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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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451 Reviews from our TripAdvisor Community

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Showing 449: English reviews
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Reviewed 3 days ago NEW

We had a quick one night stop, the place was so very clean! I watched the lady working on the 4th floor clean a room for a good hour! She even cleaned the trim casing around the outside of the door! She should get a raise! Great experience, comfortable beds and the bar was supplied well for a quick beverage!

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Helpful?
Thank Shelbie L
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for choosing the Holiday Inn & Suites. We truly appreciate your taking the time to review our hotel on TripAdvisor and for staying with us. Our Holiday Inn & Suites Associates take great pride in exceeding the high standards that IHG, themselves expect and what our guests deserve. Our Holiday Inn & Suites Team is excited to make...

Reviewed 1 week ago

Worst place I've stayed in years. Stay away! Our "suite" has a miniscule sitting room that allowed one of us to read at a time. Nowhere else to sit except on the bed. Nobody to help with luggage. Desk chair was so low I have to type in my lap because I can't reach the table top. Couldn't be adjusted....

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Helpful?
Thank John M
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to let us know about your experience at our location. We are sorry to hear that you had an unpleasant experience with us. We will certainly take your concerns very seriously during our location upgrade next year, and we certainly hope that you give us another opportunity to provide you with a fantastic stay...

Buffalo
Reviewed 2 weeks ago via mobile

The place was clean, and we liked the pool that goes between outside and inside, near the hot tub. Would have preferred to have breakfast included. Evening free shuttle was useful to travel into town and back to enjoy breweries without needing a designated driver.

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Helpful?
Thank Ctefanya
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you very much!!!! We are delighted that you had such a great stay with us. We look forward to having you stay with us again!

Hong Kong
Reviewed 2 weeks ago via mobile

Despite the name this HI is actually among a group of midrange hotels and eateries on the outskirts of Asheville. They run a free, on-demand shuttle to/from downtown from 4pm to 11pm. A late night Uber was $6. If you take the breakfast option when booking this gets you a $20 voucher for the restaurant, where breakfast for two with...

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Thank 330driver
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel.... We truly appreciate your staying with us during your recent visit. We look forward to your returning soon...

Reviewed 3 weeks ago

The king room was comfortable and clean, but, despite its name, this hotel is NOT "downtown" by any definition. It is a 40 minute walk or a 5 minute drive to downtown. As noted in earlier reviews, there is a shuttle that becomes available at 4 p.m. The hotel is in a back lot off Tunnel Road and is remarkably...

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Thank BlackSwamp
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank you for taking the time to review our hotel. We truly appreciate your staying with us while visiting the area. We our proud of exceeding the high expectations from our guests, IHG and our Holiday Inn & Suites Associates and will review procedures to ensure that we continue to exceed the high standard that are expected. We are 1.5...

São Paulo
Reviewed 4 weeks ago

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Thank Audirmartins
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Reviewed 4 weeks ago

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Thank Shannon T
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Hickory, North Carolina
Reviewed 14 February 2017

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Thank ncgold
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Milton, Wisconsin
Reviewed 29 January 2017

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Thank BuckyandSunny
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Reviewed 27 January 2017 via mobile

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Thank Chris B
HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Asheville Downtown staff and other travellers.
4 questions
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2 months ago
Jackson, Tennessee, United States
2 months ago
Washington
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Hotel & Suites Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher is better”
 of 5 bubbles L582GFjohnm, 11 Mar 2017 | Read review
“high floor is more quiet”
 of 5 bubbles Audirmartins, 23 Feb 2017 | Read review
“There is a mountain view if you are lucky enough to get a room facing the right direction ;)”
 of 5 bubbles shannont647, 21 Feb 2017 | Read review
“Ask for an upgrade to a suite-they have plenty of them”
 of 5 bubbles lindbloom, 3 Dec 2016 | Read review
“604 was a great room.”
  • King Room
 of 5 bubbles WildWonderfulWander, 24 Nov 2016 | Read review
5 of 5