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All reviewsfront desktwo room suitebreakfast buffet isan older propertyfamily reunionhotel roomsbit datedgreat customer servicefirst floorrecommend this hotel to anyonechecking inroom was clean and comfortablecoffee makerwaterfallatriumamandalobby
This hotel updated rooms, lobby, and more a few years back, but you’d think the changes were made more recently. The property looks and feels classy yet comfortable.
Chelsea and Lauren at the front desk greet your check-in with smiles, style and professionalism.
Two stays and counting. Always glad to give an excellent rating on somewhere to sleep. THE most important activity of the day, sleeping! I'm a frequent traveler to the Beaumont area. I began requesting being booked here after my first stay. The hotel is special...More
Response from Punit S, Front Office Manager at Holiday Inn Beaumont PlazaResponded 10 November 2017
Thank you for the awesome review of our hotel. We strive to make every guest walking through our doors feel welcomed and happy. Your business and loyalty mean so much to us! I hope that you continue to come back and we will...More
Ran down to Beaumont to go pick up a vehicle, and stayed at this hotel it was beautiful new front desk staff was very very nice and the rest of the staff was fantastic they supplied me with as much coffee as I could possibly...More
I had to wait for 45 minutes for my room to be ready, and as I was standing there, the bartender, Joshua DuBois, came up and offered me a drink. He was so kind and generous. He made a yucky situation fun!More
Thank Charlotte H
Response from Joe M, Front Office Manager at Holiday Inn Beaumont PlazaResponded 3 weeks ago
Dear Charlotte H.,
Thank you for taking some time to write a review about our hotel. We are very sorry the check in time took so long. In an effort to make sure the rooms are as clean and comforting as possible, we take a...More
This place is pretty big, with a large atrium and massive waterfall... You can hear this thing through your door... Check-in was great and the front desk staff was awesome. For the money people pay to stay here, you should get some sort of breakfast....More
Response from Joe M, Front Office Manager at Holiday Inn Beaumont PlazaResponded 4 weeks ago
Thank you for taking the time to share your thoughts and feelings with us. It is plain to see we did not meet the standard of service, and care you are rightly reserved to have. We have taken your review and shared it...More