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Residence Inn by Marriott Asheville Biltmore

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Traveller (45)
Room & Suite (36)
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Overview
  • Excellent49%
  • Very good29%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“bedroom suite”(19 reviews)
“front desk”(69 reviews)
“full kitchen”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
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Additional information
Offers from Residence Inn by Marriott Asheville Biltmore
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Offers from Residence Inn by Marriott Asheville Biltmore
Special Offer: Member Rates
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (466)
There are newer reviews for Residence Inn by Marriott Asheville Biltmore
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Traveller rating
217
137
68
29
13
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LanguageEnglish
217
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68
29
13
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All reviewsbedroom suitefront deskfull kitchenmission hospitalasheville biltmoremarriott propertiesthe breakfast areahousekeeping stafffree breakfastindoor poolfelt like homelocation was perfectexercise roomnice breakfastoatmealgas fireplacesocial hour
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191 - 195 of 464 reviews
Reviewed 12 April 2015

Stayed here for a long weekend while taking a course nearby. Hotel is very convenient to all the hot spots - Biltmore Estate, Downtown Asheville, MAHEC, etc. Service and staff were very good. Parking is a little scarce if you get in late; but the...More

Thank OSProfiler
Response from BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville BiltmoreResponded 21 April 2015

Dear OSProfiler, Isn't the McDonalds in Biltmore Village an awesome place? Thank you for sharing your experience at the Residence Inn Biltmore. Its great to hear you enjoyed our wonderful staff, spacious suites and even got a little swim in our pool! Your business is...More

Reviewed 11 April 2015 via mobile

I tried 6 outlets & my cellphone wouldn't charge in any. A maintence worker came & said that since the table lamps worked the problem was my charger. Luckily, my wife had an extension cord & after plugging my phone into that the charger worked....More

Thank johnNeptune_Nj
Response from BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville BiltmoreResponded 21 April 2015

Dear johnNetune_NJ, Thank you for sharing your feedback. We sincerely apologize for any issues you encountered while staying at the Residence Inn Biltmore. We appreciate your business and hope you consider staying with us again. Sincerely, Lauren McDevitt Marketing and Guest Relations Residence Inn Biltmore

Reviewed 9 April 2015 via mobile

I really enjoyed the Residence Inn. Friendly staff (except the breakfast Nazi), awesome breakfast selection, quiet and cozy rooms, and close to town, Biltmore Estate and hiking! A little pricey, or I would have given it 5!!!

Thank Donna T
Reviewed 3 April 2015

I too had the same terrible experiences with noise, a defensive staff who didn't seem to care if the guest was satisfied or not. And a management that seems to prefer to make excuses rather than correct the problems. Room was filth, everything seems to...More

1  Thank Hal J
Response from BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville BiltmoreResponded 9 April 2015

Thank you for sharing your review. We are sorry to hear your stay did not meet your standards, as we strive to accommodate all of our guests, human and four-legged, since we are pet-friendly. We do appreciate your business. Sincerely, Lauren McDevitt Marketing and Guest...More

Reviewed 1 April 2015

I love Residence Inns, and seek then out whenever possible. This one is a solid 3 1/2, as compared to a 5 I would normally give them. Desk personnel - every time I approached the desk - just weren't friendly. They got the job done,...More

Thank Libbytoo
Response from BFH_Marketing, Guest Relations Manager at Residence Inn by Marriott Asheville BiltmoreResponded 9 April 2015

Dear Libbytoo, Thank you for sharing your experience at the Residence Inn Biltmore. We appreciate your feedback about our front desk team, room types (we do have fireplaces in our larger suites), breakfast and location. It is always helpful to hear the opinions of our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$188 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Asheville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$188 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Asheville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (36)
Dining (2)
Questions & Answers
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Judy P
4 March 2018|
AnswerShow all 4 answers
Response from tczig | Reviewed this property |
I am not sure about the rooms, but the parking is right in front and there definitely is a ramp - and elevator. As for the rooms, I was in a third floor, 2 bedroom - not handicap room. I did notice there was NOT a bar in... More
0
Votes
stanjanestar13
26 July 2017|
AnswerShow all 6 answers
Response from AQflyer | Reviewed this property |
Yes... many Also some of the better Asheville foodie places are decent walk up the hill... will make for a good after meal walk
0
Votes
skerchner
11 July 2016|
AnswerShow all 2 answers
Response from Marion D | Reviewed this property |
Not sure. The one bedroom and two bedroom suites we stayed in both had fireplaces, but I don't know about the others.
0
Votes
Room Tips
"We prefer high floor rooms and this Inn did not disappoint."
Read review
"We did hear the ramdom train in the distance but not sure if a room in the rear would have been or not."
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"The suites are superb! Spacious, clean, & comfortable."
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"I suspect that all the rooms are good. We had Rm. 126, which was a good choice."
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