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Hilton Boston Back Bay

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Hilton Boston Back Bay
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2,606 Reviews from our TripAdvisor Community

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Showing 2,368: English reviews
Plymouth, Michigan
Reviewed yesterday NEW

We stayed at the Hilton for one night this past weekend. Our room wasn't ready when we arrived at 11:30 am (check in is at 3pm, but we requested early check-in if possible), so we dropped our bags and headed out. The hotel called us when our room was ready. We had a room with double beds on the 25th...

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Helpful?
Thank lovinlifeinmichigan
New Brunswick, Canada
Reviewed yesterday NEW

We felt really welcome at this Hilton Staff were great, rooms lovely. Centrally located and really easy to find what you needed from this location. GREAT salad restaurant behind the Sheraton, for a healthy alternative. Starbucks inside hotel is a bit more expensive than others

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Helpful?
Thank trishraine
Lake Hopatcong, New Jersey
Reviewed 3 days ago NEW

When we checked in to the hotel, our room was extremely hot. When we called down to the front desk to address the heat, they said that the temperature was controlled by the building and there was nothing we could do to adjust it. None of us slept Friday night because it was so hot. Also, if you're staying more...

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Helpful?
Thank Megan K
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time to commend our team members for providing you with excellent guest service. We are also thrilled to hear that the location of the Hilton Boston Back Bay afforded you. We appreciate the feedback you have provided and would like to apologize for the heating issue that arose during your stay. It is most unfortunate...

Reykjavík, Iceland
Reviewed 3 days ago NEW

I had a very nice staying at this hotel. The location is very good, the rooms a big and the beds a comfortable and cleaned very well. The staff is very helpful with every question asked. The breakfast is good and in every apartment in the hotel you´ll get a great cup of coffee

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Helpful?
Thank karlottadufam
Somerville, MA
Reviewed 4 days ago NEW

The Hilton Boston Back Bay is one of our favorite hotels. We just completed the first of three weekend stays this month (celebrating my birthday, our anniversary, and a family Boston Christmas weekend.) The hotel is first-class, the location is perfect, and above all, the staff is gracious, friendly and helpful. On this stay the front office director, Mr. Talic,...

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Helpful?
Thank ENDeav0r
Denver, Colorado
Reviewed 4 days ago NEW

The rooms could use some TLC and updating to raise to the level of a Hilton. Room service was excellent and fast. The location is fantastic for shopping, walking to the Library and much more. Valet staff were very helpful and enabled a feeling of safety.

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Helpful?
Thank wendymunz
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Thank you for taking the time to commend our team members for providing you with excellent guest service. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent...

Reykjavik, Iceland
Reviewed 1 week ago

I staied at Hilton for two nights for business conference. A great choice for that kind of visit and for a short visit in Boston. The location is great, in a walking distance of central Boston. The room was lean and at good size with a big and comfortable bed. Great location for a business confrenses and group meetings.

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Helpful?
Thank Lilja U
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We are thrilled to hear that you enjoyed your stay here at the Hilton Boston Back Bay and the convenience our location afforded you. Providing positive and memorable experiences for our guests is the reason for our success along with our excellent location. Thank you for taking the time and effort to share your experience at our property with you....

Isafjordur, Iceland
Reviewed 1 week ago

Good service, polite, helpful and good staff. Lovely and calming atmosphere. Gloria at the restaurant is wonderful and nice. Good food and just a short walk to Newbury street where you can walk around and or shop.

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Helpful?
Thank ernabjorkj
New York City, New York
Reviewed 1 week ago via mobile

I stayed at this hotel with a friend visiting from outside the country. I have Hilton Diamond status, and I wanted to make sure that my friend had a good experience. The hotel happened to be priced very high for the weekend...however it is Boston, and hotels are frequently priced very high. I called first before using the mobile app...

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Helpful?
Thank ChadNYC212
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time and effort to write a review about your stay with us. Your comments provide us with valuable feedback that we take into consideration in order to provide an exceptional guest service experience. On that note, we would like to sincerely apologize for failing to exceed your expectations during your...

west midlands
Reviewed 1 week ago

Not a full service hotel as stated.Starbucks coffee house advertised as morning lunch and night-wrong opened at 6-30am closed a between 2/3pm and staffed by one of the rudest employees I have had the misfortune to come across in any Starbucks ever.Walls in room absolutely paper thin are able to hear toilets flushing from both sides and every other noise...

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Helpful?
Thank coventryWestMidlands
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time and effort to write a review about your recent stay at the Hilton Boston Back Bay. It is important that we constantly take guest comments into consideration so we appreciate the feedback you have provided. On another note, please accept our deepest apologies for failing to exceed your expectations. We have informed the Director...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more   less 

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3155
Region: United States > Massachusetts > Boston > Back Bay
Price Range: £88 - £328 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Back Bay 3.5*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, HotelsforEveryone, Orbitz, Travelocity, Priceline and Booking.com so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#45 Romantic Hotel in Boston
#45 Family Hotel in Boston
#47 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Back Bay staff and other travellers.
29 questions
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Questions? Get answers from Hilton Boston Back Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel”
 of 5 bubbles coventryWestMidlands, 29 Nov 2016 | Read review
“try facing to Prudential”
 of 5 bubbles estherPR, 16 Nov 2016 | Read review
“Avoid rooms facing west when temp in daytime is near 60 or above.”
 of 5 bubbles bobsV2461PL, 5 Nov 2016 | Read review
“Double lock your doors, great views on 22nd floor”
 of 5 bubbles Sugarplum919, 30 Oct 2016 | Read review
“Try for a high floor facing Northwest towards the Charles River”
 of 5 bubbles pasowine, 25 Oct 2016 | Read review
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