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Sleep Inn West

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880 Reviews from our TripAdvisor Community

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Showing 874: English reviews
Palatine, Illinois
Reviewed 2 March 2015

After booking the hotel, I was a little skeptical about the quality of our stay. Usually you get exactly what you pay for. Not this time around. We got much more than what we paid for. The hotel was spotless. The service was great. If we're ever back in the area we'll definitely return here. The breakfast was decent. But...

Thank Benjamin N
Portland, Oregon
Reviewed 25 February 2015

I have stayed at this hotel several times ea of the last 4years and most recently last week. The excellence continues. My room was of adequate size(booked a king suite) clean, The bed was firm and wellmade w sheets and a duvet cover.The bathroom is well appointed w shampoo, conditioner,lotion and the hotel offers complimentary toilieteries on request. There are...

1Thank mike o
Boone, North Carolina
Reviewed 22 February 2015

The service at this hotel was exceptional. I appreciate Mariana at the front desk for her help. The maid was very honest and wonderful also. The room was very clean. The breakfast was great. We were very comfortable staying there and we felt safe.

Thank Crystal T
Reviewed 17 February 2015 via mobile

I have stayed here several times. Always clean and comfortable with decent staff and some of the better rates in town. This is my go to hotel in Asheville. The pillows were a little uncomfortable my last visit though. I will return.

Thank Jonathan H
Louisville, Kentucky
Reviewed 16 February 2015

This hotel was very clean, which was my main concern. I paid a very reasonable rate for it & wanted to be sure we had a clean room. However, it was not a quiet hotel. We travel with fans for background noise, & with 3 fans running in our room, I still heard doors shutting constantly & people walking/running in...

Thank bethanypaigeathome
Winnipeg, Canada
Reviewed 16 February 2015

Comfy pillow top bed, clean room. Had a great nights sleep and a hotel breakfast included. Would stay here again if traveling through this way. Arrived in time for a quick supper and then sleep so no comments about the city itself.

Thank Teensch
Reviewed 14 February 2015

My stay at this location was excellent. I was in Asheville to attend a funeral so would not have been in any mood for any type of problems. I had NONE!! From the moment I entered the lobby, was greeted by a friendly smiling face. Check in was easy and proceeded to my room. The room was equal or better...

Thank William M
Fort Lauderdale, Florida
Reviewed 13 February 2015

We found the place to be very clean and near all the places we wanted to see, but above all, the front desk attendee, Ms. Maria, was very courteous, even though we had to call her from the road a few times to give us directions. Then when we checked in, we found out she was a nicer person. Thanks!...

Thank Regina's F
Merrimack, New Hampshire
Reviewed 12 February 2015

This hotel was clean, comfortable, had good breakfast options (see below), and was convenient to both downtown and The Biltmore Estate. However, what truly made the difference was the staff members (especially: Krutika at the front desk) who went the extra mile to make recommendations, insure that I had everything I needed, and made me feel like a truly valued...

1Thank Christina C
Jacksonville, North Carolina
Reviewed 10 February 2015

The customer service we received from Krutika Patel was most excellent in helping us plan our stay/visit to the Asheville area. She was very knowledgable, helpful and professional. She returned calls as promised and was true to her word with information given.

Thank Cathy J

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
5 questions
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Jackson, Tennessee
over a year ago
1 month ago
Clintwood, Virginia
2 months ago
Juneau, Alaska
6 months ago
over a year ago

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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Area is very quiet, no need to select a certain side”
 of 5 bubbles bpatient142016, 7 Mar 2017 | Read review
“Our King Room was Great!”
 of 5 bubbles johnhK1697QB, 21 Feb 2017 | Read review
“If you prefer a bathtub, you might request before checking in.,”
 of 5 bubbles glynr34, 4 Feb 2017 | Read review
“Be sure to get room on top Floor away from Patton Avenue”
 of 5 bubbles D3608LBlindas, 2 Feb 2017 | Read review
“They were painting on floor 2, so we were in 322 on 3rd floor. Nice view or sunrise.”
  • Very comfortable bed.
  • room with safty bars
  • Sunrise from room 322.
 of 5 bubbles bonlouLexingtonSC, 1 Feb 2017 | Read review
5 of 5