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Comfort Suites Outlet Center

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Traveller (42)
Room & Suite (88)
Dining (7)
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Overview
  • Excellent34%
  • Very good43%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“outlet mall”(61 reviews)
“front desk”(90 reviews)
“room was clean”(45 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (661)
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Traveller rating
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265
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32
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223
265
97
35
32
Show reviews that mention
All reviewsoutlet mallfront deskroom was cleanthe breakfast areasleeper sofabiltmore estatewafflesdecent hotelthe blue ridge parkwayfree breakfasttwo double bedswould stay here againshopping and restaurantsconvenient locationstayed one nighteasy accesswonderful stay
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221 - 225 of 652 reviews
Reviewed 7 July 2015

For the price, you can't beat it! We have a family of 5 & need more than 2 beds. Having the sofa bed allowed us to all stay in the same room. The location of the pool could have been more private, but for 3...More

1  Thank 5cj2015
Response from CrystalCamacho, Director of Sales at Comfort Suites Outlet CenterResponded 8 July 2015

Thank you for your great review. We are happy that you found our hotel to be a great value and that your kids enjoyed the pool! We hope to see you again!

Reviewed 7 July 2015

I'm happy anytime I can get a good breakfast included. They had a nice choice from their hot items, and of course you can make your own waffle. The front landscape was being worked on while we were staying, so it looked a little rough....More

Thank Brenna P
Response from CrystalCamacho, Director of Sales at Comfort Suites Outlet CenterResponded 8 July 2015

Thank you for sharing your feedback with us! Our Biltmore tickets are discounted 2 day tickets for $50 per adult (from Memorial Day to Labor Day Biltmore allows children 16 and under in free). We are adjacent to the new Asheville Outlets as you mentioned....More

Reviewed 6 July 2015 via mobile

Stayed one night while traveling back home from a visit to the coast. My wife and I decided to do some sightseeing in the area and ended-up staying over. We picked Comfort Suites because we use that chain a lot plus availability was limited in...More

Thank NatureChaser
Response from CrystalCamacho, Director of Sales at Comfort Suites Outlet CenterResponded 8 July 2015

Thank you for your review. Our hotel had a complete renovation in 2008 and since then we have replaced all bed linen, towels, drapes, lamps, phones & TVs as well as upgraded our lobby, breakfast room & fitness room. We regret that you found the...More

Reviewed 30 June 2015

I stayed at the hotel for a week. The staff was very friendly and so were the other guests. I was surprised that the mall was actually an outlet. The rooms were spacious and well planned. The breakfast buffet had great options. This was very...More

Thank pegh8696
Response from CrystalCamacho, Director of Sales at Comfort Suites Outlet CenterResponded 1 July 2015

We are happy to hear that you enjoyed our hotel and location. Thanks for staying with us. We hope to see you again!

Reviewed 21 June 2015

Nice location next to outlet mall and close to trails. Room was clean, modern, spacious. Good breakfast choices including biscuits & gravy, eggs, sausage patties, waffle maker, yogurt, pastries, fresh fruit. Outdoor pool enjoyable for kids. Exercise room includes 2 ellipticals, recumbent bicycle, no treadmill....More

1  Thank HiDesertTraveler
Response from CrystalCamacho, Director of Sales at Comfort Suites Outlet CenterResponded 22 June 2015

Thank you for your review and for sharing your feedback with us. We will address the customer service issue with our staff. It is our policy to make eye contact, smile and acknowledge each guest that walks in the hotel. We are very sorry the...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$91 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Asheville
#29 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in Asheville
#29 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (42)
Room & Suite (88)
Dining (7)
Pool & Beach (3)
Amenities (15)
Business Centre & Event Rooms (6)
Questions & Answers
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Regina G
14 September 2017|
AnswerShow all 6 answers
Response from Crystal C | Property representative |
I got a couple of calls last week about guests booking through a third party site that showed our hotel picture but the address said New Jersey. I would call the hotel to be sure. Our number is 828-665-4000, OPTION 0 for the... More
0
Votes
Karlyn P
14 April 2016|
AnswerShow all 6 answers
Response from Crystal C | Property representative |
Yes, we are the only Comfort Suites in Asheville
0
Votes
June J
4 April 2015|
AnswerShow all 6 answers
Response from Crystal C | Property representative |
No, are 100% non-smoking.
0
Votes
Room Tips
"For complete privacy, pack a clothespin to make sure the curtains close completely. Cats are accepted."
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"Ask not to be next to the elevator"
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"Ice machines are located on alternate floors at one end (not centrally located next to the elevator) of the..."
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"If you can't climb stairs get a room close to the 1st floor. Elevator is extremely slow."
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