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Courtyard Boston-South Boston

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Traveller (89)
Room & Suite (58)
Dining (6)
Overview
  • Excellent26%
  • Very good49%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“olive garden”(40 reviews)
“andrew station”(19 reviews)
“panera bread”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Family Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard Boston-South Boston
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Courtyard Boston-South Boston
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
8 Aug9 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (570)
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Traveller rating
143
242
87
37
22
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143
242
87
37
22
Show reviews that mention
All reviewsolive gardenandrew stationpanera breadhome depottypical courtyardminute walkpark and flyaaa ratecourtyard marriottfront desk staffshuttle serviceairport shuttleholiday innfree shuttledunkin donutsconvention centerconvenient location
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1 - 5 of 531 reviews
Reviewed 3 weeks ago via mobile

Great location, free shuttle takes you to the train/subway station, friendly and helpful staff. We came in town yesterday. This morning, our AC wasn’t working properly. Maintenance was in our room within 5 minutes and replaced the unit while we were gone for the day...More

Thank nikkikrutzsch
Response from Sara V, Manager at Courtyard Boston-South BostonResponded 3 weeks ago

Thank you for taking the time to share your experience at the Courtyard by Marriott South Boston. We sincerely appreciate your feedback and thank you for your kind words. We look forward to serving you again whenever your travels bring you back to Boston!

Reviewed 3 weeks ago via mobile

I arrived with my 4 year old late at Boston Logan off a long international flight and just wanted place to crash for one night close to airport. The shuttle was awesome and made it SO easy. Shuttle driver picked us up at arrivals, helped...More

Thank Sarah F
Response from Jahayra S, General Manager at Courtyard Boston-South BostonResponded 3 weeks ago

Dear Sarah F, Thank you very much for the great review of our shuttle service. The team will truly appreciate the recognition and we are thrilled you chose to stay with us in South Boston while on this short trip to the city with your...More

Reviewed 11 June 2018

We stay here quite frequently when we need to do a park and fly. It's in a convenient location, provides shuttle service and the rooms are clean. The front desk staff is so variable at this particular hotel. It's unusual because being Marriott platinum members...More

Thank Valerie O
Response from michellelloret, Manager at Courtyard Boston-South BostonResponded 12 June 2018

Thank you for staying at the Courtyard by Marriott South Boston. We appreciate your business and value your honest feedback. I do apologize for any inconvenience with the shuttle service and will discuss your suggestion among the management team. Thank you for taking the time...More

Reviewed 7 June 2018 via mobile

My sister and I stayed here at the beginning of June — lovely room, great location, really good staff. We liked it so much we extended our original reservation (which had been made through Hotels.com). We learned to our dismay at checkout that they treated...More

1  Thank jennifermasters2
Response from michellelloret, Manager at Courtyard Boston-South BostonResponded 8 June 2018

Thank you for taking the time to share your feedback with us. I am sincerely sorry to read that the rate changes were not discussed with you when you extended your reservation. As a teachable moment, we will share your survey with the team to...More

Reviewed 2 June 2018 via mobile

The manager and AGM provided the worst customer I have ever experienced. So much so that I have decided to switch to Hilton. The told me that they did not really care about my Marriott platinum status and years of loyalty. With so many choices...More

Thank vwcats1
Response from michellelloret, Manager at Courtyard Boston-South BostonResponded 5 June 2018

The customer service you described is not characteristic of the level of service our associates strive to provide. As a result, please allow us time to investigate this matter further.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$184 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$184 - US$459 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (89)
Room & Suite (58)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
retiredin2003
16 January 2018|
AnswerShow all 2 answers
Response from 656tomb656 | Reviewed this property |
Not far, probably 15 minutes by taxi depending on traffic.
1
Vote
Renee O
22 December 2017|
AnswerShow all 3 answers
Response from 656tomb656 | Reviewed this property |
There is a fairly large strip shopping area within a few minutes walking distance to the rear of this hotel however, you have to walk through a poorly lit back area to get there. I wouldn't do it at night. There is an... More
1
Vote
Sltieu
16 October 2017|
AnswerShow all 4 answers
Response from HickoryRidge | Reviewed this property |
Definitely.
0
Votes
Room Tips
"the usual away from the lift"
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"great view of the property in any off the rooms some construction going on"
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"Its very near the cruise dock but make your reservations for hotel shuttle the night before."
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"There are no views really. I'd probably opt for a first floor room in the hopes that the water pressure..."
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