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We stayed here three years ago and it was a nice hotel but tired and needed renovating. They’ve redone everything and it’s wonderful! The rooms are all modern and beautiful with new everything- TVs, beds, furnishings, even the lighted bathroom mirrors and alarm clocks are...More
Our experience at this hotel can only be described as disappointing. The rooms ( we viewed two) were in need of remodeling and redecorating. They are definitely not resort quality.
I would not recommend this hotel to a discriminating traveler.More
4 Thank Michael F
Response from IHGService, Guest Relations Manager at Crowne Plaza Resort AshevilleResponded 1 week ago
Dear Michael F,
Thank you for choosing Crowne Plaza Resort Asheville and for taking the time to provide feedback about your experience.
I would like to start by apologizing to you for not meeting your expectations regarding the condition of our rooms. We strive to...More
We choose the Crowne Plaza for the view and quiet setting. The rooms were clean and quiet. We had dinner on Christmas at the onsite restaurant the Outlook. The staff was friendly and the food was good. The only issue is the road into the...More
Our stay at the Crowne Plaza in Asheville was perfect. Our room was oversized, perfectly clean, and updated. Check in was fast, and Sam at the front desk was so helpful. They have a great shuttle service to get you downtown.
Book with confidence.
The property was nice and the staff was friendly. However, we were bothered by the people in the next room. I think they were partly loud, but I think the walls are just thin. We had to call the desk twice, but they were eventually...More