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Rock Haven Terrace Motel

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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Reviewed 7 August 2016 via mobile

WORST PLACE EVER! If you like a cockroach surprise in your bedsheets, a disgusting garbage smoky smell in the non-smoker room, dirty room and bathroom, no wifi in room in contrast to advertisement, no provided showergel/shampoo and an extra NASTY, ridiculous and unfriendly NO REFUND service policy when trying to escape this place after discovering the room and realising the...

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3Thank Felix R
Beaufort, South Carolina
Reviewed 1 August 2016

This place was not safe in anyway. After driving five hours it only took three minuets to go and demand my money back. There is a no refund policy and the lady did not want to refund our money until my husband took her and showed them the drug paraphernalia all over the room. Also two doors to enter our...

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3Thank ladymara31
Reviewed 27 June 2016

Granted, I spent very little time in this motel during my visit, but it was fine for sleeping at the end of the day. The room was the family suite with 2 beds, and only one of the rooms had an AC unit, so the second room would get quite hot in the afternoon. The room was clean but had...

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Thank Erin L
Chapin, South Carolina
Reviewed 19 June 2016

Pride of ownership does not exist here.. Ive never been in a more disgusting place anywhere in the US.. I actually thought I was in Delhi or some other 3rd world cesspool instead of Asheville... The sink won’t drain. Hole in the bathroom door stuffed with toilet paper. Outlets with no covers. Im sure it was a really nice place...

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1Thank JerseyJoe123
Marietta, Ohio
Reviewed 30 May 2016 via mobile

I've visited all 50 states and stayed at some bad hotels here and there but this one is definitely one of the dirtiest and most outdated for the ridiculous price we paid for it. Would never recommend it even though it is indeed very close to Asheville. Save your money and time and look elsewhere.

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2Thank ginger2003_98
Reviewed 30 May 2016 via mobile

This was the WORST hotel I've ever stayed at!!!! The chairs were filthy. The bathroom had another door connected to it and it had tape to hold it shut. I was afraid to go to sleep because I didn't know if anyone would break in through that door. WILL NEVER STAY THERE AGAIN AND WILL NOT RECOMMEND THIS TO MY...

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Thank Janice K
De Queen, Arkansas
Reviewed 25 April 2016

We checked in and left for dinner. When we came back, they informed us we were in the wrong room and we had to repack or stuff and move. The room they moved us to was really bad. The people next to us were loud and arguing. The heat could not be adjusted, so it was either burn up or...

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2Thank Cynthia M
Raleigh, North Carolina
Reviewed 12 April 2016

I’m writing this comment in order to share my very bad experience with this motel. My friend and I were excited to visit Asheville for a weekend and we thought that spending a weekend in this motel rated 5.4 would be great. At the arrival, the woman at the reception who spoke a very bad english with a thick indian...

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5Thank Maximilian W
Birmingham, Alabama
Reviewed 23 January 2016

My family likes supporting quaint small non-chain hotels. Our choice of Rock Haven was a big mistake. The room we stayed in was an absolute dump. The bed spread was stained and dirty. The room smelled terrible. And after a strong evening rain, the room leaked water throughout the back next to the bathroom. I should have suspected this happens...

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Thank Patrick B
Reviewed 12 October 2015 via mobile

It was a busy weekend in Asheville. Columbus Day, as well as, their Oktoberfest and so many of the hotels I normally stay in (holiday inn, courtyard, etc.) were either booked or too expensive. This motel was charging $136, which is more than I've paid to stay in one of the chains, but it was all that was available. My...

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2Thank Joseph W

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Rock Haven Terrace Motel

Address: 1464 Patton Ave, Asheville, NC 28806-1740
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: £60 - £88 (Based on Average Rates for a Standard Room)
Number of rooms: 22
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Questions & Answers

Questions? Get answers from Rock Haven Terrace Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The family suite was better than the other rooms we were offered.”
 of 5 bubbles erinl196, 27 Jun 2016 | Read review
“The WiFI only works if you stand outside the owners room ..”
 of 5 bubbles JerseyJoe123, 19 Jun 2016 | Read review
“The motel was so bad that my husband and his friends drove the rest of the way into Charlotte that night.”
 of 5 bubbles jeanneB, 30 Jun 2015 | Read review
“Very comfortable bed and good clean room.”
 of 5 bubbles giznbax, 30 Oct 2014 | Read review
“Stay somewhere else (unless you are stuck like I was).”
 of 5 bubbles shinysideup2day, 2 Jan 2014 | Read review
5 of 5
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