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Hilton Boston Back Bay

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Hilton Boston Back Bay
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2,689 Reviews from our TripAdvisor Community

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Showing 2,439: English reviews
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United States
Reviewed yesterday NEWvia mobile

I stayed here for 1 night while in town for a meeting at the Haynes convention center across the street. The staff were very friendly. The check-in staff immediately accommodated my request for a late check-out. The doorman was very helpful with directions & helping uber drivers. Loved the welcome chocolate on my bed. And for once, the heat/ac unit...

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Helpful?
Thank azgal_33
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

My boyfriend and I stayed here for New Years Eve, checking in on the 30th and staying until the 2nd. First, this is a GREAT location. The Prudential Center is a quick walk through the Sheraton across the street and up the escalator in the Prudential Center Mall. Since it was New Years Eve, there was a bit of a...

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Helpful?
1Thank Penny R
About Hotel's Favourite Review
Ashford, Connecticut
Reviewed yesterday NEWvia mobile

An overnight in Boston for a brief college tour of 4 schools was made better by the wonderful room and great service provided by the front desk. They helped us with public transportation which seemed a bit intimidating to this country bumpkin. Although costs in the city are higher than other places, we were able to park our car for...

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Helpful?
Thank Sue L
Richmond, United States
Reviewed yesterday NEW

We could hear mechanical noises almost all the time, was it the elevator wheel? Maybe... Floors lower down may be unable to hear this sound. We can't be sure. It was a very industrial sound and sounded like a bowling ball the size of a VW rolling across a concrete floor somewhere. Regardless, it was very loud in room 2212....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Q2345ONjohng
appleton, United States
Reviewed yesterday NEW

The hotel has a very friendly and helpful staff. It's modern and clean, and is in a great location. They also have a complementary van to and from the train station and airport. Highly recommended. The rooms are fairly large and the shower is hot and strong.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Peter P
Reviewed 3 days ago NEWvia mobile

After a long drive we were happy to find the hotel. We were tired and probably looked a little worn out when we went to check in but Sam immediately changed our attitudes. She's wonderful! She was patient while I searched for my information to check in, gave us a complimentary upgrade to a little larger room. She is a...

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Helpful?
Thank Tammi E
Charlotte, North Carolina
Reviewed 1 week ago

I work in Boston and travel here regularly on business. It is competent as business hotels go but the lobby is lacking and the location, while very central, is kind of tucked away and takes longer to get to than it should given the way the streets go. Unless you have Hilton loyalty there are better choices in Back Bay.

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Helpful?
1Thank alejandroreti
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time and effort to write a review about your stay with us. Your comments provide us with valuable feedback that we take into consideration in order to provide an exceptional guest service experience. On that note, we would like to sincerely apologize for failing to exceed your expectations during your...

Scottsdale, Arizona
Reviewed 1 week ago

Hilton Back Bay's location and ease of getting to local malls, etc. are a great feature of this hotel. Rooms are clean and modern. Staff is always friendly and seem happy there. As a wheelchair user, everything is accessible; however, the lift to teh Executive Level and Restaurant needs some work... loud and sometimes difficult to operate. The staff id...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dr0119
Wichita, United States
Reviewed 1 week ago

Excellent location supported by a very knowledgable staff of the city. Very prompt with inquiring about my week stay. Even after making recommendations they would follow up with asking how my experience was daily.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carlos R
Albany, New York
Reviewed 1 week ago via mobile

I stayed here last week on floor 17. The room was nice the hotel staff was accommodating. In room 1707 you are close to the ice machine which for periods of time you can hear water running in your room constantly as if a shower is running in the bathroom. I came here for business but also was with my...

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Helpful?
Thank bradleya506

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more   less 

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Region: United States > Massachusetts > Boston > Back Bay
Price Range: £144 - £372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Back Bay 4*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Travelocity, Priceline and Booking.com so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#38 Luxury Hotel in Boston
#45 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Back Bay staff and other travellers.
31 questions
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Wilmington, Delaware

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Questions? Get answers from Hilton Boston Back Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 24th floor, room 2410, is superb”
 of 5 bubbles johnH1892DD, 8 Feb 2017 | Read review
“Best rooms top floors. Location of hotel is NOT noisy (even with a fire station nearby). Ask for a river view.”
 of 5 bubbles fdeigman, 29 Jan 2017 | Read review
“High rooms offer a great view.”
 of 5 bubbles , 24 Jan 2017 | Read review
“Rooms ending on 06 have a great view of the river and Fenway Park as well as the CITGO sign”
 of 5 bubbles STEVEND265, 8 Jan 2017 | Read review
“Ask for a room away from the ice machine.”
 of 5 bubbles nsiotto, 4 Jan 2017 | Read review
5 of 5