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Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
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1,046 Reviews from our TripAdvisor Community

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Showing 995: English reviews
Glencoe, Illinois
Reviewed yesterday NEWvia mobile

Arrived hotel last night for family reunion only to discover that our reservation was lost in system and hotel full. Kevin at front desk worked calmly and tirelessly to get us what we needed. Hang on to him he is a treasure!

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Helpful?
Thank EileenSirkin
Ashburn, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 11 October 2016

I have not stayed at or even seen this property, but my mother has been a guest here for 3 weeks as she received treatment at nearby Dana Farber, so the review is based on my conversations with her. Given that she would be in a weakened state for part of the stay, the staff has been nothing but amazing....

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1Thank Scott S
About Hotel's Favourite Review
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback about your recent stay at our Hampton Inn, and for your very kind words about your mother’s experience while staying with us. We are happy to provide service to make anyone’s stay as comfortable as possible, especially for guests in town for appointments. I hope your mother’s appointments go well, and...

Reviewed 2 days ago NEW

This hotel is situated neat Boston University Medical Center and is a great facility. The indoor pool is a great addition, along with the complimentary Wi-Fi and breakfast. The staff were very helpful and polite and professional. I would highly recommend this hotel!

Review collected in partnership with Hampton
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Helpful?
Thank dianacJ1340OW
nashville
Reviewed 3 days ago NEW

We stay at the Hampton Inn Crosstown, was very nice we got checked in quickly, and The Front Desk gave us a Snack and Soft Drink. We had a overall very Comfortable room a King Studio. The Bathroom was Great with a shower Bar and both Overhead and Hand held Shower Head. We F.D recommend several Resturants to us and...

Review collected in partnership with Hampton
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Thank andypandaNashville
Greenville, United States
Reviewed 1 week ago

the staff are always friendly and attentive they go above and beyond to make sure I was comfortable. I travel to this location for medical purposes. This location is very convenient with shuttle service to local hospitals and airport. Just one less hassle I have to worry about.

Review collected in partnership with Hampton
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Helpful?
Thank jonathanq412
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations and found our staff so friendly and helpful. Thank you for continuing to stay with us. I look forward to welcoming you back again. Thank you, Thea Melluzzo General Manager

Lyndhurst, United States
Reviewed 1 week ago

Good value if you are looking for a hotel close to the Boston Medical Center. Also convenient to airport and other major highways through Boston, as well as locations throughout the city. Can be noisy as it is next to the hospital, which is home to a major trauma ED, so lots of traffic, critical transport vehicles and sirens 24/7....

Review collected in partnership with Hampton
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Helpful?
Thank Paula G
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share feedback about your recent stay at our Hampton Inn. I am pleased to hear that you found our location convenient. As you mentioned, our location adjacent to the hospitals is convenient for guests in town for appointments, and this can result in the occasional siren. I apologize if any noise from the...

Boston, United States
Reviewed 1 week ago

Hotel was very clean. We were able to check in early, We were upgraded to a suite and had a followup call to make sure we had everything we needed. The security at the hotel was great and the entire staff was very accomidating.

Review collected in partnership with Hampton
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Helpful?
Thank waynerT5525UP
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, and that our staff was so helpful. I hope you enjoyed the rest of your time in Boston. Thank you again for telling us about your experience. Thea Melluzzo General Manager

Norwalk, United States
Reviewed 1 week ago

I had business in Cambridge and thought this hotel was closer than it actually is to the office. Still the complimentary breakfast, pool, and bathroom amenities were worth the commute. The only complaint I have is that the only treadmill in the fitness center was not working. Everything else was great.

Review collected in partnership with Hampton
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Helpful?
Thank dorciac
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed the complimentary breakfast, the pool, and the bathroom amenities. I apologize that the treadmill was not working and will make sure this is fixed for future guests. I am glad you enjoyed your stay nonetheless....

Barre, United States
Reviewed 2 weeks ago

It was my first time in a large city. The staff and shuttle service at this hotel made our stay wonderful. They were helpful and kind, listening to our questions and providing excellent advice and service.

Review collected in partnership with Hampton
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Helpful?
Thank maryhS9560BV
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn, and for choosing us for your first trip to Boston! I am pleased to hear that our staff and complimentary shuttle service made for a wonderful experience, and look forward to welcoming you back for future trips. Thank you again. Thea Melluzzo General...

Agawam, Massachusetts
Reviewed 2 weeks ago

All Hampton Inns that I have stayed at were relatively fine. The complementary breakfast and staff is always outstanding. When you first arrive and walk into your room it is a little underwhelming. By the time you check out you realize that it was totally adequate for a simple nights stay.

Review collected in partnership with Hampton
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Helpful?
Thank ROBERT T
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed the complimentary breakfast and found our staff so friendly and helpful. I look forward to welcoming you back again in the near future. Thea Melluzzo General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: £90 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Cheap Tickets and HotelsforEveryone so you can book your Hampton Inn & Suites Boston Crosstown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#2 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
23 questions
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend the 9th floor (gym/pool/view)”
 of 5 bubbles oscarh947, 28 Jan 2017 | Read review
“None of the rooms are near the elevator which is a plus to me.”
 of 5 bubbles phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
 of 5 bubbles zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
 of 5 bubbles jawswon, 24 Sep 2016 | Read review
“Book upper floor rooms that face the front of the hotel”
 of 5 bubbles theexpert, 23 Sep 2016 | Read review
5 of 5