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Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)

1,373 reviews
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Traveller (95)
Room & Suite (119)
Dining (20)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tunnel road”(78 reviews)
“waffle house”(33 reviews)
“cookies”(74 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
All hotel details
Offers from Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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Reviews (1,373)Write a Review
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101
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Show reviews that mention
All reviewstunnel roadwaffle housecookieswafflesroom was cleanindoor poolbiltmore estatechain restaurantsgreat place to staybiscuits and gravywould definitely stay here againhot tubfree breakfastexercise roomhot breakfastking suitefront desk staff
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1 - 5 of 1,367 reviews
Reviewed 3 days ago

Unfortunately, this is not a review I like to give. Got slammed by snow storm last weekend and had to turn around half way into trip driving to Asheville and could not make booking due to road passage. Had booked room through Expedia so I...More

Thank Daniel A
Response from TunnelRoad, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)Responded yesterday

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience. I have addressed your remarks with our team, and I assure you we are working diligently to ensure a similar situation does not occur...More

Hotel's Favourite
Reviewed 25 October 2017

This hotel/inn is located only a couple miles from downtown Asheville. It has spacious parking and, inside the lobby, it is bright and welcoming with a really accommodating staff. The room we had on the second floor was well laid out and had one of...More

2  Thank David R
Response from TunnelRoad, General Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)Responded 27 October 2017

We are so pleased to hear that you enjoyed your stay! I am glad that you enjoyed the value and the convenient location of our hotel! I am glad that we were able to meet your expectations of service and accommodations and we're all looking...More

Reviewed 3 days ago

Review collected in partnership with Country Inns & Suites By Carlson
Thank russellh238
Reviewed 4 days ago via mobile

We had the opportunity to stay for consecutive nights at this Tunnel RD location, convenient to all we had planned to do while in town. All the staff we dealt with over 3 days was helpful, super friendly and competent. We had trouble getting the...More

Thank JaneH831
Reviewed 1 week ago

There are a lot of hotel chains on tunnel road with lots of restaurants, a mall, Whole Foods etc in the area. It is approximately 15-20 minutes to Biltmore Estate and the village but there is no need to stay in that area. Country inn...More

Review collected in partnership with Country Inns & Suites By Carlson
Thank John S
Response from Brandy C, Guest Relations Manager at Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)Responded 6 days ago

John S, Thank you for your high rating of our hotel and for taking the time to share your experience! I do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. On...More

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Traveller (95)
Room & Suite (119)
Dining (20)
Pool & Beach (18)
Hotel & Grounds (77)
Bathroom (11)
Business Centre & Event Rooms (3)
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#12 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$245 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#12 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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