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The Ritz-Carlton, Boston

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#25 of 83 Hotels in Boston
Certificate of Excellence
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The Ritz-Carlton, Boston
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684 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Boston
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Showing 651: English reviews
Washington DC, District of Columbia
Reviewed 5 weeks ago

The hotel offers everything that you need. From the friendly front desk staff to the great house keeping staff, this hotel has it all. Perfect for anything you are looking for. We stayed four nights and cloulnt find anything to complain about.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 851ranik
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear 851ranik, Thank you so much for the complimentary words regarding The Ritz-Carlton, Boston following your recent visit. I am so glad to hear your stay was everything you could have hoped for during your multiple-day visit; we look forward to another opportunity to serve you when your travel plans next include Boston. Warmest regards, Tim Terceira, General Manager

East Longmeadow, Massachusetts
Reviewed 18 February 2017

As usual the Ritz Carlton provided us with a very special experience. The staff was wonderful and attentive from check in until we left. The doorman when we were leaving I believe his name was Kenneth was very friendly and helpful. We especially enjoyed the Club Lounge. Will definitely stay there again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank angelaaW7742HY
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear angelaW7742HY, It is wonderful to hear you enjoyed your stay at The Ritz-Carlton, Boston, and that our Ladies and Gentlemen took excellent care of you. I will proudly share your comments with Kenneth and with our Club Lounge staff members in particular, all of whom embrace our goal to meet and exceed your expectations. Thank you for taking the...

Boston, Massachusetts
Reviewed 14 February 2017 via mobile

Marvin was amazing, best bartender I have met in a while. We dropped into the bar on the way back to our hotel from the movies on a very cold Saturday late afternoon. I ordered a Baileys Coffee and it was perfect, nice and hot the way I like it. Marvin shared his secret method of heating the Baileys before...

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Helpful?
Thank Marie C
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Marie C, Thank you so much for your kind review and comment of your recent experience at the Bar in Artisan. With the warm service provided by our professional ladies and gentlemen, it is indeed a hidden gem well worth visiting when in the Boston Common area or Theater District. I will proudly share your comments with Marvin who...

New York City, New York
Reviewed 14 February 2017

First off they let us check in early so we could freshen up before our show around the corner at the Opera House. The staff is so friendly and helpful without being fake. Our room had a great view over the Common, the room was huge to begin with, the bathroom incredibly so, especially the soaking tub which we used!...

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Helpful?
Thank twikdonovan
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear twikdonovan, I certainly appreciate the time you took to comment on your recent visit to The Ritz-Carlton, Boston! The dedication of our professional and friendly ladies and gentlemen, as well as our beautifully appointed, large and comfortable rooms, make for a wonderful treat and getaway destination, especially when coming to town to enjoy the theater and ballet in such...

Sao Bento Do Sul, SC
Reviewed 14 February 2017

Visited Boston with my family. We had a great time! Great service and friendly staff! The room was really nice and a nice view. Very well located within walking distance from the Boston Common and many other locations.

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Thank Rafael G
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Dear Rafael G, Thank you for your review of The Ritz-Carlton, Boston following your recent visit. I am happy to hear you and your family experienced the thoughtful and thorough service provided by our ladies and gentlemen, and that you enjoyed the room with a view as well as our central location with easy access to many of Boston's sites...

Boston, Massachusetts
Reviewed 13 February 2017

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Thank Boston L
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

New York City, New York
Reviewed 12 February 2017

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Trevor M
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Boston, MA
Reviewed 6 February 2017

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Thank barbboston
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

San Antonio
Reviewed 5 February 2017

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Thank LenM
TimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

Michigan
Reviewed 2 February 2017

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Thank jshayden
MrTimTerceira, General Manager at The Ritz-Carlton, Boston, responded to this review

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Boston staff and other travellers.
3 questions
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Long Island NY
9 months ago

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Questions? Get answers from The Ritz-Carlton, Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, overlooking the Boston Common”
 of 5 bubbles barbboston, 6 Feb 2017 | Read review
“Ritz Club Level will significantly improve your stay.”
 of 5 bubbles AlvinMonk, 2 Jan 2017 | Read review
“Upper floors are a bit quieter”
 of 5 bubbles 226marshallc, 30 Dec 2016 | Read review
“If you want a room on a low floor, rooms start on the 9th floor and there are no public stairs if you want to walk up.”
 of 5 bubbles 785leew, 13 Nov 2016 | Read review
“try to get a room facing the Boston Common”
 of 5 bubbles esernel, 16 Sep 2016 | Read review
5 of 5