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Renaissance Asheville Hotel

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1,293 Reviews from our TripAdvisor Community

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Showing 1,284: English reviews
Reviewed yesterday NEW

We were there on business and when my peer arrived they told her that there were no rooms available for a King. Then two other customers (one being a colleague) came and the registration person accommodated them with a King. Also, my room was not available either but I was going to get two queens. We then went upstairs and...

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Thank Pork C
Dutchess County, NY, United States
Reviewed 6 days ago NEWvia mobile

Super friendly, comfy, great location. Really good service with friendly front desk staff. Room was good value for the money, with really comfortable beds and enough space in the room to relax. Nice to come across on a long trip!

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Thank Mara S
Alpharetta, Georgia
Reviewed 1 week ago NEWvia mobile

Very accommodating. We asked for the top floor and they gave it to us. Very clean, updated rooms. Great location (right off the interstate) to walk to shops and restaurants. Only a few miles from The Biltmore Estate.

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Thank Pep_Girl05
Reviewed 1 week ago

Loved our stay at the Renaissance. The staff was first class and the room renovations outstanding. The location cannot be beat and you can walk to most places downtown. Room was well decorated and provide a quiet relaxing night of sleep. The hotel also offers free parking!

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Thank Chris J
Charlottesville, Virginia
Reviewed 1 week ago

When we arrived the room was not thoroughly cleaned including a pair of pajama pants on the floor from the previous guest. Overall property was dated and desperately needing a refresh. On a positive side the hotel is in a good location in walking distance to down town and a 10 minute drive to the Biltmore village.

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Thank R61A
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Dear R61A, thank you for choosing to discover Asheville with us and taking the time to provide us with your feedback. We are happy that you enjoyed our convenient location to downtown and that you had the opportunity to explore Biltmore Village. Please know that your review has been shared with our leadership and housekeeping teams in order to review...

Reviewed 2 weeks ago via mobile

Staff is very helpful and knowledgable. Lobby & grounds are beautiful. However, rooms and floors are very dated/ in need of repairs. I think housekeeping is a little lacking. Upon arrival to our room, trash in receptacle already and I moved the chair by the window and there were crumbs under there. It's only a one night stay so we're...

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Thank Melissa B
Nicole P, Manager at Renaissance Asheville Hotel, responded to this review

Hi Melissa, thank you for taking the time to reflect on your recent visit with us. I am thrilled to hear that our Navigators and team could help guide you to some of our local favorites as well as make your stay extra stay comfortable. Please know that I shared your comments with our leadership and housekeeping teams to help...

Metuchen, New Jersey
Reviewed 2 weeks ago

Nice hotel in a good location. Walking distance to many locations downtown. The beds were comfortable and the associates were helpful in local eatery suggestions. We went to the restaurant they recommended and it was good. The hotel itself is a bit on the older side for a Renaissance but everything worked fine. Free WiFI and parking was a big...

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Thank Akobayan
Jeffersonville, Indiana
Reviewed 2 weeks ago via mobile

Had a great stay at the renaissance downtown. Honestly, some of the best staff we've ever been treated by. We had a van and trailer and the valet let us unload our front and then had a reserved spot around the corner for us. The hotel is in the heart of downtown asheville and walkable to everything. Rooms were clean...

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Thank nickdittmeier
Greensboro, North Carolina
Reviewed 2 weeks ago via mobile

We stayed here during a visit to Biltmore Estate and the WNC Nature Center with our grandchildren. The Renaissance is newly decorated, spotless and beautiful. The rooms were lovely and the beds and sheets exceptional. Breakfast at the Writer's Choice restaurant was convenient and delicious! We were extremely pleased with our decision to stay at the Renaissance! This will be...

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1Thank nevergiveupnc336
SE MA
Reviewed 3 weeks ago

I had lived in Asheville and Black Mountain for 8 years back in the 80's early 90's and this was my first return to downtown Asheville. My room could not have been nicer. A corner on the 7th floor offered me a fine view with a gorgeous sunrise! I took the trolley tour which is good for getting around the...

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Thank littlehbrcoh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer. ... more   less 

Additional Information about Renaissance Asheville Hotel

Address: 31 Woodfin St, Asheville, NC 28801-3020
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: £130 - £311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Asheville Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Renaissance Asheville
Asheville Renaissance
Hotel Style:
#20 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Asheville Hotel staff and other travellers.
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Questions? Get answers from Renaissance Asheville Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor for the view”
 of 5 bubbles PorkC_13, 10 Dec 2016 | Read review
“I stayed in room 708. The elevators came quickly and it was high enough to offer a fabulous view.”
 of 5 bubbles littlehbrcoh, 18 Nov 2016 | Read review
“Our room was at the back of the hotel facing downtown and a view of the hills beyond.”
 of 5 bubbles 664bc, 9 Nov 2016 | Read review
“7th floor view of mountains was incredible!”
 of 5 bubbles brendanm803, 8 Nov 2016 | Read review
“Get a Heat/AC degree.”
 of 5 bubbles denniscT1368RM, 4 Nov 2016 | Read review
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