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Embassy Suites by Hilton Boston - at Logan Airport

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#58 of 82 Hotels in Boston
GreenLeadersPlatinum level
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Embassy Suites by Hilton Boston - at Logan Airport
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2,118 Reviews from our TripAdvisor Community

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Showing 1,997: English reviews
United States
Reviewed yesterday NEW

Really good value in a very expensive city. Room was perfect, with work desk and living room. Excellent breakfast pancakes. Boston downtown is fairly close, only 10-15 minutes by Uber. Best shopping experience is Newbury Street from high end to daily wear like Uniqlo. One tips about Uber is that most will stop at Porter Street instead of the hotel...

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Helpful?
Thank Herbi R
Kentville, Canada
Reviewed yesterday NEW

My family and I stayed there over New Year's for a family vacation. Our first morning, we discovered a live bed bug in our room. My wife was extremely upset as we called the front desk. The engineering dept was sent up to have a look. At first they were skeptical that it was actually a bed bug but we've...

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Thank DeanMD902
A TripAdvisor Member
Boston, MA
2 reviews
Reviewed 2 days ago NEWvia mobile

Hi , Good evening I'm writing this review to let you know the outstanding customer service I received when I dined at the bar . The bartender was very attentive and polite . Even the young man at the valet service Anthony C, quick and reliable with a big smile. Thank you again. Look forward to coming back 5 star...

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Helpful?
Thank A TripAdvisor Member
Round Rock, Texas
Reviewed 2 days ago NEW

Terrible food and atmasphere. Staff was lost. Kitchen far from serving area. Menu weak. Food cold. For a nice hotel, this didnt fit. I would create a better atmosphere and train chef and staff. They spoke broken english.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank K6438UQlarrys
Boston, Massachusetts
Reviewed 3 days ago NEW

We held a small group meeting here that included some overnight guest, using the airport shuttle and catering services. Everything was handle professionally and to accommodate our wishes!! Very nicely done!

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Helpful?
Thank comsysma
San Diego, California
Reviewed 4 days ago NEW

Friendly staff, clean room, free breakfast was great! Evening reception was perfect for watching football at the bar. Wifi worked perfect. Highly recommend staying here! The shuttle is super convenient for getting to and from the airport. And the hotel was only a short cheap uber ride to downtown.

Review collected in partnership with Embassy Suites Hotels
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Thank tennillep2017
Chatham, United Kingdom
Reviewed 6 days ago NEW

I have chance to visit Boston as part of participation in Liver disease meeting and booked this hotel with airport pickup you can tell how the services level which was special and highly regarded with excellent service rooms very specious and excellent size with excellent foods. Metro within walking distance 5-7 minutes and 20 minutes to downtown city centre. Highly...

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Helpful?
Thank Mohamed Gibril S
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Mohamed Gibril S, It sounds like you were able to take full advantage of our convenient location and access all that Boston has to offer. I hope you meetings went well and we look forward to your next visit. Safe travels, James C

New Brunswick, New Jersey
Reviewed 6 days ago NEW

Good value. Good location. Great breakfast. Property could use a renovation. Close to airport and subway stops. Made to order omelettes were very good and mangers reception is a nice touch. Unfortunately, the state doesn't allow them give give free alcohol at the reception.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tom B
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Tom B, I hope you enjoyed the car show. Thank you for taking the time to share your experience at our hotel. We are glad that you enjoyed your stay. We do wish that we could provide the typical evening reception but unfortunately the law won't allow it. We look forward to welcoming you again. Safe travels, James C

Longview, TX, United States
Reviewed 6 days ago NEW

I work for a company based in New Hampshire and it's difficult to get evening flights back to small town Texas after work hours, so I often take an early morning flight home the next day. This property is PERFECT for that! So close to the airport - easy shuttle every 20 minutes. But I didn't hear the airplanes at...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Mandi L
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Mandi L, We are glad that our convenient location and frequent shuttle service to Boston Logan airport works so well for your travel schedule. Thank you for taking the time to acknowledge our friendly staff. We look forward to welcoming you again. Safe travels, James C

Reviewed 6 days ago NEW

If you need to stay at or by Logan airport, this hotel is very good location. The hotel itself is getting a little worn and could use some upgrading including the rooms. The rooms are spacious with separate sitting rooms and bedrooms with a comfortable enough bed. Please note that since my previous stay there, they have upgraded the TVs...

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Helpful?
Thank Willyt962
James C, General Manager at Embassy Suites by Hilton Boston - at Logan Airport, responded to this review

Dear Willyt962, Thank you for taking the time to share your feedback, I appreciate your comments as they help us to fine tune our operation. We strive to continually improve the hotel the TV's being a recent upgrade and more improvements will be forthcoming this year. We look forward to welcoming you again. Safe travels, James C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Boston - at Logan Airport

Address: 207 Porter Street, Boston, MA 02128-2213
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Price Range: £102 - £378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Boston - at Logan Airport 3.5*
Number of rooms: 273
Reservation Options:
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Also Known As:
Embassy Suites Boston Logan Airport Hotel Boston
Boston Embassy Suites
Hotel Style:
#5 Green Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
#51 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Boston - at Logan Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Boston - at Logan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to airport, large rooms”
 of 5 bubbles comsysma, 20 Jan 2017 | Read review
“Best for value clinical close to metro with shuttle services, very quite rooms”
 of 5 bubbles mohamedgibrils, 17 Jan 2017 | Read review
“All rooms are excellent! Every room is a suite.”
 of 5 bubbles Alexandra_Brook, 11 Jan 2017 | Read review
“Ask for a city view on a high floor”
 of 5 bubbles cmhprh, 31 Dec 2016 | Read review
“Request a room close to elevator as it's a long walk to some rooms”
 of 5 bubbles 63JaniceAnn, 12 Dec 2016 | Read review
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