 2016 | Read review
“Avoid this hotel”
 of 5 bubbles VoxVolpe, 1 Nov 2016 | Read review
“Penthouse has a great private patio”
 of 5 bubbles 4guru, 17 Oct 2016 | Read review
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