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Kimpton Onyx Hotel

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#35 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,327 Reviews from our TripAdvisor Community

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Showing 1,225: English reviews
Fair Haven, Vermont
Reviewed 5 days ago NEWvia mobile

The was my husband and my first trip to Boston together, and we decided to stay close to TD garden as we were going to a Bruins game on Saturday. We checked in a little early and the hotel staff was more than accommodating even though the room wasn't quite ready. So they did take our bags and valet our...

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1Thank Kristine P
Sunderland, United Kingdom
Reviewed 1 week ago NEWvia mobile

I and my wife stayed at the Kimpton Onyx for 1 night on the 29th December and thoroughly enjoyed our stay. We booked this Hotel on the basis of excellent value and the location to the TD Garden as we had tickets for the WWE live holiday tour. Check in was swift and the front desk team were extremely helpful....

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1Thank gashnleyna
Toronto, Canada
Reviewed 2 weeks ago

Stayed 5 nights over Christmas holiday and I would do it again if I am ever in Boston. I was very happy with the room I got for the price I paid. It was modern, stylish, and most important, very clean. The bed and pillows were comfy, and the TV was a good size, 42" or so. It can be...

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Thank Russell Y
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm so happy to see that the Onyx was just what you needed for your trip to Boston Russell. Thank you so much for staying with us and for taking time to share you experience with us. I do hope you'll find your way back to Boston and back to the Onyx. Happy 2017! Jessica

Doylestown, Ohio
Reviewed 3 weeks ago

If you are searching for a downtown, Boston hotel, stop. This is it. We stayed here for 7 nights in December. Every part of our stay here has been perfect. The location puts you within seconds of a T-Line and the TD. Dining options nearby are plentiful, with a great place called Porters Bar and Grill next door. There is...

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Thank DanCAK
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for your amazing review. Its nice to see that the Onyx was the perfect hotel for your trip. And I hope you do come back and visit again! Thanks for staying with us. Happy 2017! Jessica

Ohio
Reviewed 3 weeks ago

Amazing. Stop looking around and just book it. The staff is THE friendliest I've encountered, and I have been to 40+ countries. Shout out to Brian and Brad for all their help in tourist locations, travel, activities to partake in, and even booking additional nights because we just couldn't bring ourselves to try another hotel! The location is ideal- steps...

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Thank Brianne P
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Brianne, thank you so much for taking time to not only let us know how your stay was but to also call out two members of our amazing staff. I've already passed this along to the dynamic duo! Thank you for staying with us and we all hope you'll come back and visit. Happy New Year! Jessica

Liberty Township, Ohio
Reviewed 4 weeks ago

The room was very clean but seemed small, however, a hotel is just a place to sleep when we're out of town on short trips so it was fine. The staff were very friendly and helpful. Would definitely stay there again when in town to watch the Bruins and recommend for a good hotel just down the block from TD...

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Thank Tim R
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for taking the time to share your review with us Tim! I hope you had a great time in Boston and hope you'll stay with us next time you stay in the city. Best Wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Khartoum, Sudan
Reviewed 4 weeks ago

Once upon a time, this hotel was probably a Hampton Inn or maybe a Holiday Inn- the room layouts, bathroom size, and size of the rest of the property are small, not just "cozy". That being said, Kimpton has tried to update the property, with nice furnishings and decor, but the size and overall small footprint just can't be overcome...

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Thank JCW703
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for sharing you experience with us. I appreciate you calling out our team and their outstanding service. They are the best! Best Wishes, Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

Boston, Massachusetts
Reviewed 4 weeks ago

My wife and I just returned from an enjoyable stay at the Onyx Hotel in Boston after attending an event at the TD Garden. We had stayed here a few years ago and it was good then, but they've improved since and it's truly "very good" these days. This hotel met every expectation we had for a great night in...

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Thank Jim B
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

I'm so happy to hear that you and your wife had a really enjoyable time at the Onyx. I can't thank you enough for taking time to share your experience with us. Thank you for staying with us and we can't wait to have you back! Happy New Year! Jessica Jessica Lavin General Manager Jessica.Lavin@onyxhotel.com

fairfield county, ct
Reviewed 13 December 2016

Great choice for seeing a game or concert at TD Bank Garden Arena and for hanging out in the North End - great restaurants/bakeries, etc. The hotel is modern, clean and the staff is very nice and accommodating. It is also nice to have an evening wine hour and free coffee in the lobby in the morning. Room was clean...

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Thank funtootravel
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for taking time to share your experience with us. It sounds like the Onyx was a great match for your stay. I'm sorry that there was a little mix up when you requested a room with a view. We will definitely use this as a training opportunity for our team. Thanks for staying at the Onyx...

Reviewed 8 December 2016

The Onyx was the first Kimpton hotel I have ever stayed at a few years and the hotel that made me fall in love with their brand. The hotel is conveniently located within the West End, next to the TD center and a short walk from the North End and Fanuiel Hall. For someone who is trying to get as...

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Thank carolinebbush
Jessica L, General Manager at Kimpton Onyx Hotel, responded to this review

Hi Caroline - its so nice to hear that the Onyx will be a great memory for your and your boyfriend. Thank you so much for sharing such a great story with us. I'm so happy that the Onyx was the perfect match for you, and I hope that our team can help make more great memories for you. Please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: £133 - £348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
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Boston, Massachusetts

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 908 has partial view. Some concern about noise from the ice machine across the hall when we first arrived but it wasn't a problem.”
 of 5 bubbles jimbM5094GU, 19 Dec 2016 | Read review
“If a view is important to you, make sure the staff knows the layout of the hotel and puts you in the right one.”
 of 5 bubbles funtootravel, 13 Dec 2016 | Read review
“Not by the elevator”
 of 5 bubbles eleanorc876, 27 Nov 2016 | Read review
“Lower number rooms had less direct early AM sunlight, and higher floors meant less street noise”
 of 5 bubbles ActingLinguist, 18 Nov 2016 | Read review
“go elsewhere”
 of 5 bubbles tvssk, 13 Oct 2016 | Read review
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