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Kimpton Onyx Hotel

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Traveller (282)
Room & Suite (186)
Dining (15)
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Overview
  • Excellent51%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“td garden”(219 reviews)
“ruby room”(79 reviews)
“the north end”(231 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
7 Jun8 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,514)
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Traveller rating
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581 - 585 of 1,402 reviews
Reviewed 27 September 2014

Onyx hotel in Boston is located in a convenient area of Boston but unfortunately they were undergoing construction during our stay, which limited access to Portland street. The hotel has a modern, clean interior with pillows that say "wicked smaht", apparently, the city's catch phrase....More

Thank travelerphile
Response from Michal P, General Manager at Kimpton Onyx HotelResponded 3 October 2014

Dear travelerphile, Thank you for posting about your recent stay with us. I am so sorry that the city construction on our street caused you an inconvenience. We do our best to be somewhat of an oasis for all our guests, and it seems as...More

Reviewed 24 September 2014 via mobile

This hotel had great reviews so my 3 friends and I decided to stay here whist in Boston for a few nights. First off, the room was tiny - for 4 girls with a suitcase each there was no room to move around. I guess...More

Thank EmilyMay13
Response from Michal P, General Manager at Kimpton Onyx HotelResponded 3 October 2014

Hello EmilyMay13, Wow, did we miss the boat on this one! I am truly sorry you had such a poor experience with us - I promise you we can do better. If I can offer you anything or even if you just have more information...More

Reviewed 23 September 2014

Stayed here for 5 days; one of the best hotels I've visited. It's lovely - upscale amenities, great location (walk to most tourist settings, loads of great restaurants, convenient to light rail, nice and quiet, convenient in-hotel dining and a little bar - but the...More

Thank G W
Response from Michal P, General Manager at Kimpton Onyx HotelResponded 3 October 2014

Thanks for the awesome review G W! It's great to hear you had such a great time with us! Hope to see you amongst our guests in the future, Michal

Reviewed 23 September 2014 via mobile

Hotel is nice and well maintained. Had complimentary breakfast which we didn't expect. Apart from Sunday, when all the pastries were stale and from the dat before, it was really good (server (male) was unfriendly plus looked bored and uninterested). Road outside was being dug...More

Thank SuzanneHartshorne
Response from Michal P, General Manager at Kimpton Onyx HotelResponded 3 October 2014

Thanks for taking the time to review us SuzanneHartshorne. Looks like we hit some home runs and at the same time struck out a few times. I'm sorry that we did wow you - I'll be sure to follow up on all your comments. Sincerely,...More

Reviewed 19 September 2014

We stayed at the Onyx, to attend a concert at TD Garden. Close enough to walk to the North End ( Little Italy), TD Garden, Quincy Market. Great Location. Yes the staff is always attentive, maybe a bit much for some to take, but it...More

Thank M A
Response from Michal P, General Manager at Kimpton Onyx HotelResponded 3 October 2014

Hi M A, Thank you for your review - I hope that you enjoyed the concert! I am glad that you had a good stay with us overall and am very sorry the wifi signal didn't work properly. We are in the process of looking...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$219 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#19 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Family Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$219 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Spa Hotel in Boston
#19 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Family Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveller (282)
Room & Suite (186)
Dining (15)
Amenities (14)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Jennifer P
8 April 2018|
AnswerShow all 2 answers
Response from fifilatour12 | Reviewed this property |
No they don't have a shuttle bus service but you could use Uber taxi or get the Greyhound bus service to train station and get a taxi to the hotel then.
0
Votes
BarbaraK123
15 January 2018|
AnswerShow all 6 answers
Response from Jessica L | Property representative |
Hi, the hotel is 3 miles away from Black Falcon Cruise Terminal. It generally takes about 15-20 minutes depending on traffic. The hotel does not offer shuttle services at this time.
1
Vote
NY2VA2NM2VT2NY
18 December 2017|
AnswerShow all 9 answers
Response from Jessica L | Property representative |
Yes, its about a 3 min walk door to door!
1
Vote
Room Tips
"The penthouse floor was quiet and our room was spacious"
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"Rooms away from the street are quieter"
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"We were by the elevator but had no problems with noise."
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"Rooms facing street are not loud if you close all curtains"
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