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Renaissance Asheville Hotel

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1,334 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
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Myrtle Beach, South Carolina
Reviewed 2 days ago NEW

This was our 2nd visit to this hotel, and likely our last. While it's a great location to walk to most areas or downtown Asheville, there are too many annoyances. First, their parking situation is terrible. Secondly, they either have some non-working elevators (it's a 12 story hotel) or the elevators are not programmed properly. Everyone was complaining about the...

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Thank cbarrydykes
birmingham, michigan
Reviewed 4 days ago NEW

The Renaissance Hotel in downtown Asheville is in a great location to explore the city. They offer free parking and there are plenty of spaces. It was nice to leave our car there and be able to head out into the city. The beds were comfortable, pillows comfortable (and I'm picky about my pillows!), and was adequately clean. There were...

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1Thank pottery59
Clayton, North Carolina, United States
Reviewed 4 days ago NEW

Great hotel. This was a great hotel. They offered clean and morden rooms and great customer service. It is nice to have a full service hotel offer free Wifi while the other full service hotels don't. I recommend staying here when in Asheville.

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Thank UncleThomas54
Reviewed 6 days ago NEWvia mobile

Brought wife and kids (3 boys all under 13) for a quick one nighter from Charlotte just to visit Asheville. Hotel was nice. Lobby/lounge/restaurant were all great. Indoor pool was key for our crew as we enjoyed swimming in the evening and in the morning. Location was an easy walk to all the stuff down town. We will be back!

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Thank dwhitley
Southlake, Texas
Reviewed 1 week ago NEWvia mobile

I stayed here to visit with one of my friends who lived in the area. This was my first visit to Asheville, North Carolina and I was so impressed. The area just reminds you of a mountain town in a whole other state. The view outside of the room was just magnificent. You could see the mountains and all the...

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Thank Lori D
Reviewed 1 week ago NEW

I came here for a conference and found it a decent hotel in good condition. The only thing close to a complaint that I have is that the fridge was inside a cabinet and the fridge door stuck on the cabinet side every time you tried to open it. But, it wasn't really a big deal. Most of the parking...

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Thank Blake S
toronto
Reviewed 1 week ago via mobile

With the Renaissance brand I was expecting a more upscale hotel. The hotel is old and the rooms very much like a Hampton Inn. Small room, small bathroom and no safe. Very poor use of lobby space with a tiny bar area and a gift shop with mostly jewelry and no magazines. There is limited parking in the front of...

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Thank troll999
Nicole P, Hotel Representative at Renaissance Asheville Hotel, responded to this review

Hi troll999, Thank you for choosing to relax at our hotel and for taking the time to provide us with your honest feedback. Please know that I have shared your comments with our leadership team as we strongly value guest satisfaction. Please also know that it is only with reviews like yours that our team is able to reflect and...

Greenville, South Carolina
Reviewed 1 week ago

As a platinum Marriott member, I stay at a lot of Marriott branded hotels. My review is based on other Renaissance and Marriott branded hotels. Positives - Hotel is in a great location, the rooms are quiet, and a good place to stay for business travelers, great lobby bar. Small frig in room but no microwave. Free parking (see negatives)...

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1Thank kooldudedad
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi kooldudedad, Thank you for choosing to stay with us in Asheville and for taking the time to provide us with details on your experience. Please know that I have shared your comments with our leadership and housekeeping teams. We are so pleased to hear that you enjoyed or convenient location and lobby bar. We hope you choose to relax...

Reviewed 1 week ago via mobile

Our stay was nice. Hotel was clean,beds were comfortable! Staff was very friendly on what seemed to be a very busy weekend! Great restaurants very near by.i didn't try the restaurant in the hotel. Very short walk to everything down town. Only thing that was odd was the fire evacuation. Yes....we had an evacuation. When we took the stairs down...

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Thank cris b
Reviewed 1 week ago

Our team was here for an offsite meeting. It is in a great location, the rooms are very clean and comfortable, and the staff was very accommodating. The meeting rooms are a bit dated and could use more electrical outlets, and the snacks could have been a lot better.

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Thank Rhyne A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 

Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: £134 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Asheville Hotel staff and other travellers.
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Questions? Get answers from Renaissance Asheville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 421 was at the end so it was nice and quiet. It has 2 queen beds.”
  • The usual 'towel plea' to hang your towel
 of 5 bubbles pottery59, 22 Feb 2017 | Read review
“Rooms were morden and clean”
 of 5 bubbles UncleThomas54, 22 Feb 2017 | Read review
“Views are great. Most rooms face either north or south. Upper floors offer longer-range views (right now you're saying, "no $hit").”
 of 5 bubbles Mark-in-NC, 3 Feb 2017 | Read review
“Mountain views and downtown views”
 of 5 bubbles Q1471KGryanm, 30 Jan 2017 | Read review
“The side facing Woodfin street has nice view of area mountains”
 of 5 bubbles HouseLover77, 30 Jan 2017 | Read review
5 of 5