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Holiday Inn Asheville - Biltmore East

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Traveller (57)
Room & Suite (239)
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Overview
  • Excellent80%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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Traveller rating
73
13
4
2
1
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Time of year
LanguageEnglish
73
13
4
2
1
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All reviewsusb portswood fired grillboth breakfast and dinnerfront deskgolden retrieverpet friendly roomnice bedon site restaurantrooms were spotlesspull out sofagreat place to stay in ashevilleblack mountainchain hotelgreat hotelnice poolmountain viewpool area
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1 - 5 of 93 reviews
Reviewed 1 week ago

I live in the area and volunteer with the the Black Mountain-Swannanoa Chamber of Commerce. Last week the volunteers were invited to a joint presentation by the staffs of the Blue Ridge Heritage National Area and the Oteen Holiday Inn. What an amazing place.. and...More

Thank joestand
Response from Sam M, Public Relations Manager at Holiday Inn Asheville - Biltmore EastResponded 1 week ago

Thank you so much for the wonderful review of our hotel. We are so happy that you came to the Black Mountain Event and hope that you and your family will join us for dinner one day. We appreciate the wonderful review and the kind...More

Hotel's Favourite
Reviewed 2 weeks ago

This was a 5 star experience for us! We'd made reservations elsewhere, only to discover that hotel was horrible. Holiday Inn Asheville - Biltmore East saved the day! From the incredible gals at the front desk, to the waitstaff in their restaurant, to our inviting...More

3  Thank imaboutbooks
Response from Sam M, Public Relations Manager at Holiday Inn Asheville - Biltmore EastResponded 2 weeks ago

Thank you so much for the wonderful review of our hotel. We are so happy that you enjoyed your stay. The Holiday Inn Biltmore East was recently awarded IHG's most prestigious award The Torch Bearer". It is because of guests like you that make it...More

Reviewed 1 week ago

This is an award winning Holiday Inn. We met the owners on our visit as they were having their award dinner. The hotel is about 5 or 6 miles from the Biltmore Estates, very easy to get to. You can buy your tickets at the...More

Thank ccjpcal
Response from Sam M, Public Relations Manager at Holiday Inn Asheville - Biltmore EastResponded 1 week ago

Thank you so much for your kind words and compliments. We are so happy you stayed with us and hope that you will visit us again when you are in the Asheville area.

Reviewed 2 weeks ago

After my first visit which resulted in a totally adverse experience, the management offered two free nights in compensation. They did put us in the fourth floor suite. It did have hot water this time. However, acoustically it was ideally located so you could record...More

Thank qed982
Response from Sam M, Front Office Manager at Holiday Inn Asheville - Biltmore EastResponded 1 week ago

Dear Guest, With more information I would be happy to clarify the issues you had while staying at the Award winning Holiday Inn Biltmore East. We strive to insure that all of our guests are given the legendary customer service we are known for. I...More

Reviewed 3 weeks ago

We travel to Ashville to see our grandchildren. We have 2 dogs its not easy to stay at someones home with 2 dogs so we stayed at Holiday Inn. The accomidations were more then expected large room and close to an exit to let the...More

Thank Denise A
Response from Sam M, Public Relations Manager at Holiday Inn Asheville - Biltmore EastResponded 3 weeks ago

Thank you so much for the wonderful review of our hotel. We appreciate you and your family staying at the Holiday Inn Biltmore East and hope that you will return again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$102 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Asheville
#14 Romantic Hotel in Asheville
#26 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Family Hotel in Asheville
#14 Romantic Hotel in Asheville
#26 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (57)
Room & Suite (239)
Dining (83)
Pool & Beach (49)
Amenities (74)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
Questions & Answers
Ask a question
brandy407
4 November 2017|
AnswerShow all 9 answers
Response from hieastsales | Property representative |
Thank you everybody for your amazing and quick answers. Pets are only allowed on our first floor. That way our guests with allergies will not be exposed to pet dander in their room. We look forward to your visit!
1
Vote
William S
28 June 2017|
AnswerShow all 3 answers
Response from hieastsales | Property representative |
we are about 7mile from the entrance
0
Votes
Room Tips
"Avoid the breakfast room. It is not complimentary. The benches are worn by many years of usage."
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"We were on the 4th floor, and it couldn't have been more relaxing and quiet!"
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"first floor is pets could be a little nosiy if you are not a pet owner. People letting there dogs out at all..."
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"Pet area (complete with poo bags and receptacle) is very accessible from the side entrance on the main floor."
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